1 meilleure offre (network technician, kamloops, bc) (à pourvoir)

VOIP & Network Infrastructure Technician
TOPS Office —Kamloops, BC
- Temps plein
- AWS
- C++
- Réseaux informatiques
il y a 6 jours

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VOIP & Network Infrastructure Technician

TOPS Office
Kamloops, BC

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 6 jours

Compétences

Go
Nortel
Google Cloud Platform
AWS
C++
VoIP
Matériel informatique
Protocoles de réseau
Virtualisation
Réseaux informatiques
VMware
Linux
Python

Description complète du poste

Job Title: VoIP / Network Technician

Location: Kamloops, British Columbia

Job Type: Full-time, In-Person

Work authorization: Canadian citizen with valid passport

Job Description

TOPS Telecommunications Inc. (TOPS Office Solutions) is currently hiring a VoIP and Network Technician in Kamloops, BC. This is a full-time Technical Assistance Centre position. You will be working both in office and at customer sites installing and supporting our modern UCaaS VoIP platforms, existing legacy phone systems, network equipment, and communications wiring. You will work with a highly collaborative team and build customer relationships by providing excellent service.

Responsibilities

Install and service VoIP Unified Communications platforms.
Program VoIP phones, softphones, ring groups, and IVR systems.
Provide training on VoIP platforms to end users.
Install and service firewalls, routers, switches, Wi-Fi access points, and PtP bridges.
Service legacy PBX platforms such as Mitel, Toshiba, Nortel, and Panasonic.
Document all service activities, change logs, and customer interactions in our internal ticketing system.
Collaborate on large projects with other team members.
Participate in after-hours service work and on-call rotation.

Requirements

Knowledge of SIP and TDM voice technologies and protocols.
Fundamental understanding of network protocols and the OSI model.
Knowledge of computer hardware, servers, and virtualization.
Experience configuring and troubleshooting routers, switches, and Wi-Fi access points.
Understanding of Layer 1 materials, technologies, protocols.
Willing to work in noisy environments, climb ladders, and go in crawl spaces.
Reliable transportation, valid drivers license, criminal record check.
Be a hard worker, excellent communicator, and lifelong learner.

Value Adds

Direct experience with VoIP and/or legacy PBX platforms.
Valid Cisco networking certifications.
Experience with Linux operating systems.
Familiarity with Cloud services including Amazon AWS, VMware, or Google Cloud.
Programming experience with Python, Go, C++, or other programming languages.

If this sounds like you, we would like to hear from you. Please send your resume to [email protected].

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VOIP & Network Infrastructure Technician

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Job Title: VoIP / Network Technician

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