Job Requisition ID: 11978
Position Status: Permanent Full Time
Position Type: Hybrid
Office Location: Ottawa (ON); Montreal (QC)
Travel Requirement: Limited
Language Designation: English Essential
Language Skill Levels (Read/Write/Speak): ZZZ
Security Requirement: Secret
Salary: Our salaries generally range from $ 86,816.59 to $ 108,520.74 and are based on qualifications and experience.
About CMHC
The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.
Join us and be part of a team that's committed to making a real difference and be part of something meaningful.
What’s in it for you
We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:
- Annual Paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well-being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.
- While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.
About the role
Join the Infrastructure and Operations Team in the Specialist, Systems Administrator (IT Infrastructure) position. In this role, you will be responsible for supporting and evolving enterprise infrastructure across on‑premises and hybrid environments, helping ensure platforms are secure, reliable, and resilient while driving modernization and operational excellence.
What you will do:
- Support daily operations of enterprise infrastructure platforms, including compute/virtualization, network and voice/video, storage/backup, and databases.
- Monitor infrastructure services and respond to incidents and perform troubleshooting and any other corrective actions to minimize service impact and escalate complex issues as needed.
- Support infrastructure lifecycle and modernization initiatives, including platform upgrades, refreshes, migrations, and data center or cloud‑adjacent transformations.
- Maintain infrastructure security and compliance by applying hardening standards, patching, vulnerability remediation, and supporting audit activities.
- Ensure the reliability of backup and disaster recovery services through ongoing support, testing, and validation.
- Contribute to automation and operational tooling by improving efficiency, reliability, and consistency of infrastructure operations.
- Keep operational documentation and runbooks up to date by conducting post‑implementation checks to confirm service readiness.
- Collaborate with infrastructure and application teams, share technical knowledge, and contribute to continuous improvement and operational excellence.
What you should have:
- A bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline. An equivalent combination of education and/or experience can be considered.
- A minimum 5 years of experience in enterprise IT infrastructure or systems administration roles.
- Strong hands‑on experience across multiple infrastructure domains, including virtualization/compute, networking and voice/video, storage and backup, disaster recovery, and database platforms (e.g., MS SQL, DB2, Azure SQL).
- Experience supporting on‑premises and hybrid cloud environments, with an understanding of modern infrastructure operating models.
- Working knowledge of ITSM processes (incident, problem, and change management) and operational support best practices.
- Proficiency in automation and scripting, understanding of deployment automation using Ansible and Teraform.
- An understanding/hand-on experience on the devops model.
- Strong troubleshooting skills and the ability to clearly communicate technical concepts to both technical and non‑technical stakeholders.
Technologies:
- Windows Server & Active Directory (DNS, DHCP, identity and access management)
- Virtualization Platforms (VMware vSphere, Hyper‑V, Nutanix)
- Networking Technologies (LAN/WAN, VPNs, firewalls, SD‑WAN)
- Microsoft Azure & Hybrid Cloud Integration
- Automation & Scripting (PowerShell, Ansible, Teraform)
It would be great if you had:
- Experience supporting enterprise infrastructure across one or more domains (virtualization, networking, storage, backup, or databases), including exposure to regulated or security‑sensitive environments.
- Familiarity with hybrid cloud operations and enterprise architecture principles, including integration between on‑premises and cloud platforms.
- Industry certifications and ITIL Foundation (or equivalent service management training) are considered assets.
Posting closing date: Note, the competition will remain active until filled.
Standby and Call Back duties are a requirement of this position and will be subject to CMHC policies, including the Standby and Call Back Pay Procedure.
Our commitment to diversity, equity, and inclusion
We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.
CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.
Learn more about our commitment to diversity and inclusion
What happens after you apply
We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.
If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!
