25 meilleures offres (assistant manager, nepean, on) (à pourvoir)

Assistant Service Manager, Otto's Ottawa
Otto's Service Centre Ltd. (Otto's BMW) —Ottawa, ON
- 75 000 $ par an
- Temps plein
- Vente
- Compétences rédactionnelles
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
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Assistant Project Manager
ARJ Architectural —Nepean, ON
- À partir de 50 000 $ par an
- Temps plein
- Bilingue
- Esprit d'analyse
- Sens de l'organisation
- Assurance Dentaire
- Congés payés
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il y a 11 jours
Executive Assistant & Office Manager / Adjoint de direction et gestionnaire de bureau
Ottawa Tourism —Ottawa, ON
- 68 956 $ par an
- Temps plein
- Travail hybride
- Hôtel
- Sens de l'organisation
- Compétences en communication
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il y a 2 jours
Assistant Operations Manager
Centricity Research —Nepean, ON
- De 75 000 $ à 85 000 $ par an
- Temps plein
- Signes vitaux
- Anglais
- Baccalauréat
- Jours fériés payés
- Assurance Dentaire
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il y a 4 jours
Assistant Retail Manager
Best Buy Canada —Nepean, ON
- De 52 000 $ à 66 000 $ par an
- Embauche urgente
- Vente
- Marchandisage
- Gestion de vente au détail
il y a 4 jours
Associate Manager, Operations VH
Keurig Dr Pepper —Ottawa, ON
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- Temps plein
- Service à la clientèle
- Gestion d'équipe
- Conduite de véhicule
- Assurance Invalidité
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il y a 2 jours
Assistant Project Manager
EllisDon Group —Ottawa, ON
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Assistant Project Manager
EBC Inc. —Ottawa, ON
- De 60 000 $ à 100 000 $ par an
- Compétences informatiques
- Hôtel
- Esprit d'analyse
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 13 jours
Assistant Director, Communications
Carleton University —Ottawa, ON
- Marketing
- Bases de données
- Gestion de projet
il y a 6 jours
Assistant General Manager
TownePlace Suites by Marriott Barrhaven —Barrhaven, ON
- À partir de 25 $ par an
- Temps plein
- Hôtel
- Expérience en supervision
- Ressources humaines
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il y a 13 jours
Assistant Store Manager - Bayshore Shopping Centre
Reitmans —Ottawa, ON
- De 46 000 $ à 54 000 $ par an
- Fins de semaine au besoin
- Vente
- Gestion des stocks
- Service à la clientèle
- Bourses d'Études
- Congés payés
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il y a 13 jours
Assistant Banquets Manager
Marriott International, Inc —Ottawa, ON
- De 52 000 $ à 70 000 $ par an
- Temps plein
- Contrôle de l'inventaire
- Assainissement
- Hôtel
- Assurance Dentaire
il y a 10 jours
Airports - Assistant Store Manager
Wirelessdna —Ottawa, ON
- 55 $ de l’heure
- Temps plein
- Vente
- Gestion des stocks
- Service à la clientèle
- Assurance Dentaire
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Assistant Manager (Ottawa)
Nando's Restaurant Group —Ottawa, ON
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Assainissement
- Diplôme d'études secondaires
- Recrutement
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Assistant Sales Manager
Griffin Jewellery Designs —Ottawa, ON
- De 21 $ à 23 $ de l’heure
- Temps plein
- Vente
- Baccalauréat
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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Assistant Manager
DUER —Ottawa, ON
- De 23,50 $ à 26,00 $ de l’heure
- Fins de semaine au besoin
- Gestion des stocks
- Service à la clientèle
- Marchandisage
- Réductions Tarifaires
- Congés payés
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Retail Assistant Manager
Thyme & Again Creative Catering —Ottawa, ON
- De 19 $ à 21 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Port de charges lourdes
- Gestion des stocks
- Réductions Tarifaires
- Assurance Invalidité
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Assistant Manager
Structube —Ottawa, ON
- Temps plein
- Contrôle de l'inventaire
- Service à la clientèle
- Gestion d'équipe
- Assurance Dentaire
- Assurance Vision
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Associate Director FP&A
Stevenson & White —Ottawa, ON
- De 132 000 $ à 155 000 $ par an
- Contrat
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- Finance
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- Gestion d'équipe
Automotive Assistant Service Manager
Ogilvie Subaru —Gloucester, ON
- De 55 000 $ à 90 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
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Cleaner / Route Manager / Route Assistant - Kanata/Carleton Place (152)
MOLLY MAID —Kanata, ON
- De 18 $ à 23 $ de l’heure
- Temps partiel
- Assainissement
- Hôtel
- Nettoyage
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Assistant Hotel Manager Permanent Relocation Rankin Inlet, Nunavut
Eskimo Point Lumber Supply —Ontario
- 70 000 $ par an
- Fins de semaine au besoin
- Assainissement
- Microsoft Office
- Hôtel
- Assurance Invalidité
- Indemnité de déménagement
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Assistant Manager
Mobile Klinik —Ottawa, ON
- De 18 $ à 22 $ de l’heure
- Temps plein
- En présentiel
- Compétences en communication
- Vente au détail
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 11 jours
Assistant Food and Beverage Manager
Camelot Golf & Country Club —Cumberland, ON
- De 60 000 $ à 62 000 $ par an
- Fins de semaine au besoin
- Hospitalité
- Gestion des stocks
- Assainissement
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Assistant Manager
BOSTON PIZZA ROCKLAND —Rockland, ON
- De 42 000 $ à 45 000 $ par an
- Temps plein
- Bilingue
- Gestion des stocks
- Service à la clientèle
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : assistant manager (nepean, on)

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Assistant Service Manager, Otto's Ottawa

Otto's Service Centre Ltd. (Otto's BMW)
Ottawa, ON

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Détails du poste

Temps plein

Avantages

Cotisation égale au RÉER
Assurance Dentaire
Assurance Vision
Assurance Vie

Compétences

Administration des affaires
Certificat collégial
Fidélisation de la clientèle
Gestion des opérations
Vente
Planification des rendez-vous clients
Compétences rédactionnelles
Traitement des plaintes
Microsoft Office
Baccalauréat
Conduite de véhicule
Service à la clientèle
Contrôle de la qualité
Comptabilité
Orientation axée sur le service à la clientèle
Inspection de la qualité
Aménagement de présentoirs
Gestion de budget
Transmission manuelle
Formation et développement
Diplôme d'études collégiales (hors Québec)
Affaires
Gestion des ordres de travail
Leadership
Procédures opératoires normalisées (PON)
Motivation d'équipe
Compétences en communication
Expérience en concession
Interaction avec les clients
Coordination d'équipe
Gestion du temps

Description complète du poste

About Otto’s

At Otto’s Ottawa, we pride ourselves on delivering premium automotive experiences across our award-winning dealerships. With a legacy of excellence in customer service, community involvement, and employee development, Otto’s is committed to being an employer of choice in the automotive industry.

Summary Job Description

Ensures the department provides the best possible service to the customers and achieves agreed profits and retention levels. The Assistant Service Manager assists in organizing, directing and controlling the activities of the service department staff to achieve plans and budgets ensuring optimum use of all material, financial and personnel resources. Reports to Service Manager.

Responsibilities

Conduct weekly evaluation of service sales performance of metro/ non-metro performance, labour and parts sales per vehicle, workshop efficiency, etc.;
Ensure proper controls in workshop lead times (spreading of bookings), including hours available and hours sold;
Ensure continuous checking of workshop repair quality; regular documented checks of 15% of all work completed above the normal quality and final checks carried out for each repair;
Responsible for the follow-up and tracking of open Work Orders and ensure invoicing is up-to-date;
Responsible for review of SOP biweekly and ensure customers are contacted for booking;
Document comeback analyses, repeat repairs identified; time analysis of work done by technicians, and formulate action plans for training;
Regularly check workshop organization of shop tools and floor cleanliness;
Conduct documented daily analysis of why vehicles stay overnight (Carry over Analysis);
Maintain and enforce company policies and procedures relating to the workshop;
Chair and attend weekly technician meeting, to include Parts department monthly;
Regularly review Aftersales performance in local market area; document proof of comparison and analysis for performance against potential, profitability, etc., including examination of competitor's performance where available;
Regularly shop and document the local market service labour rate in comparison to retailer profit targets;
Regularly shop and conduct quality checks of subcontractors. Document price comparisons and discrepancies in quality of work;
Provide assistance to Warranty Administration during audits;
Ensure Service department follows accounting directives of checking credit status of account customers before conducting work; all cash invoices are paid before the release of goods/vehicle;
Responsible for maximizing average hours per work order by ensuring all customers are correctly qualified, vehicle walk-arounds conducted and identifying maintenance or repairs from previous visits.
Ensure prevention and needed repairs are discussed and noted on invoice and in Reynolds;
Daily monitor of CSI Program results; to be analyzed for potential problems, documented review with employees, and additional training opportunities identified to ensure client satisfaction and achievement of CSI benchmark;
Responsible for personal introduction and/or full briefing of service department facilities is given to all new customers for all new and pre-owned car sales. Coordinate with Sales department;
Ensure procedures of additional work is recorded, authorized and that vehicle status is communicated at least once a day;
identify training opportunities for department staff to support maximizing customer service and average hours sales per work order;
identify and coordinate warranty rust repairs with Body Shop;
Responsible for the coordination all vehicle transport between dealership and body shop;
Ensure all customer needs are addressed including lifestyle and promotion of accessories; include point of sale material is up-to-date and displayed;
Adheres to all Federal, Provincial, Municipal, Manufacturer and Company policies, directives and procedures;
Perform all other related tasks.

Details

Posting for an existing job vacancy
Competitive pay structure starting from $75,000 annually including bonuses.

Skills

Strong product knowledge.
Excellent time management skills.
Excellent customer service skills.
Effective written communication skills.
Excellent interpersonal skills with an engaging and upbeat attitude.
Excellent verbal communication.
Organized and an attention to detail with the ability to document customer needs.
Ability to work in a team environment to achieve common goals.
Strong people management and leadership skills, be motivational, supportive, assertive and decisive.

Flexible and open to change; take on special tasks as needed.
Ability to manage customer complaints and to solve difficult problems.
Results-oriented and accountable.
Able to operate manual and automatic transmissions.
Intermediate computer skills and working with Microsoft Office

Education & Experience

College certificate or University degree in Automotive Studies, Business Management, Operations Management, or equivalent.
Minimum five (5) years of automotive experience in Service, Parts or Fixed Operations.
Strong technical knowledge.
Dealership experience preferred.
Knowledge and understanding of the overall functioning of the Service department and day-to-day operations of the Service department.

Why Join Otto’s?

Competitive salary and annual bonus opportunities
Comprehensive health, dental, vision benefits and life insurance
RRSP match after two years of employment
Vehicle purchase, service, and parts discounts
Ongoing professional development support
Be part of an integrity-first, well respected, family-owned company that places high value on its team and the communities it serves.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : assistant manager (nepean, on)

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