25 meilleures offres (front office manager, halifax, ns) (à pourvoir)

MUIR Guest Experience - Guest Experience Ambassador
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Anglais
- Hôtel
- Réception
- Assurance Dentaire
- Bourses d'Études
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Office Administrator
Convergint Technologies Ltd —Dartmouth, NS
- De 23 $ à 25 $ de l’heure
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
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MUIR Guest Experience - Guest Experience Manager
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Hôtel
- Réception
- Service aux visiteurs
- Assurance Dentaire
- Bourses d'Études
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Guest Services Manager
Four Points by Sheraton Halifax —Halifax, NS
- 60 000 $ par an
- Heures supplémentaires
- Microsoft Office
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- Ressources humaines
- Assurance Dentaire
- Assurance Vie
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Business Resource Consultant - Halifax, NS and/or Moncton, NB
Sysco Canada —Halifax, NS
- Microsoft Outlook
- Expérience dans le domaine culinaire
- Service à la clientèle
- Plan d'actionnariat des employés
- Assurance Invalidité
Front Office Manager CAN
Hampton Inn & Suites by Hilton —Dartmouth, NS
- Fins de semaine au besoin
- Anglais
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Muir - Reservations Agent (CORE)
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Bourses d'Études
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il y a 12 jours
Assistant Manager
Access Storage —Dartmouth, NS
- 18 $ de l’heure
- Fins de semaine au besoin
- Vente
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Assistant Manager
Access Storage —Bedford, NS
- 17,75 $ de l’heure
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- Vente
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MUIR Guest Services - Guest Services Attendant ( Valet)
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Bourses d'Études
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Delta Dartmouth - Night Auditor
Delta Dartmouth —Dartmouth, NS
- Temps plein
- Hôtel
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- Comptabilité
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- Programme d'Aide aux Employés
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il y a 10 jours
Assistant Guest Services Manager
Best Western Plus Chocolate Lake Hotel —Halifax, NS
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
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il y a 14 jours
Receptionist/Team Administrative Assistant
KPMG —Halifax, NS
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- Microsoft Powerpoint
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Gap —Halifax, NS
- Fins de semaine au besoin
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Administration Support Clerk
Pete's Frootique & Fine Foods —Halifax, NS
- Temps plein
- Mathématiques
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8 h
Manager, Middle Office
Citco —Halifax, NS
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Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- Anglais
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Analyst, North American Stock Loans Operations
Royal Bank of Canada —Halifax, NS
- Temps plein
- Microsoft Powerpoint
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il y a 9 jours
Barrington Guest Services - Guest Services Agent
Barrington Hotel —Halifax, NS
- Fins de semaine au besoin
- Hôtel
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- Réception
- Assurance Dentaire
- Programme d'Aide aux Employés
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Assistant Manager, Merchandising
Gap —Halifax, NS
- Fins de semaine au besoin
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- Plan d'actionnariat des employés
Lead Front Desk Staff
YMCA of Greater Halifax/Dartmouth —Halifax, NS
- De 16,50 $ à 17,75 $ de l’heure
- Temps partiel
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Department Manager In-training Front End/PCX
Atlantic Superstore —Lower Sackville, NS
- De 45 000 $ à 55 000 $ par an
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Vice President, Middle Office
Citco —Halifax, NS
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Guest Services Agent (Hourly/Co-op)
SilverBirch Hotels & Resorts —Halifax, NS
- De 17,48 $ à 18,48 $ de l’heure
- 8 Heures
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Supervisor, Middle Office Solutions Treasury
Citco —Halifax, NS
- Temps plein
- Microsoft Outlook
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- Mentorat

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office manager (halifax, ns)

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MUIR Guest Experience - Guest Experience Ambassador

Muir Hotel
Halifax, NS

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Détails du poste

Temps plein

Avantages

Assurance Dentaire
Bourses d'Études
Programme d'Aide aux Employés
Heures d'arrivée et de départ flexibles

Compétences

Expérience en hôtellerie et hébergement
Gestion des fournisseurs
Anglais
Service à la clientèle
Orientation axée sur le service à la clientèle
Réception
Service aux visiteurs
Systèmes de point de vente
Compétences en communication
Interaction avec les clients
Coordination d'équipe

Description complète du poste

MUIR Hotel : Guest Experience Ambassador
Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the Queen’s Marque district, MUIR offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the MUIR is presently seeking Guest Experience Ambassador at Front Desk.

Reporting to the Front Office Manager, with dotted line to Guest Experience Manager, the Guest Experience Ambassador is the welcoming face of Muir, and a crucial part of the primary contact team that addresses guests needs while providing an ultra-Luxury service. Objective is to know the guest and create memorable experiences. Within Halifax and Nova Scotia, they must know and support those who support the concierge function; tour companies, theatre, restaurants, travel companies etc.

Shifts: Vary in their start and end time and can change due to the needs of our guests. A mixture of days, evenings, holidays and weekend shifts.

What you will be doing as a Guest Experience Ambassador:

Prepares for guest arrival by coordinating with the CORE, Front Office, and Housekeeping departments;
Responsible for ensuring that the check-in/check-out of Muir guests is done courteously and efficiently;
Processing all payments according to established requirements and following most elevated service standards;
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests;
Provides outstanding customer service to all guests, owners, and visitors of the hotel in a friendly, proactive and efficient manner with appropriate follow-up as necessary;
Is aware of special owner VIP relationships within the local Nova Scotian community;
Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airport;
Maintains a positive and professional relationship with all vendors and merchants;
Holds and delivers correspondence to the front desk for guests prior to arrival;
Act as an ambassador to the hotel and ensure that guests are receiving an unparalleled guest experience;
Inputs and accesses guest data in computer (PMS), making reservations, check-in and check-out guests as needed and develop and update the guest history, collecting preferences;
Is aware of the status of the availability of rooms at the hotel on any given day to ensure revenue is maximized;
Listens and responds to guest inquiries with a focus on guests' needs, remaining calm and courteous;
Works with the required computer systems, such as Lightspeed, Marriott guest response & recognition system;
Is familiar with Marriott Bonvoy Guest Loyalty program;
Such other related duties and responsibilities as may be required from time to time.

Your experience and skills include:

1 to 2 years of luxury hotel or other service experience preferred;
Knowledge of Halifax area, familiarity with location, neighbourhood, and local attractions including restaurants, bars, and nightlife is a plus;
Working knowledge of office software, point-of-sale, and phone systems an asset;
Excellent verbal and written communication skills, English a must; a second applicable language an asset;
Excellent people skills and the ability to interact with all guests and owners, internal and external, effectively with tact and diplomacy while maintaining discretion;
True desire to satisfy the needs of guests in a fast-paced environment;
Ability to suggest a wide variety of suggestions for guest entertainment.

Your team and working environment:

Fast-paced Five Star Luxury Collection Hotel;
Awarded Four Stars in the prestigious Forbes Travel Guide Star Awards;
Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal;
A team of like-minded hospitality professionals that share a passion for service;
Back of house experience that puts employees first.

Employee Benefits:

Eligible for $500 signing bonus upon completion of probationary period
Evening shift premiums
Eligible for shift premiums based on hotel capacity
Access to our employee development/education reimbursement program
Company scholarship program for employees and family members
Flexible work schedule
One earned day off every two months based on attendance
50% reimbursement of monthly transit pass
Access to our gym and fitness facilities
Shoe allowance of $100 per year
Uniform dry cleaning
Comprehensive Extended, Health, and Dental benefits
Opportunity to Participate in the Employer sponsored retirement savings program
Access to Marriott employee travel benefits
Access to Employee Assistance Program
Employee centric back of house experience

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

APPLY TODAY: For more information on the opportunities at the MUIR Hotel, please visit www.muirhotel.com. Please apply online or send your resume to [email protected]. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

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Affinez votre recherche

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office manager (halifax, ns)

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