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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : case worker (laval, qc)

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Bilingual Disability Case Analyst/Case Manager

Manuvie
Province de Québec

Postuler dès maintenant

Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être
Plan d'actionnariat des employés
Assurance Invalidité
Assurance Dentaire
Congés payés
Régime de retraite
Travail à domicile
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie

Compétences

Français
Coordination du retour au travail
Anglais
Baccalauréat
Gestion de cas
Prise de décisions
Appels sortants
Interaction avec les clients

Description complète du poste

If you’re a healthcare or insurance professional looking for a career that blends clinical insight, analytical thinking, and human connection, this could be the role that transforms your career.

As a Bilingual Disability Case Analyst/Case Manager, you will support plan members across Canada guiding them through illness, injury, and recovery while helping them reclaim independence, dignity, and a path back to work. This is purpose-driven case management, grounded in empathy, critical thinking, sound decision making and measurable outcomes.

This isn’t just about managing claims, it’s about guiding recovery journeys. You’ll use your healthcare knowledge, emotional intelligence, and problem-solving skills to assess medical, functional, vocational, and psychosocial factors, design recovery and return-to-work strategies, balance compassion with sound decision-making, and partner with clients, employers, and healthcare providers to achieve sustainable outcomes.

Your education and experience will help our hiring team in identifying the role that best aligns with our needs, whether in Absence Management Consultative Services (AMCS), Short-Term Disability (STD), or Long-Term Disability (LTD) claims.

Position Responsibilities:

Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.
Actioning daily administrative tasks which include responding to emails and telephone calls in a timely manner.
Assessing claims based on contractual, medical, and vocational barriers.
Developing positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e., disability specialists, rehabilitation specialists and medical consultants) to drive cases to a successful return to work or job resolution ready.
Writing letters to communicate pertinent benefit related information based on analytical reasoning.
Demonstrating resiliency, emotional intelligence and compassion when listening and communicating with plan members, including delivering difficult claims related decisions.

Qualifications:

Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
A college or university degree in a healthcare program or equivalent work experience is considered an asset.
Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines.
Knowledge of disability management and/or group benefits is an asset.
A background in a health-related field is advantageous.
Comfortable and skilled in handling both incoming and outgoing calls.
Excellent organizational and prioritization skills are critical for handling diverse tasks.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

Pay: $60,000.00-$80,000.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Employee stock purchase plan
Extended health care
Life insurance
Paid time off
Vision care
Wellness program
Work from home

Work Location: Remote

Postuler dès maintenant

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case worker emplois - laval, qc

Bilingual Disability Case Analyst/Case Manager

Immigration Case Manager, Canada

Account Manager - CASE

Case Management Consultant

Gestionnaire de cas sur le terrain, Bilingue - Bilingual Field Case Manager- Montreal, QC

Field Case Manager

Immigration Case Manager | Adjoint(e) juridique en immigration

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : case worker (laval, qc)

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