11 meilleures offres (event specialist, ottawa, on) (à pourvoir)

Tour / Event Planner – Travel Experience Specialist
Travac Tours —Ottawa, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Event Coordinator
Canadian Association of Chiefs of Police —Ottawa, ON
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 6 jours
Event and Technology Support Specialist
Assembly of First Nations —Ottawa, ON
- Temporaire
- Bases de données
- Déplacements à prévoir
- SharePoint
- Assurance Dentaire
- Assurance Vision
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Lead Coordinator, Event Management
University of Ottawa —Ottawa, ON
- De 72 437 $ à 91 502 $ par an
- Temps plein
- Bilingue
- Marketing
- Anglais
il y a 7 jours
Event Sales Coordinator - Rogers Centre Ottawa
Encore Global —Ottawa, ON
- De 21,26 $ à 26,04 $ de l’heure
- Heures supplémentaires
- Hospitalité
- Vente
- Hôtel
Coordinator: Events
Ottawa Humane Society —Ottawa, ON
- De 25,98 $ à 31,63 $ de l’heure
- Fins de semaine au besoin
- Certification RCR
- Anglais
- Microsoft Office
Postuler rapidement
il y a 13 jours
Research Specialist, Business and Major Events/Spécialist(e) de la recherche, Événements professionnels et majeurs
Ottawa Tourism —Ottawa, ON
- 57 115 $ de l’heure
- Contrat
- Travail hybride
- Bilingue
- Hospitalité
- Microsoft Excel
Postuler rapidement
il y a 10 jours
Coordinator, National Events
Liberal Party of Canada —Ottawa, ON
- De 43 000 $ à 48 000 $ par an
- Bilingue
- Logiciels de GRC/CRM
- Microsoft Excel
- Heures d'arrivée et de départ flexibles
Coordinator: Outreach (Educational Programs & Events)
Ottawa Humane Society —Ottawa, ON
- De 25,98 $ à 31,63 $ de l’heure
- Fins de semaine au besoin
- Certification RCR
- Anglais
- Microsoft Office
Postuler rapidement
Meetings & Events Coordinator
Moulin Wakefield Mill —Wakefield, QC
- Bilingue
- Microsoft Excel
- Service à la clientèle
Administrative Events Assistant
Amberwood Lounge & Eatery —Stittsville, ON
- De 19 $ à 22 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
- Congés payés
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Venue and Event Manager
Bytown Catering —Ottawa, ON
Intake, qualify, and track catering leads from multiple channels (Sales inbox, online orders, phone calls, social media), capturing all required event details…
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Event Coordinator
Canadian Association of Chiefs of Police —Ottawa, ON
Our initiatives are focused on strategic issues and priorities of relevance to police at all levels, including municipal, regional, provincial, federal and…
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Campaign and Event Coordinator
Northumberland United Way —Cobourg, ON
Experience in fundraising, event coordination, sales, community development, marketing, communications, nonprofit work, or a related field.
De 43 000 $ à 55 000 $ par an
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il y a 10 jours
Campaign and Event Coordinator
Northumberland United Way —Cobourg, ON
Experience in fundraising, event coordination, sales, community development, marketing, communications, nonprofit work, or a related field.
De 43 000 $ à 55 000 $ par an
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il y a 10 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : event specialist (ottawa, on)

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Tour / Event Planner – Travel Experience Specialist

Travac Tours
Ottawa, ON

Postuler rapidement

Détails du poste

Temps plein

Compétences

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Multitâche
Service à la clientèle
Études postsecondaires
Anglais
Souci du détail
Sens de l'organisation
Compétences en communication

Description complète du poste

Job Overview

You will act as the central point of coordination for group travel files, ensuring all elements come together seamlessly. This includes liaising with suppliers, managing client communication, working with Tour Directors and overseeing all operational details.

You will:

Design and manage complete group travel arrangements
Coordinate with hotels, transport providers, restaurants, and activity partners
Communicate clearly and consistently with clients, tour directors and our suppliers
Maintain accurate passenger records and travel files
Monitor deposits, payments, and operational deadlines
Ensure all travel documentation is complete and delivered on time
Handle changes, updates, and client requests with care and efficiency
Support issue resolution and ensure a smooth client experience
Assist with front office support and cross-functional tasks when required

Key Responsibilities

Act as a primary point of contact for travel clients, providing responsive, professional, and high-quality service across calls, emails, and messages.
Manage end-to-end coordination of group travel operations, including reservations and confirmations for accommodations, transportation, meals and activities.
Ensure accurate and timely communication of all travel-related information, including hotel policies, services, and amenities.
Handle incoming booking requests with efficiency and a strong focus on service excellence and conversion.
Build and maintain strong client relationships through consistent communication and proactive follow-up.
Coordinate closely with clients and internal teams to manage group bookings, adjustments, and cancellations.
Maintain accurate passenger records, including updates and modifications as required.
Track deposits, payment schedules, deadlines, and operational cut-offs, ensuring timely follow-through.
Maintain organized, complete, and accurate client files and documentation.
Prepare invoices and ensure timely delivery of all required travel documents.
Address and resolve client concerns professionally, ensuring clear communication and effective solutions.
Provide support to front office operations and participate in cross-functional training as needed.

Job Requirements

Excellent verbal and written communication skills in English.
Must be legally entitled to work in Canada.
Ability to work independently with minimal supervision and take full ownership of assigned files.
Post-secondary education or equivalent experience in a related field (Travel or Event planning preferred).
2-3 years of experience in travel and tourism, preferably with a tour operator.
Strong organizational skills with the ability to work in a fast-paced, dynamic environment.
Excellent problem-solving skills, attention to detail, and a proactive, positive attitude.
Ability to manage stress effectively and adapt to changing priorities.
Knowledge of Canadian tourism products and geography is an asset.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Experience in customer service within the travel or hospitality industry.
Strong team player with a commitment to exceeding client and colleague expectations.
Service-oriented mindset with a genuine desire to support others.
Strong listening skills with the ability to assess situations and propose effective solutions.

Behavioral Requirements

A strong desire to learn, grow, and continuously improve.
High standards of integrity and professionalism.
A genuine passion for creating exceptional travel experiences.
Strong relationship-building skills with clients and colleagues.
Strategic thinking with the ability to connect supplier services to client needs.
Ability to manage multiple projects simultaneously while meeting deadlines.

Travac Tours Offer

A dynamic and fast-paced work environment undergoing digital transformation.
Travel perks that allow you to experience the journeys you help create.
A diverse and inspiring workplace connected to the destinations we serve.

Salary offered will be dependant on experience

Pay: $45,000.00-$60,000.00 per year

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : event specialist (ottawa, on)

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