1 meilleure offre (housekeeping manager, moncton, nb) (à pourvoir)

Assistant Housekeeping Manager
Crowne Plaza Moncton Downtown —Moncton, NB
- Fins de semaine au besoin
- Gestion des stocks
- Anglais
- Hôtel
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 10 jours

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Assistant Housekeeping Manager

Crowne Plaza Moncton Downtown
Moncton, NB

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Détails du poste

Permanent | Temps plein
Il y a 10 jours

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Nourriture à Prix Réduit ou Gratuite
Programme d'Aide aux Employés
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

Français
Tenue de dossiers
Gestion de l'entretien ménager hôtelier
Expérience en hôtellerie et hébergement
Expérience en entretien ménager d'hôtels et de centres de villégiature
Gestion des stocks
Coaching
Politiques de santé et sécurité au travail
Études postsecondaires
Anglais
Traitement des plaintes
Expérience administrative
Gestion des horaires
Expérience en supervision
Gestion d'équipe
Orientation axée sur le service à la clientèle
Recrutement
Réglementation en santé et sécurité du travail (SST)
Nettoyage
Service aux visiteurs
Affaires
Résolution des problèmes de la clientèle
Compétences en communication
Coordination d'équipe
Évaluation du rendement

Description complète du poste

The Assistant Housekeeping Manager supports the Director of Housekeeping in the daily management and operation of the housekeeping department. This role assists in supervising staff, coordinating schedules, conducting inspections, managing inventory, and ensuring compliance with cleanliness, safety, and brand standards. The position contributes to operational efficiency, employee performance, and overall guest satisfaction.

Key Duties and Responsibilities 

Duties may include, but are not limited to, the following:

Assist in managing the daily operations of the housekeeping department to ensure service standards are met.
Support the planning, scheduling, and coordination of housekeeping supervisors and staff in accordance with operational needs.
Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness, safety, and quality standards.
dentify, document, and report maintenance issues, safety hazards, or deficiencies to the appropriate department.
Assist with inventory control, including ordering, receiving, and maintaining supplies, equipment, and linens.
Coordinate repairs and maintenance of housekeeping equipment.
Support recruitment, onboarding, training, and coaching of housekeeping staff.
Participate in performance evaluations and corrective action, in collaboration with the Director of Housekeeping.
Assist with administrative functions such as scheduling, payroll review, budgeting support, and record-keeping.
Respond to guest requests, concerns, or complaints in a timely and professional manner, supporting service recovery efforts.
Promote a positive, respectful, and team-oriented work environment.
Perform any other job-related duties as assigned.

Qualifications and Employment Requirements 

Post-secondary education in hotel management, hospitality, business administration, or a related field preferred.
Equivalent combination of education and extensive housekeeping supervisory experience may be considered.
Minimum of 3–5 years of experience in housekeeping or hotel operations, including at least 1–2 years in a supervisory or leadership role.
Strong organizational, leadership, and communication skills.
Ability to plan, prioritize, and manage multiple tasks in a fast-paced environment.
Proficiency in basic administrative and reporting functions.
Flexible availability, including evenings, weekends, and statutory holidays as required by operations.
Knowledge of occupational health and safety legislation and hotel compliance standards.
English proficiency required; bilingualism (English/French) considered an asset.
Fast-paced hospitality environment requiring attention to detail, leadership presence, and teamwork
Frequent standing and walking throughout the shift.
Occasional bending, reaching, lifting, and carrying of supplies or equipment within safe limits.
Ability to work under pressure while maintaining professionalism and service standards.

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
On-site parking

Ability to commute/relocate:

Moncton, NB: reliably commute or plan to relocate before starting work (required)

Experience:

Cleaning: 3 years (preferred)

Work Location: In person

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Assistant Housekeeping Manager

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