South Country Co-op is seeking a dynamic and experienced Human Resources Advisor to join our Talent and Culture Team, at our Business Support Centre in Medicine Hat, AB. This role blends full-cycle recruitment leadership with labour relations expertise, supporting our leaders and teams across the organization.
If you are passionate about building strong workplace relationships, driving talent strategies, and supporting leaders through complex employee matters, we want to hear from you.
What You’ll Do
As a trusted HR partner, you will provide guidance and leadership across primarily, talent acquisition and labour relations while contributing to broader HR strategies and programs.
You will be responsible for advising and guiding Team Leaders on policies, Employment Standards, Human Rights, Legislation, Collective Bargaining Agreements, and Retention. You will promote employee wellness and work closely with the Human Resources team to support and build a strategic Human Resources and Labour Relations services support model. You will provide coaching advice on corrective actions, and providing leadership on current and new HR systems programs, projects, and processes. In addition, you will ensure alignment to the organization’s mission, vision, and values, focusing on proactively supporting the leadership team in delivering business outcomes and building effective and engaged teams.
Recruitment & Talent Management
- Lead and support full-cycle recruitment, onboarding, and retention strategies
- Oversee and optimize talent acquisition programs, systems, and processes (including ATS and sourcing strategies)
- Coach leaders on effective hiring, onboarding, and workforce planning practices
Strengthen the organization’s employee value proposition and employer brand
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Organizational Development
Provide coaching and mentorship to leaders and team members
Support a positive, inclusive workplace culture that encourages engagement, innovation, and continuous improvement
Develop and foster strong work relationships with the leadership team and actively participate in short and long-term strategic planning and decision-making
Align HR programs, policies, and initiatives with organizational values, goals, and business strategy
Labour Relations & Employee Relations
- Advise leaders on collective bargaining agreements, employment legislation, and company policies
- Maintain a thorough understanding of all collective bargaining agreements; ensure consistent interpretation and application of collective agreements and relevant legislation
- Provide advice and guidance on interpreting and administering the Co-op’s policies and procedures, the collective bargaining agreement, Alberta Employment Standards, Canadian Human Rights, and other applicable legislation
- Provide coaching and advice on corrective actions, often for sensitive or complex situations
Provide support and coach leaders through grievance processes, investigations, and corrective actions
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HR Strategy & Operations
- Partner with leadership to align HR programs with business goals and Co-op values
- Support HR systems, metrics, compensation programs, and continuous improvement initiatives
Lead or contribute to HR projects, training, and program development
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Who you are:
You are looking for a career in Human Resources and:
- Undergraduate degree in Business, Commerce, Human Resources, or a related field; CPHR designation (or in progress) is an asset
- 5+ years of progressive HR experience in a unionized environment; retail experience is an asset
- Strong knowledge of labour relations, including collective bargaining, grievance handling, arbitration, and collective agreement interpretation
- Expertise in recruitment strategies, sourcing, and onboarding best practices
- Excellent interpersonal, communication, and problem-solving skills, with the ability to convey complex information clearly
- Proven ability to manage sensitive and complex situations with professionalism and discretion
- Strong organizational, planning, and analytical skills, with the ability to manage competing priorities in a fast-paced environment
- Proficient in HR systems, applicant tracking systems, and Microsoft Office (Word, Excel, Outlook), including advanced document and spreadsheet development
- Results driven, trustworthy, and committed to delivering high-quality outcomes
Collaborative relationship-builder who values diverse perspectives and contributes to shared goals
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Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.
If this opportunity speaks to you and you believe you be a good fit for this role, please apply online. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
