The YMCA of Southern Interior BC is seeking an energetic and service-oriented Health & Fitness Coach to join our team at the Downtown YMCA. This role supports members in their health and wellness journeys by providing fitness coaching, facility supervision, member engagement, and exceptional customer service.
As a key member of the Health, Fitness & Aquatics team, you will help create a safe, inclusive, and motivating environment where participants of all ages and abilities can thrive.
- Compensation: $19.14/hr
- Reporting to: Health & Fitness Manager
- Location: Downtown YMCA (DTY), Kelowna BC
- Schedule: Part-Time; flexible schedule including early mornings, evenings, weekends, and holidays as required
At the YMCA, we believe healthy communities start with healthy people. Health & Fitness Coaches help members gain confidence, improve physical well-being, and develop lasting healthy habits.
Every interaction has the potential to make a positive impact. Through coaching, encouragement, and relationship-building, you help create a welcoming environment where everyone feels supported in reaching their goals.
Support members in achieving their wellness goals while maintaining a safe, engaging, and inclusive fitness environment.
- Provide exceptional service and create positive member experiences.
- Build relationships with members and support their health and wellness journeys.
- Conduct fitness orientations and introduce members to YMCA equipment and services.
- Provide basic fitness coaching and exercise guidance within YMCA standards.
- Monitor the fitness centre to ensure safe and appropriate equipment use.
- Promote member engagement, retention, and participation in YMCA programs.
- Respond professionally to member inquiries and concerns.
- Maintain cleanliness, organization, and presentation standards within fitness areas.
- Support program delivery and special events as required.
- Follow all YMCA safety, emergency, and risk management procedures.
- Contribute to a culture of inclusion, respect, and belonging.
- Current CPR-C and Standard First Aid certification (or ability to obtain before start date).
- Recognized fitness certification or enrollment in a related fitness, kinesiology, recreation, or health program is considered an asset.
- Previous customer service experience.
- Experience in a fitness, recreation, wellness, or community-based environment is an asset.
- Experience working with diverse populations is considered an asset.
- Strong interpersonal and communication skills.
- Ability to motivate and encourage individuals with varying fitness levels.
- Demonstrated commitment to health, wellness, and active living.
- Ability to work independently and as part of a team.
- Passionate about helping others achieve their health and wellness goals.
- Friendly, approachable, and welcoming to all members.
- Committed to YMCA values of caring, honesty, respect, responsibility, and inclusion.
- Service-oriented and dedicated to creating exceptional member experiences.
- Dependable, professional, and safety-focused.
- A collaborative team player who contributes positively to workplace culture.
At the YMCA of Southern Interior BC, you'll be part of an organization that strengthens communities and helps people reach their full potential.
You'll have the opportunity to:
- Make a meaningful impact on members' health and wellness.
- Build valuable fitness and coaching experience.
- Work alongside supportive and passionate colleagues.
- Grow your skills through YMCA training and development opportunities.
- Contribute to a welcoming and inclusive community space.
- Successful Criminal Record Check.
- Current CPR-C and Standard First Aid certification.
- Ability to work a flexible part-time schedule.
- Legally entitled to work in Canada.
The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Métis, and Inuit), and people of all sexual orientations and genders.
