25 meilleures offres (program support, grand manan, nb) (à pourvoir)

Team Leader, Service Desk
Medavie —Nouveau-Brunswick
- De 73 465 $ à 82 648 $ par an
- Temps plein
- Télétravail
- Informatique
- Anglais
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
il y a 8 jours
Agent(e) Bilingue Service Client Fidélité
Blue Ocean Contact Centers Inc —Nouveau-Brunswick
- 19,50 $ de l’heure
- Quart de soir
- Anglais
- En présentiel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
4 h
Sales Representative
Paul Equipment & Sons (2008) —Nouveau-Brunswick
- Heures supplémentaires
- Bilingue
- Développement commercial
- Esprit d'analyse
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
Air Combat Systems Officer
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Baccalauréat
- Assurance Dentaire
- Congés payés
Aviation Systems Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Maintenance
- Contrôle de la qualité
- Assurance Dentaire
- Congés payés
Aerospace Control Operator
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d'expérience requise
- Baccalauréat
- Compétences en informatique
- Assurance Dentaire
- Congés payés
Aircraft Structures Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Maintenance
- Soudage
- Production
- Assurance Dentaire
- Congés payés
Electronic-Optronic Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps plein
- Maintenance
- Conduite de véhicule
- Assurance Dentaire
- Congés payés
Occupational Therapist
VitaCare Nurses and Caregivers —Nouveau-Brunswick
- De 42 $ à 52 $ de l’heure
- Temporaire
- Certification RCR
- Maîtrise
- Baccalauréat
Postuler rapidement
il y a 1 jour
Weapons Engineering Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps plein
- Baccalauréat
- Assurance Dentaire
- Congés payés
Marine Systems Mechanical Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Maintenance
- Pas d'expérience requise
- Anglais
- Assurance Dentaire
- Congés payés
Naval Electronic Sensor Operator
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps plein
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Meteorological Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps plein
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Associate Dentist
East Coast Dental Group —Nouveau-Brunswick
- Temps plein
- Anglais
- Soins médicaux
- En présentiel
Postuler rapidement
il y a 8 jours
Experience Attendant (Server, Reception)
Usva Spa —Saint Andrews, NB
- À partir de 18 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Service
- Service à la clientèle
- Programmes de Bien-être
- Assurance Vie
Postuler rapidement
Marine Systems Electrical Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Dental Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Signal Operator
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d'expérience requise
- Baccalauréat
- Assurance Dentaire
- Congés payés
Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Baccalauréat
- Assurance Dentaire
- Congés payés
Line Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Maintenance
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Electrical Generation Systems Technician
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Baccalauréat
- Soudage
- Assurance Dentaire
- Congés payés
Aerospace Control Officer
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Baccalauréat
- Assurance Dentaire
- Congés payés
Naval Communicator
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Baccalauréat
- Assurance Dentaire
- Congés payés
Sonar Operator
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps plein
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Infanteer
Canadian Armed Forces —Nouveau-Brunswick
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Maintenance
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : program support (grand manan, nb)

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Team Leader, Service Desk

Medavie
Nouveau-Brunswick

Postuler dès maintenant

Détails du poste

Permanent | Temps plein
Il y a 8 jours

Avantages

Assurance Dentaire
Assurance Vision

Compétences

Français
Certification ITIL
Informatique
Gestion des opérations
Gestion des incidents
Ansible
Centre d'appels
Coaching
Études postsecondaires
Git
Anglais
Gestion du rendement
Gestion du changement
Outils d'intelligence d'affaires
Assurance qualité
Baccalauréat
Amélioration continue
Gestion d'équipe
Prise de décisions
Orientation axée sur le service à la clientèle
Formation et développement
Affaires
Python
PowerShell
Centre d'assistance

Description complète du poste

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

Reporting to the Manager of Technical Services, the Team Leader, Service Desk is responsible for the leadership and continual improvement of the Medavie Service Desk. The implementation of industry standard IT operations processes, and best practices well as ITIL process and Digital and Service Management technology. Excellence in communication, relationship building, and customer service is required; along with excellent knowledge of IT operations and ITIL best practices.

Key Responsibilities

Lead and develop the Service Desk team including performance management, training, scheduling, coaching, and engagement strategies.
Manage the day-to-day functions of the Service Desk, including incident management, service request management, escalations, facilitating end-user communications, and responding to trends and problems.
Contribute to the delivery of service roadmap in alignment with overall corporate strategy.
Support the execution of corporate projects and capability building through service transition activities.
Support ongoing needs in security audits, disaster recovery, and change management.
Develop and maintain reporting demonstrating Service Desk effectiveness in achieving business outcomes and facilitating data-centric decision making.
Execute and improve on knowledge management discipline, facilitating the creation and quality assurance of technical documentation as needed.

Qualifications

Education: Post-secondary bachelor’s degree in computer science, business, or related field; or equivalent experience. Certification in ITIL is strongly preferred.

Work Experience : Five years’ experience in leading, implementing, and supporting technology solutions in a Service Desk or Contact Centre environment.

Technical: Knowledge and experience with the following technologies would be an asset:

Programming concepts and automation technologies, such as Powershell, Power Automate, Git, Ansible, and Python.
Microsoft PowerBI or equivalent business intelligence and reporting tools.
Service management technology, Cherwell Service Management or equivalent.

Language Skills: English (Spoken and Written) required. French (Spoken and Written) considered an asset

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What you will bring

People Leadership & Development
Demonstrates a genuine commitment to supporting, coaching, and developing employees. Builds strong, engaged teams by fostering an inclusive environment, providing regular feedback, supporting career growth, and creating opportunities for team members to develop and succeed.

Engaging Communication & Collaboration
Communicates openly, clearly, and effectively across a variety of audiences and situations. Shares information appropriately, encourages collaboration, builds trust, and promotes strong working relationships within the team and across the organization.

Customer Orientation
Understands the needs of customers, partners, and stakeholders and ensures services are delivered with a strong customer focus. Builds positive relationships, responds with an appropriate sense of urgency, and seeks opportunities to continuously improve the customer experience.

Execution & Accountability
Drives results by establishing clear priorities, monitoring progress, and removing barriers to success. Demonstrates accountability for outcomes, supports sound decision-making, and ensures commitments are delivered effectively and efficiently.

Planning, Organizing & Change Readiness
Successfully balances competing priorities in a dynamic environment. Plans work effectively, adapts to changing business needs, and helps teams navigate change with confidence while maintaining focus on operational objectives.

Organizational Awareness
Understands how their team contributes to broader departmental and organizational goals. Builds strong partnerships across Medavie and makes decisions that align with organizational priorities, values, and long-term objectives.

What’s in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

Permanent full-time position with strong career growth opportunities.
Hybrid or remote work arrangements.
Flexible work environment and work-life balance.
100% employer-paid health, dental, and vision benefits (effective Day 1).
100% employer-matched Defined Contribution Pension Plan.
Annual performance-based Incentive Bonus.
A gifted week of vacation in your first year + optional Vacation Purchase Program.
Support for professional development, training, and certifications.
Wellness programs, health resources, and fitness discounts.

#CBM2

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:

73,465 - 82,648 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: [email protected] .

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program support emplois - grand manan, nb

Team Leader, Service Desk

Agent(e) Bilingue Service Client Fidélité

Sales Representative

Air Combat Systems Officer

Aviation Systems Technician

Aerospace Control Operator

Aircraft Structures Technician

Electronic-Optronic Technician

Occupational Therapist

Weapons Engineering Technician

Marine Systems Mechanical Technician

Naval Electronic Sensor Operator

Meteorological Technician

Associate Dentist

Experience Attendant (Server, Reception)

Marine Systems Electrical Technician

Dental Technician

Signal Operator

Aerospace Telecommunications and Information Systems Technician

Line Technician

Electrical Generation Systems Technician

Aerospace Control Officer

Naval Communicator

Sonar Operator

Infanteer

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : program support (grand manan, nb)

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