12 meilleures offres (head server, hamilton, on) (à pourvoir)

Server - Iron Cow Public House - TD Coliseum x Matty Matheson
Iron Cow Public House —Hamilton, ON
- 17,60 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Compétences informatiques
- Assainissement
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Beertown Public House —Oakville, ON
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Server - Iron Cow Public House - TD Coliseum x Matty Matheson

Iron Cow Public House
Hamilton, ON

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Détails du poste

Temps plein

Compétences

Utilisation d'un ordinateur
Service à la clientèle
Compétences informatiques
Certificat de manipulateur d'aliments
Assainissement
Politiques de santé et sécurité au travail
Orientation axée sur le service à la clientèle
Sens de l'organisation
Compétences en informatique
Service aux visiteurs
Systèmes de point de vente
Sécurité alimentaire
Restauration
Compétences en communication
Interaction avec les clients
Certificat Smart Serve

Description complète du poste

Job Title: Server

Location: The Iron Cow

101 York Blvd. Hamilton, ON.

Reports to:

General Managers, Director of Hospitality

Position Summary:

The Server assists in daily restaurant operations and supports the General Managers and Director of Hospitality in their pursuit and delivery of excellent guest experience. The Servers are an integral contributor to the overall success of the restaurant and must champion our philosophy, and mission.

The ideal candidate will have an immense understanding of attention to detail. They will always be willing to go above and beyond in order to create the perfect experience for their guests. They will embody a sense of pride, heartfelt hospitality and grace while in the dining room.

Equity Commitment:

Our House Hospitality Company (OHHC) takes its responsibility as an employer and is committed to equal opportunity. We are committed to the principle of equal employment opportunity for all and to providing employees with a work environment free of discrimination and harassment. OHHC is committed to upholding the highest of standards in relation to internal equity, inclusion, diversity and anti-racism. We offer the opportunity to all staff members to assist in the recruitment practices used within our operation. This includes, but not limited to: sharing job opportunities, challenging recruitment standards, inclusion in group interviews and participation in unique professional development opportunities. We will take steps necessary to ensure that our vision and values are upheld internally. We understand that Diversity and Inclusion are not simply buzzwords and need to be understood and taken seriously within the business. We strive to be inclusive in all hiring practices, training and development provisions. We understand that true inclusion removes all barriers, discrimination and intolerance. When applied properly in the workplace, it is natural for everyone to feel included and supported.

Responsibilities (include but are not limited to the following)

Service Operations

Maintain an in-depth knowledge of food and beverage on offer to ensure a high standard of service for guests
Ability to deal with high pressure environments while maintaining a standard set by management and yourself
Maintain athletic composure throughout service by organizing yourself and your station for success each service
Set goals to achieve success short term and long term
Check identification of guests to ensure legal drinking age laws (AGCO) are being complied with
Serve guests one-on-one or in groups in a friendly, professional and knowledgeable manner
Maintain daily cleanliness and sanitation of your service areas, equipment and your appearance
Uphold health and safety protocols in accordance with internal policies, as well as recommended personal hygiene practices outlined by the Ontario health ministry, Health Canada and WHO
Strong and effective communication with fellow members of The Iron Cow team, Head Chef and General Managers

Required Experience

Professional and personable; exceptional guest relations skills
2+ years of experience in high-volume restaurant or retail roles
Knowledge of safety, sanitation and food handling procedures
Strong attention-to-detail and organizational skills
Smart Serve certificate is required

Required Skills

Management of space and time is essential
Exceptional interpersonal skills
Ability and desire to work with mentors
Ability to conduct one’s self calmly and effectively under pressure
Solutions and detail-oriented individual with a high degree of professionalism
Fast-paced independent worker who enjoys a fast-paced environment and varied responsibilities
High energy, personable and team-oriented collaborator
Seeks new demanding challenges
Passionate about food, restaurants and customer service
Computer literacy and comfortable operating PCs and POS systems

Work Environment

OHHC strives to provide a safe space and working environment
The work environment can be loud and busy
There are many kitchen hazards such as hot surfaces, liquids, sharp knives and slippery floors
This position regularly requires long hours and weekend work Physical Demands
The employee is required to stand for extended periods of time (12 hours) as well as walk, bend, stoop, climb, balance, kneel and crawl
The position requires working feel with fingers and visually inspect, including close and distance vision
This position requires the ability to use your arms, hands and manipulate fingers to reach, stir, measure, pour, cut, chop, dice, decorate, etc.
Lifting and/or moving up to 20 lbs. regularly; occasionally lifting and/or moving

up to 50 lbs.

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