Job Title: Pharmacy Manager
Location: Dieppe, New Brunswick
Employment Type: Full-time
Work Arrangement: On-site
Department: Pharmacy Operations
Pay Type: Salaried
Salary Range: $120, 000 - $140,000 annually
The above salary range represents Express Scripts Canada’s pay range and type. Salary will vary based on relevant experience, education, skills, qualification and location for the role.
About Us
Express Scripts Canada (ESC) is the leader in health benefits management. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. Express Scripts Canada is a wholly owned subsidiary of Express Scripts, one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians
Job Summary:
The Express Scripts Canada Pharmacy, with regional services across the country, is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.
We are actively looking for a Pharmacy Manager to run the day-to-day operations of the ESC New Brunswick Pharmacy operation.
In this role you will manage the day-to-day operation of a bulk dispensing / home delivery pharmacy. You will plan, coordinate, direct, and participate in all activities related to the dispensing, delivery, receipt and handling of medications within corporate and regulatory guidelines. You will work to develop policies, procedures and business work plans for the site. You will oversee production levels and customer service standards in addition to hiring, training, and evaluating pharmacy colleagues as together with the Sr. Manager, Pharmacy Operations or equivalent.
Key Responsibilities
Manages team performance & development. Works to develop employee’s skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues. Oversees hiring and training.
Manages clinical aspects and professional standards of pharmacy. Develops, tracks and monitors staff and site compliance to local pharmacy regulations, quality, & service standards.
Works with pharmacy management to develop and communicate strategic business work plan goals. Tracks and periodically reports progress to senior management. Assists in budget development and compliance.
Works with management to analyze operations and efficiency of the pharmacy. Implements operational & system improvements. Works to improve production levels and lower costs to meet corporate goals.
Represents pharmacy operations in cross-functional meetings and projects. Prepares for, implements and communicates new corporate initiatives and processes within the pharmacy.
Provides support for Pharmacy Operations and team members during peak work volumes including patient counselling, prescription review and verification, and other patient-centric tasks.
Provides day-to-day Pharmacist scheduling in the pharmacy to accommodate business needs. Work with management to determine the need for overtime.
May facilitate tours for client visits. Special projects as assigned.
What We’re Looking For:
RPh. or Pharm D required, degree in management or finance or equivalent is an asset
Four to six years of experience supervising in a pharmacy.
Experience in the pharmacy benefits management industry, managing and/or working in a bulk pharmacy dispensing facility (e.g., home delivery, LTC, specialty pharmacy) is an asset
Current NB pharmacy licensure in good standing
PC skills including Microsoft office, email and internet, Kroll experience preferred
Knowledge of current pharmacy regulations; Experience with strategic planning and budgeting is ideal
Proven leadership skills, team-orientation, and proactive and optimistic management style; Demonstrated ability to work cross-functionally to solve complex problems and improve quality and service.
Ability to adapt in a dynamic work environment and make independent decisions, Excellent communication skills.
Willingness and ability to work a flexible schedule during peak times, and infrequent travel within Canada
Don’t worry if you don’t meet every single requirement—we’d still love to hear from you! We value diverse experiences and perspectives that can strengthen our team.
Why Join Us?
Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs
Exclusive Sign-On Bonus: We are committed to attracting top talent and recognize the value you bring to our team. To demonstrate this commitment, we are pleased to offer a competitive sign-on bonus for qualified candidates. This bonus is designed to support a smooth transition and reward your decision to join us. Details regarding eligibility and bonus amount will be discussed during the offer stage and will required executive approval.
Pre-Employment Requirements
All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: [email protected] Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
