24 meilleures offres (e commerce manager, okotoks, ab) (à pourvoir)

Retention Manager
Bells of Steel Inc. —Calgary, AB
- De 60 000 $ à 85 000 $ par an
- Temps plein
- Télétravail
- Baccalauréat
- En présentiel
- Analytique
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Floating Store Manager
Grafton Apparel (Tip Top, George Richards and Mr. Big & Tall Menswear) —Calgary, AB
- Temps plein
- Vente
- Marchandisage
- Amélioration continue
- Réductions Tarifaires
- Assurance Invalidité
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il y a 6 jours
Retail Assistant Store Manager
Canna Cabana —Calgary, AB
- Fins de semaine au besoin
- Gestion des stocks
- Microsoft Office
- Expérience en supervision
il y a 11 jours
Retail Shift Leader
Canna Cabana —Calgary, AB
- Temps partiel
- Vente
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- Microsoft Office
il y a 11 jours
Retail Assistant Store Manager
Canna Cabana —Calgary, AB
- Fins de semaine au besoin
- Gestion des stocks
- Microsoft Office
- Expérience en supervision
il y a 7 jours
Retail Shift Leader
Canna Cabana —Calgary, AB
- Temps partiel
- Vente
- Gestion des stocks
- Microsoft Office
il y a 7 jours
Retail Assistant Store Manager
Canna Cabana —Calgary, AB
- Fins de semaine au besoin
- Gestion des stocks
- Microsoft Office
- Expérience en supervision
Retail Shift Leader
Canna Cabana —Calgary, AB
- Temps partiel
- Vente
- Gestion des stocks
- Microsoft Office
il y a 5 jours
Retail Shift Leader
Canna Cabana —Calgary, AB
- Temps partiel
- Vente
- Gestion des stocks
- Microsoft Office
il y a 5 jours
Amazon Market Place Manager
The Fastener Group —Calgary, AB
- Vente
- Gestion des stocks
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Manager, Social, PR & Events - 14 months contract
FGL Sports —Calgary, AB
- De 41 $ à 67 $ de l’heure
- Temps plein
- Marketing
- Baccalauréat
- Gestion d'équipe
- Régimes de participation aux bénéfices
il y a 11 jours
Back of House Ecommerce Associate
JD Sports Canada —Calgary, AB
- Temps plein
- Saisie de données
- Compétences en communication
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Store Manager - CF Chinook Centre, Hollister
Hollister —Calgary, AB
- Temps plein
- Vente
- Service à la clientèle
- Marchandisage
- Réductions Tarifaires
- Assurance Invalidité
Digital Marketing Coordinator
Mattress Omni —Calgary, AB
- De 18 $ à 23 $ de l’heure
- Temps plein
- Analytique
- Mesures de protection COVID-19
Senior Product Manager – Remote, Contract
Bold Commerce —Calgary, AB
- Temps plein
- Télétravail
- Intelligence artificielle
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 1 jour
Manager, Digital Marketing
Flair Airlines Ltd. —Calgary, AB
- Temps plein
- Hospitalité
- Marketing
- Anglais
- Assurance Invalidité
- Assurance Dentaire
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Marketing & Customer Experience Specialist
LT3 Advanced Technology Group —Calgary, AB
- 58 000 $ par an
- Temps plein
- Télétravail
- Compétences rédactionnelles
- Anglais
- Compétences en informatique
- Assurance Invalidité
- Assurance Dentaire
Paid Ads Specialist
Konstruct Digital —Calgary, AB
- Temps plein
- Travail hybride
- Esprit d'analyse
- Gestion de budget
- Compétences en communication
- Congés payés
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Marketing Assistant – Digital Marketing & Growth
SMS Appliances INC —Calgary, AB
- À partir de 20 $ de l’heure
- Temps plein
- Marketing
- Anglais
- Recherche
- Réductions Tarifaires
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il y a 8 jours
Marketing Manager
Hi-Tech Cabinets and Closets Inc. —Calgary, AB
- 8 Heures
- Esprit d'analyse
- Compétences en communication
- Analytique
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Assistant Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co. —Calgary, AB
- Temps plein
- Vente
- Gestion des stocks
- Service à la clientèle
- Réductions Tarifaires
- Assurance Invalidité
Channel Sales Manager, Agency Partnerships - Remote in Canada
Bold Commerce —Calgary, AB
- Temps plein
- Télétravail
- Développement commercial
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- Négociation
- Assurance Dentaire
- Programme d'Aide aux Employés
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Growth Marketing Manager
High Street Maison —Calgary, AB
- À partir de 30 $ de l’heure
- Temps partiel
- Intelligence artificielle
- Analytique
- Heures d'arrivée et de départ flexibles
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il y a 9 jours
Area Sales Manager - Southern Alberta (Medicine Hat)
Bidadoo Inc —Canada
- De 80 000 $ à 176 000 $ par an
- Temps plein
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : e commerce manager (okotoks, ab)

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Retention Manager

Bells of Steel Inc.
Calgary, AB

Postuler rapidement

Détails du poste

Temps plein

Compétences

Marketing par courriel
Fidélisation de la clientèle
Amélioration des processus
Shopify
E-commerce
Vente croisée
Baccalauréat
Gestion de la relation client
Suivi des performances des campagnes marketing
Test A/B
Expérience en marketing
Google Analytics
Stratégie marketing dans l'industrie du commerce électronique
Acquisition de clients
Analytique

Description complète du poste

About Bells of Steel Inc.

At Bells of Steel, our mission is to make fitness and strength training approachable, affordable, and fun. We design and manufacture high-quality strength and exercise equipment for home gym owners and fitness professionals, helping people of all experience levels achieve their goals.

We’re not your typical fitness equipment brand. We’re down-to-earth, a little cheeky, and focused on making fitness more rewarding and less intimidating. If you enjoy a fast-paced, no-BS environment and want to help shape the future of strength training, you’ll fit right in.

Our Core Values: A.C.T.

Adaptability – Raise the Bar
We challenge the status quo, learn quickly, and continuously improve. We embrace change, seek better ways of working, and take initiative to drive results.

Customer Centricity – Always Spot the Customer
Everything we do is focused on helping our customers succeed. We lead with empathy, build trust through action, and create value for both external and internal customers.

Teamwork – We Win Together
We operate with honesty, transparency, trust, and respect. We collaborate openly, take shared ownership of outcomes, and succeed as a team.

Role Overview

We're hiring someone to own retention at Bells of Steel: email, SMS, lifecycle automation, and the customer data behind repeat purchases. Right now repeat purchase rate and customer lifetime value are things that happen to us. We want someone to manage them.

This is a hands-on job. You'll write the copy and build the flows yourself, with tools like Claude Code and Claude Cowork to help you move faster on volume. There's no team to manage today, though there's room for that to change as the function grows.

One thing worth saying upfront: we sell racks, barbells and plates, not consumables. Nobody replenishes a squat rack. Repeat purchase here means moving a first-time buyer to their second and third product, and bringing lapsed customers back. If your retention playbook is built around subscriptions and refills, this role will feel unfamiliar.

Why it matters

Retention funds everything else. A better repeat rate and healthier margins give us room to invest in brand and paid acquisition. Email and SMS already drive real revenue without a dedicated owner, so we think there's significant upside in doing it properly. You'll have a clear mandate, defined targets, and a seat in marketing planning.

What you'll do

Email, SMS and lifecycle

Own Klaviyo across all four storefronts (US, Canada, AU, UK): campaigns, flows, segmentation, templates, deliverability.
Build and keep improving the core flows: welcome, abandoned cart and checkout, browse abandonment, post-purchase, win-back, sunset, VIP.
Build the cross-sell and category expansion program. This is the centre of the job. Most customers come back for plates, a bench, a bar, accessories, apparel, or whatever category we launch next.
Own the retention side of the marketing calendar: promotional sends, product launch support, lifecycle touchpoints.
Write well. A strong script carries a flow. You'll pull raw material from reviews, customer results, UGC and launch content and turn it into messages people actually open.
Grow the list through on-site capture and opt-in strategy, without wrecking deliverability doing it.
Keep reviews and referrals working alongside email and SMS so they feed the flows.
Protect sender reputation: list hygiene, sunset policies, SPF/DKIM/DMARC.

Retention strategy and CLV

Set targets for repeat purchase rate and CLV, report on them, and run the initiatives that move them.
Work out which customers, segments and first products actually retain, then hand that back to Paid and Affiliate so we buy more of the people who come back. Retention starts with who we acquire.
Own an annual retention roadmap with a quarterly plan. We want steady optimization plus a couple of genuinely different bets each year, rather than fifty versions of the same send.
Assess whether a loyalty or rewards program is worth building, and build it if the answer is yes. We're treating this as an open question.
Maintain the segmentation and cohort views that connect retention activity back to revenue.
Work with Finance to keep the CLV model current and validate what retention is contributing.

Measurement and testing

Build the retention dashboard and a weekly reporting cadence: attributed revenue, flow performance, list growth, engagement, deliverability, repeat rate, CLV.
Track at least one leading indicator, like the share of buyers who move into a second product category, so we can see progress before it shows up in repeat rate and CLV.
Run a disciplined A/B testing program across subject lines, creative, offers, timing and segmentation. Document what you learn, and leave room for the bigger structural tests too.

Working with the rest of the team

Paid and Affiliate: suppression and win-back on the defensive side, high-CLV lookalike audiences on the offensive side.
E-commerce: on-site conversion, landing pages, and the data capture that feeds retention.
Customer Support and Brand: sourcing reviews and customer stories as fuel for flows, landing pages and paid, not just as sentiment to monitor.

Who you are

Required

3+ years owning email, SMS and lifecycle marketing for a DTC or e-commerce brand. Multi-store or multi-region experience is a plus.
Genuine hands-on Klaviyo skill, or a comparable ESP. Flows, segmentation, deliverability, reporting. You build it, you don't brief it.
Comfort with retention economics: repeat rate, cohorts, CLV, churn, and connecting activity to revenue.
Strong writing and good judgment about brand voice.
Enough self-direction to own a channel and a calendar without close oversight.
Real familiarity with home gyms and strength training. You should be able to write credibly about equipment.

Nice to have

Cross-sell or expansion revenue experience in a higher-AOV, considered-purchase category.
Experience launching or running a loyalty program.
SMS, direct mail, or other retention channels beyond email.
Reviews and referral tools (Okendo, Yotpo, Recharge and similar).
Working knowledge of Shopify and GA4.

The pay range for this role is:
60,000 - 85,000 CAD per year(Calgary)
60,000 - 85,000 CAD per year(Remote)

Pay: $60,000.00-$85,000.00 per year

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