25 meilleures offres (customer experience manager, mississauga, on) (à pourvoir)

Human Resources Manager
A.C. Americas —Mississauga, ON
- 90 000 $ par an
- Temporaire
- Baccalauréat
- Ressources humaines
- Recrutement
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 14 jours
Cheese Manager- Experience working with Cheese Products required.
STARSKY FINE FOODS INC —Mississauga, ON
- De 22 $ à 30 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Diplôme d'études secondaires
- Expérience en supervision
- Réductions Tarifaires
- Assurance Invalidité
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il y a 13 jours
Customer Onboarding Manager
OpenPhone Technologies —Toronto, ON
- De 115 000 $ à 135 000 $ par an
- Temps plein
- Télétravail
- Marketing
- Congés payés
Customer Support Manager (Product Support)
Jobber —Toronto, ON
- De 87 700 $ à 118 800 $ par an
- Temps plein
- Travail hybride
- Agile
- Compétences en communication
Assistant Store Manager - Customer Experience
PetSmart —Vaughan, ON
- De 28,51 $ à 48,15 $ de l’heure
- Temps partiel
- Hôtel
- Sens de l'organisation
- Compétences en communication
- Bourses d'Études
- Congés payés
Manager, Customer Success - Major
Docebo —Toronto, ON
- De 118 000 $ à 133 700 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Diplôme universitaire non requis
- Déplacements à prévoir
- Plan d'actionnariat des employés
il y a 2 jours
Team Lead, Customer Success Manager
Clio —Toronto, ON
- De 16 800 $ à 21 000 $ par mois
- Temps plein
- Travail hybride
- Expérience en gestion
- Salesforce
- Analyse de données
- Assurance Dentaire
- Congés payés
Customer Success Manager
Unleashd Technologies Ltd. —Hamilton, ON
- De 75 000 $ à 95 000 $ par an
- Bilingue
- Déplacements à prévoir
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 2 jours
Senior Manager, Benefits and Wellbeing
Walmart Canada —Mississauga, ON
- De 109 400 $ à 150 480 $ par an
- Temps plein
- Baccalauréat
- Affaires
- Négociation
- Assurance Dentaire
Customer Care Representative
Dynacare —Brampton, ON
- Temps partiel
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
- Programmes de Bien-être
- Plan d'actionnariat des employés
il y a 9 jours
Manager, Customer Experience Trainee
TD Bank —Scarborough, ON
- De 59 500 $ à 84 000 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Gestion du temps
- Congés payés
il y a 10 jours
Customer Experience Manager
The HandyForce —East York, ON
- Expérience en gestion
- Gestion de projet
- Compétences en communication
Customer Service Team Leader (Front End Support Manager)
Whole Foods Market —Mississauga, ON
- De 30 $ à 44 $ de l’heure
- Fins de semaine au besoin
- Microsoft Office
- Leadership
- Réductions Tarifaires
- Congés payés
Customer Success Manager
Solink —Toronto, ON
- De 96 769 $ à 127 050 $ par an
- Temps plein
- Télétravail
- Bilingue
- Hospitalité
- Espagnol
- Assurance Dentaire
Customer Delivery Manager
HP —Mississauga, ON
- De 77 950 $ à 102 000 $ par an
- Temps plein
- Esprit d'analyse
- Diplôme universitaire non requis
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
Area Manager - Ontario
COBS Bread —Toronto, ON
- Temps plein
- Boulangerie
- Baccalauréat
- Déplacements à prévoir
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Customer Success Manager (US, Remote)
hive.co —Toronto, ON
- Temps plein
- Télétravail
- Compétences en communication
- Marketing
- Assurance Dentaire
- Congés payés
Customer Success Manager
SysAid Technologies —Toronto, ON
- Capacités de présentation
- Baccalauréat
- Diplôme universitaire non requis
Postuler rapidement
il y a 14 jours
Workforce Management Manager, Customer Support
Fullscript —Toronto, ON
- De 90 000 $ à 105 000 $ par an
- Temps plein
- Télétravail
- Compétences en communication
- Congés payés
Postuler rapidement
il y a 5 jours
Senior Customer Success Manager
Docebo —Toronto, ON
- De 118 000 $ à 157 300 $ par an
- Temps plein
- Travail hybride
- Salesforce
- JavaScript
- Ressources humaines
- Plan d'actionnariat des employés
Manager, Support Services
SQM JANITORIAL SERVICES INC. —Mississauga, ON
- Jusqu’à 50,75 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
Postuler rapidement
Customer Care Manager
Digital Hand —Oakville, ON
- De 45 250,53 $ à 91 556,68 $ par an
- Temps plein
- Travail hybride
- Anglais
- Expérience en supervision
- Leadership
Postuler rapidement
il y a 6 jours
Gestionnaire, Gestion de Catégories | Associate Manager Category Management
Keurig Dr Pepper —Mississauga, ON
- De 78 300 $ à 105 050 $ par an
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Assurance Invalidité
- Assurance Dentaire
il y a 14 jours
Customer Service Manager
Univar Solutions Canada LTD —Weston, ON
- Travail hybride
- Logiciels de GRC/CRM
- Service à la clientèle
- Systèmes PGI
il y a 7 jours
Service Relationship Specialist
Manulife —Toronto, ON
- De 73 725 $ à 122 875 $ par an
- Temps plein
- Télétravail
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
il y a 1 jour

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience manager (mississauga, on)

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Human Resources Manager

A.C. Americas
Mississauga, ON

Postuler rapidement

Détails du poste

Temporaire | Temps plein | Contrat à durée déterminée
Il y a 14 jours

Avantages

Tenue Décontractée
Assurance Maladie Complémentaire
Gym sur place
Assurance Dentaire
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vie
Stationnement sur place

Compétences

CHRP
Ceridian
Gestion du changement
Dayforce
Baccalauréat
Ressources humaines
Recrutement
SIRH
Affaires

Description complète du poste

To be considered for this position, please be sure to:

Complete this survey: https://go.cultureindex.com/p/PUBJN8FzwQ
Attach a copy of your resume to the completed survey and indicate the position you are applying for
Resumes will not be reviewed through Indeed

Role & Responsibilities

The Human Resources Manager serves as the subject matter expert for HR matters across Canada and the US. The manager will lead Human Resources initiatives in areas such as Performance Management, Employee Relations, Employee Engagement, Diversity & Inclusion, Policy and Procedure Development, health care benefit coordination, Health and Safety and HR Compliance.

Organizational Development

Partner with the President and Senior Management in creating/formulating, communicating and implementing the organization's Vision, Values and overall business plans and objectives.
Work with the Senior Management team to coordinate a Company-wide process of organization development that addresses issues such as organization design, job design, headcount forecasting, succession planning, skills/knowledge development, key employee retention and change management.

Performance, Culture & Employee Experience

Lead performance management processes, including goal setting, performance reviews and calibration support for managers.
Manage employee relations matters, including investigations, performance improvement plans and termination processes in partnership with legal counsel when required
Support and implement leadership development, manager training and employee learning programs
Assist in working with each department on a training Matrix for new employees and new processes. Keeps all records of training matrix and evaluations for performance measurements.

Talent Management

Assess current and future staffing needs of the organization and develop/execute appropriate talent acquisition plans and programs. Works with Senior Management to develop overall staffing strategy and supporting initiatives/programs: temporary agencies, behavioural assessments, contingency/retainer-based search firms, testing methods, screening/selection protocols, and job descriptions, etc.
Leads competitive market research to establish pay practices and pay bands that help to recruit and retain strategic hires.
Provide guidance, coaching and support to people managers on performance management including terminations, role changes and promotions, employee development and day-to-day HR practices.
Track, analyze and report on core HR metrics (e.g. turnover, time-to-hire, engagement insights)
Own the HRIS and HCM (Dayforce) as the single source of truth for employee data, ensuring data accuracy and security.

Health Care Benefits

Oversee benefits administration and ensure programs remain competitive and compliant within Canada and the US.
Administers all Company benefit enrolment for new staff and updates or changes for current staff; including training with the insurance brokers on Canadian and US benefits package, such as Health and Dental, Life and LTD and 401K retirement plans, owning updating the HRIS in regard to benefits.

Policies/Procedure/Legislation Compliance

Ensure 100% compliance with Canada & US employment and labour laws, including ESA, human rights legislation and workplace health and safety requirements.
Maintain, update and enforce employee handbooks, policies, procedures and practices aligned with local regulations.
Assist the JHSC to establish “toolbox” monthly training; including training materials and guidelines. Keeping all records of the training current and up to date with the Safety committee.

Health and Safety

Participates as a Management Representative on Joint Health and Safety Committee.
Oversees the legally mandated training requirements for JHSC members and First Aiders.
Produces procedures to assist in reducing workplace accidents, WSIB claims and incidents.

Qualifications & Education Requirements

Bachelor’s Degree in Business Administration, with a specialty in Human Resources
5-8 years of experience in progressive human resources experience, including recruiting coordination, with demonstrated ownership of HR operations and people management practices.
Strong working knowledge of Canadian employment legislation and HR regulatory requirements.
Knowledge of US employment legislation and HR regulatory requirements preferred.
Experience using HR systems & tools (ie Dayforce) with a process and data-driven mindset.
Proven experience supporting senior leaders.
Professional HR designation (CHRP/CHRL) or working toward, preferred.

The Perks

Annual Performance Bonus (pro-rated for your first year)
Monthly Company Lunch
Paid Time Off
Dental Care
Extended Health Care
Life Insurance
Employee Assistance Program
On-site Gym
On-site Parking
Casual Dress Policy
Fantastic Coworkers

At A.C. Americas, we have a long-standing focus on diversity, equity and inclusion because we are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

This contract position is to fill a maternity-leave and offers competitive compensation of $90,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as a Human Resources Manager, we encourage you to apply.

About A.C. Americas

Wherever creativity takes the stage, A.C. Americas is there to power the possibilities. Headquartered in Mississauga, Ontario, with distribution centers in both Canada and the USA, A.C. Americas proudly serves dealers and end-users across North America. We provide world-class products, expert support, and a seamless customer experience for production and rental products, theaters, film sets, houses of worship, and commercial spaces.

For more information about our lines, visit: www.acamericas.com

Job Types: Full-time, Fixed term contract
Contract length: 15 months

Pay: $90,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

Do you have or are you working toward a professional HR designation (CHRP/CHRL)?
Do you have a Bachelor’s Degree in Business Administration, with a specialty in Human Resources?
What are your salary expectations for this role?

Work Location: In person

Postuler rapidement

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience manager (mississauga, on)

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