25 meilleures offres (area coordinator, ottawa, on) (à pourvoir)

Client Services Coordinator (CSC) Ottawa
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il y a 1 jour
Visitor Services Coordinator
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- Marketing
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Dialog —Ottawa, ON
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- CAD
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ADM Ottawa Physiotherapy —Ottawa, ON
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Invest Ottawa —Ottawa, ON
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Casual Evening and Weekend Client Service Coordinator
Bayshore HealthCare —Ottawa, ON
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- Windows
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Operations Coordinator
Amrize —Ottawa, ON
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University of Ottawa Heart Institute —Ottawa, ON
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People Coordinator
N-able —Ottawa, ON
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- Travail hybride
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Coordinator, Logistics (Fixed-Term)
Porter Airlines Inc. —Ottawa, ON
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Ottawa Community Housing —Ottawa, ON
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il y a 14 jours
Client Service Coordinator
Bayshore HealthCare —Ottawa, ON
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- Microsoft Office
- Assurance Dentaire
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Part-Time Office Administrator - Ottawa
RedMane Technology —Ottawa, ON
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EllisDon Group —Ottawa, ON
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Matrix Video Communications —Ottawa, ON
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il y a 8 jours
Casual Part-Time Youth Worker, Youth Justice Services
Youth Services Bureau of Ottawa —Ottawa, ON
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il y a 1 jour
Project Coordinator
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Bilingual Quality Assurance Coordinator – Vocational Services
Lifemark Health Group —Ottawa, ON
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il y a 9 jours
Community Worker
Pinecrest Queensway Community Health Centre —Ottawa, ON
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Guest Experience Coordinator
Ottawa Sports & Entertainment Group —Ottawa, ON
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- Microsoft Powerpoint
- Microsoft Word
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Ticket Operations Coordinator
Ottawa Sports & Entertainment Group —Ottawa, ON
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Client Services Coordinator (CSC) Ottawa

Carefor Health & Community Services
Ottawa, ON

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Détails du poste

Temporaire | Temps plein
Il y a 6 jours

Avantages

Programme d'Aide aux Employés
Heures d'arrivée et de départ flexibles

Compétences

Planification des rendez-vous clients
Politiques de santé et sécurité au travail
Microsoft Office
Logiciels de saisie de données
Gestion des horaires
Service à la clientèle
Mentorat
Orientation axée sur le service à la clientèle
Saisie de données
Réglementation en santé et sécurité du travail (SST)
Amélioration continue de la qualité (ACQ)
Terminologie médicale
Compétences en communication
Interaction avec les clients

Description complète du poste

Who We Are:

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

This is a unionized position under CUPE 4999.

This is a full-time, temporary float position with the Allied Health desk.

Hours are 8:00 a.m. - 4:00 p.m. with a fair share of weekends.

The length of term is September 2026 - May 2027, or until the return of the incumbent.

Overview:

The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The Client Services Coordinator also maintains accurate documentation and communications with clients, service providers, and others. users. A Client Services Coordinator may have to manage client expectations to ensure the expected service level is achieved.

Responsibilities:

Schedules service providers for client visits in areas assigned by the manager.
Provides work schedules to staff that meet client needs and maximize continuity of care.
Keeps up to date with daily changes such as staff availability, changes in client service authorizations and/or care plans
Ensures client and service provider information is accurate and up to date in the scheduling database
Provides timely information, through the use of communication technology (telephone, fax, e-mail, voicemail), to field staff, service providers, co-workers, Managers and Supervisors, clients, and customers
Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department
Verifies payroll information for field staff in a timely manner ensuring the accuracy of hours, mileage, stats, and premiums.
Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
Works collaboratively as part of a team willing to assist others and mentor new staff
Contributes to the principles of customer-focused service and continuous quality improvement
Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards

Qualifications:

Diploma or Degree from an accredited College or University
Previous scheduling experience preferred
Experience using database software and Microsoft Office Suite
Accurate and efficient computer data-entry skills
Knowledge of medical terminology is considered an asset
Demonstrated problem-solving skills
Excellent interpersonal skills
Proven ability to manage coinciding demands, and demonstrated flexibility to adjust priorities to meet changing demands and circumstances
Ability to respond appropriately in pressure situations with a calm and professional demeanor
Ability to plan, organize and coordinate activities
Must be able to work independently and within a team
Excellent communication skills, both verbal and written

What We Offer:

Competitive wages
Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
Employee Group Benefit Plan
Premiums for evening and weekend shifts
Paid Travel and time
Paid Orientation
Paid professional development and training
Employee Assistance Program

EDI Statement:

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : area coordinator (ottawa, on)

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