Health & Wellness Systems and Programs Coordinator (I/O: September 2026 - October 2027)
Status: Initiatives & Opportunities (September 2026 – October 2027)
Hours: Monday – Friday, 35 hours/week
Home Campus: Fennell (hybrid work arrangements available)
Rate of Pay: Payband H (Start Rate: $37.34 per hour)
Vacancy Status: 1 vacancy available
Posting Date: August 24th, 2026
Closing Date: August 28th, 2026 at 7:00pm EST
Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (6 consecutive months in Appendix D status) and RPT employees who have passed probation at Mohawk College.
We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.
The Health & Wellness Systems and Programs Coordinator is designed to strengthen student mental health and wellness by improving how services are delivered, accessed, and experienced. The role sits at the intersection of clinical services, student experience, and operations, acting as a connector across teams. The incumbent will enhance care systems, expand peer and preventative supports, and use data-driven insights to improve service effectiveness. A key goal of the role is to leave behind sustainable infrastructure, processes, and programs that continue to benefit students beyond the term of the contract.
What you’ll be doing:
Service Flow, Alignment & Effectiveness
-
Participate in case consultation meetings to identify trends and systemic challenges in student needs.
-
Gather input from the Health & Wellness Centre team members to inform case discussions and service improvements.
-
Monitor service utilization patterns, including wait times and referral appropriateness.
-
Identify opportunities to improve triage and care pathways.
Student Engagement & Initiatives
-
Design, implement, and evaluate mental health and wellness initiatives, including peer-led supports.
-
Assist with recruiting, training, and supporting student peer leaders.
-
Identify and recommend programming aligned with high-demand student needs (e.g., managing stressors, transitioning to post-secondary, belonging).
-
Contribute to the development of preventative and early-intervention approaches.
-
Lead student engagement activities such as focus groups, feedback sessions, and needs assessments to inform service planning and initiatives.
-
Use student insights to inform the development of responsive, accessible programming, and support service improvements and policy recommendations.
Systems Coordination & Service Optimization
-
Support the improvement of intake, triage, and scheduling workflows to enhance student access and reduce barriers to care.
-
Review, standardize, and enhance documentation templates, including those used for clinical note-taking in the Electronic Records Management (ERM) system.
-
Support development of care navigation tools (decision trees, referral maps).
-
Optimize TELUS Collaborative Health Record (CHR), the ERM system, including:
-
Intake forms and data fields
-
Appointment categorization and accuracy
-
Staff training on best practices
-
Data extraction and reporting
-
Participation in the development of analytics dashboards within the ERM
-
Explore and support implementation of tools (e.g., AI-assisted note-taking) to enhance workflow effectiveness.
Data, Evaluation & Quality Improvement
-
Extract, analyze, and interpret service data to inform decision-making and service planning.
-
Develop and maintain simple dashboards (e.g., wait times, utilization trends, peak periods) to support monitoring, reporting and service planning.
-
Support and contribute to quality improvement (QI) initiatives to enhance service delivery and outcomes.
-
Translate data insights into actionable recommendations for service enhancements and process improvements.
-
Develop and document standard operating procedures (SOPs) to support consistent, efficient service delivery.
Other duties as assigned.
What you’ll bring to the role:
-
3-year diploma or degree in Public Health, Health Sciences, Nursing, Health Studies, Psychology, Social Work, Health Administration, Health Systems, Health Informatics, Community Health, Human Services, or a related field.
-
Minimum 3 years of related experience.
-
Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
-
The ability to communicate and work effectively with diverse students, employees, and communities.
What we offer:
-
Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
-
93% top up of maternity and parental leave pay for 52 weeks.
-
Progressive vacation plan starting with 15 vacation days plus annual holiday closure.
-
Access to Employee Family Assistance Program including counselling services, financial literacy services, nutrition advice and more.
-
Comprehensive benefits package including health, dental, vision, paramedical services (massage therapy, acupuncture, naturopath, psychotherapy and psychology), short-term and long-term disability.
-
Ability to take courses at a reduced rate for employees and dependents.
To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk
We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.
To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/
