Join Our Team at Keewatin Air - Your Career, our Commitment, Let's Make a Difference!
With over 50 years of distinguished service and 120,000 flight hours, Keewatin Air stands as the premier choice for air medical transport in the Canadian Arctic. Our advanced fleet, equipped with cutting-edge medical technology, delivers critical care in the most remote and challenging environments, profoundly impacting the communities we serve.
From isolated locations to hospital transfers, our highly trained teams meticulously manage every aspect of the transport process, showcasing our unwavering commitment to excellence.
We are more than a transport service, we are a lifeline for the Arctic, dedicated to compassion and excellence in every mission.
Locations: Cambridge Bay, Churchill, Iqaluit, Igloolik, Ottawa, Rankin Inlet, Thompson, Winnipeg, and Yellowknife
Qualifications and Requirements:
- Completion of an accredited/recognized diploma or degree program in the respective discipline of Nursing (RN), Paramedicine (ACP), or Respiratory Therapy
- 2 years’ experience as an RN or RRT in either an Adult Emergency/Adult Intensive Care Unit (ICU); or 2 years overall experience practicing at the Advanced Care Paramedic level
- Current registration in good standing with their home Province/Territory, and the ability to attain and maintain registration with the College of Registered Nurses Manitoba (CRNM); College of Paramedics MB (CPMB) or Manitoba Association of Registered Respiratory Therapists (MARRT)
- Current Basic Cardiac Life Support (BLS) certification
- Current Advanced Care Life Support (ACLS) certification
- Current Pediatric Advanced Life Support (PALS) certification considered an asset
- Current Neonatal Resuscitation Program (NRP) certification considered an asset
- Current Trauma Course (PHTLS or ITLS) certification is considered an asset
- Indigenous cultural awareness training is considered an asset
- Proof of current required vaccinations as per company policy
- Air Medical Crew (AMC) Candidates must successfully:
- Complete the company provided aeromedical training (CAMATA Level 1)
- Provide proof of a Current Criminal Record Check with Vulnerable Sector Check, Child Abuse Registry and Adult Abuse Registry
- Ability to obtain and maintain Restricted Area Identity Card (RAIC)
- Possess and Maintain a Valid Driver’s License
Responsibilities and Accountabilities:
- Provide direction and leadership, to all medical personnel in partnership with Medical Managers and Online medical control (OLMC)
- Triaging and prioritizing patient transport needs
- Work collaboratively with flight operations team to pair aircraft asset with most appropriate medical crew for patient transport
- Delegate tasks to front line medical staff for efficient use of duty days
- Attend daily operational meetings to maintain open communication and collaboration within the Operational Control department
- Liaise and facilitate patient conference calls with Online Medical Control and all stakeholders
- Be well versed in the electronic patient care record software to assist front line staff
- Maintain regulatory compliance of contractual medevac operations
- Ensure that Health and Safety rules are adhered to in the workplace
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Perform training needs analysis through chart review to identify learning requirements in discussion with the appropriate personnel, including education team
- Maintain patient confidence and protect operations by monitoring confidential personal health information processing
- Ensure that all incident reports, patient complaints and unusual incidents are reported, working in collaboration with Supervisors, Managers and Director of Medical and company SMS program.
- Travel to other KAL operated regions may be required
- Protect patients and employees by interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations
- Work with Medical Managers as required:
- Maintain schedule and backfill AMC personnel
- Coordinate with Medical Directors to ensure timely submission of OLMC (On-Line Medical Control) schedule
- Prepare and organize monthly reports, stats, complete all necessary reports and records related to the department as required
- Manage the medevac operation within parameters of defined budget
- Perform all other duties as assigned by Director and VP of Medical
Skills and Competencies:
- Superior customer relations and interpersonal skills, self-motivated and driven
- Highly flexible with the ability to respond quickly in a dynamic and changing environment
- Possess cultural awareness and sensitivity
- Ability to think critically and act logically to evaluate situations and provide sound judgement
- Effective listening and communication skills with all levels of the organization
- Strong customer service experience considered an asset
- Exhibit initiative, responsibility, and flexibility, with demonstrated interpersonal skills allowing one to adapt to a fast-paced working environment
- Effective and efficient multitask abilities
- Strong attention to detail and accuracy is imperative
Working Conditions:
- This role is primarily office-based within a fast-paced operations center, with frequent communication across departments including medical, flight operations, and dispatch.
- Occasional travel to other Keewatin Air-operated regions may be required for training, operational support, or team collaboration.
- The role involves extended periods of computer use and phone communication. While not physically strenuous, the position requires sustained attention, focus, and the ability to manage multiple tasks simultaneously.
- High levels of concentration and emotional resilience are necessary due to the nature of medical triage and coordination. The ability to remain calm and professional under pressure is critical.
- Adherence to infection control protocols, confidentiality standards, and workplace safety regulations is mandatory. The coordinator plays a key role in ensuring compliance with health and safety policies across operations.
- Rotation Schedule: The hours are 12-hour shifts. Days and nights 7 days/week.
- Union Environment: This role operates within a unionized workforce represented by United Steelworkers, governed by the terms of the Collective Bargaining Agreement
Do you want to build a career in aviation with a leader in the air ambulance industry? Are you ready to commit to your professional success and join an equally committed organization? Are you seeking competitive compensation and benefits?
Benefits:
Keewatin Air offers employees a competitive salary along with a comprehensive benefits package, which includes:
- Company Events
- Critical Illness Insurance Coverage
- Employee Educational Assistance
- Employee Share Purchase Plan (ESPP)
- Discount Travel, car rental, retail, and gym membership
- Group Insurance (Dental Care, Extended Health Care, Life Insurance, Short Term Disability, Long Term Disability, and Vision Coverage)
- Reimbursement for Costs Associated with Professional Certifications or Licenses
- RRSP match
- Travel Arrangements: Flight and accommodation paid and arranged by the company (paid travel time included in every rotation)
- Employees can enhance their own travel loyalty programs by adding points from eligible flights and hotel stays.
At Keewatin Air, we actively encourage and support employee career development by providing internal training programs that assist employees in growing professionally within the organization. Also, we support employees who wish to pursue educational opportunities outside of the company at established educational institutions.
Mission:
We will distinguish ourselves by being the leaders in safe, high quality aeromedical service and air transport, through a total commitment of improving service, listening to our customer needs, and an uncompromising integrity in everything we do
Values:
- Leadership— We will lead the aeromedical field by consistently providing excellence in patient care and education.
- Safety— We will separate ourselves in the air transportation field through our uncompromising commitment to Safety.
- Adaptability— We are able to exceed our customer's expectations by providing exceptional, reliable services in the remote and challenging environments in which we operate.
- Growth— We encourage the development and continuous improvement of our operations through innovation and forward-thinking.
- Communication— We maximize our operations through clear, effective, and efficient communication with our stakeholders.
- Teamwork— We invest in the growth and development of each employee through mentorship, encouragement, and training.
- Respect - We foster an atmosphere and culture of respect, honesty, and fairness for all members of our team.
Keewatin Air LP values and support employment equity and workplace diversity and encourage all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
