Company Biography
As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry.
With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We’re driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities.
At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community.
Primary Duties
The Systems Analyst is responsible for the development and maintenance of software solutions to support business strategies and goals. The incumbent analyzes, designs and plans information system changes based on business needs and regulatory requirements.
Major Responsibilities:
1. Engages with business users to evaluate business needs and requirements for system changes and/or operational improvements.
2. Document and design software solutions to achieve business requirements.
3. Develop code for feature enhancements or bug fixes based on system requirements.
4. Provide technical guidance on code development, tooling and implementation of best practices.
5. Develop and plan technical components such as system architecture to support business needs.
6. Monitor and perform maintenance activities that ensure system health and uptime for critical business processes.
7. Participate in quality assurance activities, including preparation and execution of test plans/cases.
8. Validate designs by executing unit, system and integration testing and documenting bugs or defects in the software.
9. Participate in the review of programming methodologies for use by the team.
10. Adhere to established best practice processes for application development and implementation of web design.
11. Participate in code reviews with team members and provide feedback on code design and structure.
12. Maintain documentation and prepare required release notes consistent with established software development methodologies and standards.
Education, Certification and Other Qualifications Required
Skills and Abilities:
- Intermediate written and verbal communication skills
- Intermediate analytical and problem-solving skills
- Intermediate planning skills
- Intermediate project management skills
- Intermediate/Advanced skills in the following:
o Web development including HTML/JS/CSS skills
o Web Services (REST, SOAP)
o Visual Studio and .NET Framework
o PowerShell
o Crystal Reports
o Microsoft SSIS
o Power BI, Power Apps, Power Automate
o Azure DevOps
o UML Modeling
o Agile Methodologies
o SharePoint
o M365 tools and apps
Knowledge:
- Advanced knowledge of web architecture
- Intermediate knowledge of accessibility standards as it relates to system development
- Advanced knowledge of various development environments
- Advanced knowledge of Client Server architecture
- Basic knowledge of Business Analysis tools and techniques
Experience:
- Information Technology or Computer Programming diploma
- 3-5 years’ experience in a similar role
- Experience with multiple programming languages, technology stacks and database technologies
- Experience in all phases of the software development life cycle
Special Working Conditions/Conditions of Employment
- Maintain a valid Class “G” driver’s license throughout employment
- A Criminal Record Check, to the satisfaction of Utilities Kingston, will be required at the successful candidate’s expense
- This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties which may be assigned from time to time.
- This position is a hybrid role, with the ability to work on-site in Kingston, Ontario
Closing Statement
Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.
Accessibility Statement
Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.
Employment Equity
Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.
Utilities Kingston thanks all candidates that apply; however, only those selected for further consideration will be contacted.
Internal applicants must inform their supervisor or manager of their application and subsequent status
