2 meilleures offres (appointment coordinator, moncton, nb) (à pourvoir)

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Job description

Role Responsibilities

Responds to all customer inquiries by listening, understanding, and recommending solutions.
Answer customer questions promptly with honesty and accuracy
Answers phone calls, schedules routine and unplanned maintenance appointments for customers based on dealership availability.
Makes outbound calls to schedule, confirm appointments, and follow up on service quotes.
Makes outbound follow up calls to service customers.
Makes outbound calls for seasonal offers on tires and service campaigns.
Maximizing parts and service sales by recommending all regular maintenance requirements.
Collect and analyze metrics/run reports.
Have the ability to create and maintain a process-driven work environment.

Job Type: Full-time, Permanent

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Moncton, NB: reliably commute or plan to relocate before starting work (required)

Language:

Work Location: In person

Job Type: Full-time

Work Location: In person