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Academic Program Advisor - Dept. of Mathematics and Statistics

McMaster University
Hamilton, ON

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Détails du poste

Temps partiel | Temps plein
Il y a 6 heures

Avantages

Bourses d'Études

Compétences

Microsoft Excel
Microsoft Outlook
Mathématiques
Bases de données
Baccalauréat
SharePoint
Diplôme d'études collégiales (hors Québec)
Compétences en communication
Gestion du temps

Description complète du poste

Job ID

76955

Job Title

Academic Program Advisor - Dept. of Mathematics and Statistics

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/06/25

Job Type

Continuing

Close Date

2026/07/08

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Mathematics and Statistics

Full/Part Time

Full-Time

Salary Grade/Band

Grade 6

Salary Range

$26.99 - $38.03 (hourly)

Job Code

JD0597

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

Hours per Week

Posting Details

Schedule

Hours of work are 7 hours per day, 8:30 a.m. - 4:30 p.m., Monday to Friday, including a 60-minute unpaid meal period. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Education Level

3 year Community College diploma in Office Administration or related field.

Career Level

Requires 3 years of relevant experience.

Job Description #

JD0597

Anticipated Fill Date

August 24, 2026

Job Description

Unit/Project Description:
The Department of Mathematics and Statistics is a large department in the Faculty of Science, we are seeking an Academic Program Advisor to support our undergraduate programs. This role is the first point of contact for the department and is responsible for providing undergraduate students with accurate and concise academic information. The Academic Program Advisor also provides administrative support for the undergraduate functions of the department. The successful candidate will be expected to work as part of the department's administrative team, providing back-up and assistance to other team members as required.

Compensation & Benefits:
As a Unionized position, this role at McMaster offers robust, market-driven compensation, benefits, retirement savings plans/pensions, paid time-off, performance and service recognition, tuition assistance for employees, tuition bursary for dependents, and many other professional development and growth opportunities. To learn more about the total rewards available to the successful candidate, please access McMaster’s Total Rewards Overview for Unifor employees ( https://hr.mcmaster.ca/app/uploads/2019/11/Unifor-Local-5555-Unit-1-Total-Rewards-Overview-August-2025-protected.docx ) with a summary of the compensation, benefits, retirement income, paid time-off, and learning and development opportunities offered at McMaster. To further explore the extensive total rewards program, detailed information can be accessed through the links throughout the overview document.

Job Summary:
The Academic Program Advisor is responsible for providing academic advice at a program or department level which requires a thorough knowledge of program or department regulations as it pertains to course and program requirements. Also responsible for providing administrative support for a program or department.

Purpose and Key Functions:

Identify and analyze problems with the program and prepare recommendations for review and approval.
Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
Advise registered and prospective students of program options and requirements.
Ensure that students understand that all course and program selections adhere to established academic, prerequisite, and graduation requirements for the program.
Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
Review, evaluate, and provide recommendations on applications to ensure students are eligible to transfer into, continue in, and graduate from the program.
Investigate questions and resolve problems concerning program, curricula, and admissions.
Act as a mediator between faculty and students when dealing with various issues such as special accommodations, scheduling conflicts, and grades.
Gather and compile information required for a variety of documents and reports such as program accreditation, enrolment, and degree audits.
Write a variety of documents such as correspondence, reports, and procedure manuals.
Contribute to the development of student surveys and disseminate surveys to applicable groups.
Review applications for a variety of scholarship competitions and ensure they contain the required information and meet the defined eligibility requirements.
Notify applicants of the status of their application.
Review applications and provide comments and recommendations to the selection committee for their consideration and approval.
Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
Develop marketing and advertising brochures.
Promote the program to visitors and representatives both internal and external to the University.
Create content for the program website.
Plan and coordinate a variety of departmental events and activities.
Prepare and work in consultation with faculty and staff to coordinate the program timetable.
Update and maintain information in a variety of databases and spreadsheets.

Requirements:

3 year Community College diploma in Office Administration or related field.
Requires 3 years of relevant experience.

Assets:

Experience in an undergraduate program office, responding to inquiries about undergraduate programs and courses (general program policies and procedures, admissions, and curriculum).
Knowledge of the courses and programs offered by the Department
Demonstrated proficiency with Microsoft 365 tools (Excel, Outlook, Teams, SharePoint) and comfort learning or working within Mosaic.
Must have excellent interpersonal skills and written and oral communication skills as there will be daily interaction with faculty, students, applicants, staff, other departments, and members from the external community
Exceptional organizational and time management skills are essential as frequent interruptions will occur. Must have the ability to work under pressure to meet strict deadlines and handle heavy volumes of work during peak periods.
Excellent attention to detail and demonstrate initiative, flexibility and good problem-solving skills.

Additional Information:

The role may require occasional evening or weekend work to support recruitment events, outreach activities, or program delivery.

How To Apply

To apply for this job, please submit your application online including a cover letter and CV.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

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academic advisor emplois - hamilton, on

Academic Program Advisor - Dept. of Mathematics and Statistics

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