Now Hiring: Training Assistant
Canadian First Aid Training (CFAT)
Location: Winnipeg, MB | In-Person
Pay: $22.00–$24.00 per hour
Hours: 35–40 hours per week
Job Type: Full-time, Permanent
Join CFAT’s growing Training Department — administration, customer service, course operations & hands-on support.
About CFAT
Canadian First Aid Training is a locally owned Manitoba company providing First Aid, CPR, AED, emergency-response and safety training to individuals, workplaces and organizations.
Our programs range from everyday lifesaving skills to advanced and specialized training, including Canadian Red Cross and Heart & Stroke programs, Psychological First Aid, Applied Suicide Intervention Skills Training and opioid harm-reduction education.
As we continue to expand our Training Department and our footprint across Manitoba, we’re looking for an organized, capable and forward-thinking Training Assistant to grow with us.
About the Role
This position helps keep CFAT’s Training Department organized, prepared and moving forward.
Working closely with our Director of Training and broader CFAT team, you’ll support course administration, customers and instructors while helping ensure classrooms, equipment and materials are ready for successful course delivery.
The role includes:
Administration & Customer Support | Hands-On Training Operations
What You’ll Do
- Support course administration, registrations, documentation and scheduling requirements
- Communicate professionally with customers, students and instructors by phone and email
- Help ensure upcoming courses, information and action items are properly prepared and followed through
- Use CFAT’s digital systems and AI tools to work efficiently, accurately and professionally
- Prepare and clean classrooms, course materials, CPR manikins and training equipment
- Pack and prepare off-site course materials and equipment
- Pack, organize and restock supplies for in-house and off-site training
- Support training inventory, equipment and supply organization
- Identify missing information, materials or requirements before they become urgent
- Work collaboratively with the team to keep Training operations organized and course-ready
Who We’re Looking For
You’ll likely be a strong fit if you are:
- Highly organized, dependable and detail-oriented
- Proactive — you notice what needs attention and take appropriate action
- A strong communicator who is comfortable helping customers by phone, email and in person
- Comfortable managing multiple priorities and following work through to completion
- Confident using computers, email and modern office technology
- Comfortable using artificial intelligence / AI tools, or eager to learn how to use them effectively
- A capable typist with strong written communication skills
- Adaptable when priorities or schedules change
- Comfortable moving between administrative work and active course-preparation duties
- A genuine team player who values shared responsibility
- Interested in learning, improving systems and growing with the company over time
A valid driver’s licence is required.
Must be physically capable of lifting and carrying heavy bags/equipment and loading/unloading vehicles.
Previous experience in administration, customer service, education, training, logistics, scheduling or operations is an asset.
French is a significant asset
Being fluently bilingual in English and French is a significant advantage as CFAT continues to expand its ability to serve French-speaking customers and deliver French-language training.
It is not a requirement, and strong candidates who do not speak French are still encouraged to apply.
First Aid or CPR experience is also an asset, but we can teach the right person our programs, systems and processes.
Opportunity to Grow
We’re not looking for someone who simply wants to complete the same checklist every day.
We want someone who can learn our training operation, become increasingly independent and grow with CFAT.
For the right person, there is a genuine career pathway:
Training Assistant → Training Coordinator
Progression will depend on demonstrated performance, capability, independence and organizational needs.
What We Offer
- Extended health, dental, vision and life insurance for eligible full-time staff
- Paid training and professional development
- Opportunities for increased responsibility and advancement
- A collaborative, team-oriented workplace
- Free on-site parking
- Eligibility for CFAT’s 4-Day Work Week Program after one year, subject to performance, program requirements and operational needs
- The opportunity to contribute to a growing Manitoba company focused on meaningful, lifesaving education
How to Apply
Please submit your résumé along with a short introduction telling us why you’d like to join CFAT.
We’d especially like to hear about:
- Your administrative or customer-service experience
- Your comfort with technology and AI
- Any French-language ability
- Any previous First Aid, CPR or training experience
- Why a role combining administration, customer service and hands-on Training operations appeals to you
Work Location: In person — Winnipeg, Manitoba
Shift: Start time is flexible; shift ends at 5:00 pm
We look forward to meeting you.
Pay: $22.00-$24.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Application question(s):
- Please write a short blurb about yourself and why you would like to work with us!
- Do you have any experience working with Google Work Space, Quickbooks online, Salesforce or any other Customer Relationship Management (CRM) programs?
Briefly describe how you have used AI, automation, or another digital tool to make your work more efficient, accurate, or organized. If you have not used AI before, tell us how comfortable you would be learning it.
- Are you physically capable of lifting and carrying heavy bags/equipment and loading/unloading vehicles for off-site courses?
- This role combines approximately administrative/customer-support work with hands-on Training operations, including classroom setup, preparing and cleaning training equipment and manikins, packing off-site courses, and moving training supplies. Are you comfortable performing the essential duties of this position, with reasonable accommodation where applicable?
- This is a full-time, in-person position in Winnipeg requiring approximately 35–40 hours per week. The start time is flexible; the shift ends at 5:00 pm. Are you available to work this schedule on-site?
Experience:
- Customer service: 3 years (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
