At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIES
- Provide an exceptional hospitality-focused informational and sales interaction with guests visiting Pyramid Lake
- Be current and up to date on all Pursuit attractions, products and promotions along with our other services/experiences provided on site
- Provide information and answer questions about general knowledge of the Jasper area
- Coordinate guest equipment rentals, i.e. canoes, kayaks, paddle boats, motor boats, and bikes.
- Cleary communicate safe boating and equipment policies via a guest ‘Safety Talk’.
- Ensure that rental boat agreements and releases are thoroughly understood, completed correctly, properly filed and adhered to
- Ensure all safety equipment is included in every boat rental (i.e. bailer, rope and paddle).
- Monitor guest activities on Pyramid Lake to ensure safety compliance.
- Maintain proper inventory of all boats, bikes and safety equipment throughout the day.
- Keep all rentals (i.e. life vests, oars and paddles) clean and in good working condition.
- Report any damages or wear and tear of boats and bikes to the Maintenance Team.
- Maintain a high level of cleanliness of the boat house, beach, lawn and dock.
- Assist in retrieving capsized boats and support Parks Canada with recovery efforts if requested.
- This position acts as a ‘floater’ providing additional support and assistance to:
- The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guest complaints.
- Housekeeping: occasional cleaning, delivery of room drops, and baggage handling.
- Maintenance: watering plants, lawn mowing, weeds removal and cleaning public areas, hot tubs, and washrooms.
Other duties as assigned by the Hotel Manager.
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REQUIRED SKILLS & QUALIFICATIONS
- Pleasure Craft Operator Card is a requirement, boating experience is preferred. (Pursuit will cover Pleasure Craft training costs).
- Excellent Customer Service skills with a solid understanding of guest service principles.
- Physically fit and able to lift and carry up to 75 lbs. (i.e. boats, kayaks and canoes).
- Motivated to work independently and as a member of a team.
- Able to effectively multitask; must be organized and detail-oriented.
- Ability to adapt and accept direction in a dynamic environment with changing demands.
- First Aid certificate and lifeguard certificate is an asset
- Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepare for all season weather (snow, rain, wind, hail, sun)
- Must meet the organization grooming and appearance standards
The starting wage for this role is $18.50/hour.
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
