Head Cashier: Full Time - NANAIMO
The Home Depot Canada —Nanaimo, BC
- De 20,25 $ à 22,00 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Diplôme d'études secondaires
- Caisse
il y a 3 jours

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Head Cashier: Full Time - NANAIMO

The Home Depot Canada
Nanaimo, BC

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 3 jours

Compétences

Service à la clientèle
Coaching
Politiques de santé et sécurité au travail
Diplôme d'études secondaires
Caisse
Gestion des horaires
Orientation axée sur le service à la clientèle
Nettoyage et enlèvement des débris
Expérience en commerce de détail
Formation et développement
Prévention des pertes
Coaching en milieu de travail
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Coordination d'équipe
Gestion du temps

Description complète du poste

Pay Range: $20.25 - $22.00

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.

Key Responsibilities:
Ensures Customer Satisfaction

Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.

Leading the Front End

Communicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.

Maintains Safety and Security

Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.

Competencies:

Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively

Skills:

Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

No travel requirements

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

Minimum 1 year leading people

Certifications:

Other Requirements/Assets:

Postuler dès maintenant

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front end associate emplois - nanaimo, bc

Head Cashier: Full Time - NANAIMO

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front end associate (nanaimo, bc)

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

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