Property Manager, New Brunswick
Location: Fredericton, NB
About Plaza
Plaza Retail REIT is a leading owner, developer, and manager of retail real estate across Eastern Canada. We are committed to delivering exceptional service to our tenants, partners, and communities through active property management, strong relationships, and operational excellence.
What You'll Do
Reporting to the Vice President, Operations (Atlantic), you will manage the day-to-day operations, financial performance, tenant experience, and physical condition of a portfolio of commercial retail properties throughout New Brunswick. In this role, you will:
· Act as the primary relationship lead for tenants, contractors, service providers, and Plaza’s internal departments
· Deliver excellent tenant service through clear communication, timely follow-up, and practical issue resolution
· Conduct regular property inspections and ensure sites are safe, clean, well maintained, and aligned with Plaza standards
· Develop, coordinate, and monitor preventative maintenance programs, repairs, and service schedules
· Plan and manage capital repairs, property improvements, and operational projects from scope through completion
· Prepare, monitor, and manage annual operating budgets, capital plans, expense controls, and variance reporting
· Review property performance, occupancy, accounts receivable, operating costs, and other key reporting metrics
· Interpret lease requirements and coordinate operational compliance with tenant and landlord obligations
· Oversee site staff, third-party contractors, vendor agreements, work orders, invoice approvals, and service quality
· Support emergency response situations and coordinate after-hours service providers when required
· Contribute ideas, process improvements, and hands-on support for special projects and portfolio initiatives
What We're Looking For
You may be a strong fit for this role if you bring a mix of property operations experience, sound judgement, relationship-building skills, and a willingness to be visible in the field. We are looking for someone with:
· Experience in commercial property management, facilities management, retail operations, project management, building operations, or a related field
· Strong working knowledge of property operations, budgeting, financial reporting, capital planning, maintenance, and vendor oversight
· A practical, solutions-focused approach to solving problems and prioritizing work across multiple properties
· Excellent communication and interpersonal skills, with a professional, customer-focused approach to tenant and stakeholder relationships
· The confidence to make sound decisions, follow through on commitments, and escalate issues appropriately
· Experience coordinating contractors, reviewing service quality, and managing service agreements or vendor relationships
· Strong organizational skills, attention to detail, and comfort balancing office-based planning with regular site visits
· Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word
· Experience with property management software systems considered an asset
· Bilingualism in English and French considered an asset
Additional Requirements
· Valid driver’s licence and access to a reliable vehicle are required
· Regular travel to Plaza properties throughout New Brunswick is required
· Availability to participate in a 24/7 emergency response program and respond to property-related emergencies outside regular business hours when required
If you do not meet every qualification but have strong operations, facilities, construction, retail, hospitality, customer service, or project coordination experience, we still encourage you to apply. The right mindset, judgement, follow-through, and relationship skills matter in this role.
Why Join Plaza?
At Plaza, we believe our people are our greatest strength. We offer:
- A people-focused, stimulating, and supportive work environment
- A flexible hybrid work arrangement with up to two remote workdays per week
- The opportunity to work alongside passionate and collaborative colleagues
- A varied role with exposure to multiple aspects of commercial property operations
- A high degree of autonomy and responsibility
- Employee referral program
- Annual bonus program, including the opportunity to receive a portion of bonus compensation in long-term equity-based awards
- Professional development opportunities
- Competitive benefits, including a group insurance plan and employee assistance program
- "REIT-laxation" days, providing additional paid time off throughout the year to rest, recharge, and support work-life balance
- A paid day off to celebrate your birthday
- Generous vacation entitlement starting at three weeks annually
- Paid sick leave and bereavement leave
Apply Today
If you are a confident communicator, organized operator, and hands-on problem solver who enjoys building relationships and seeing the results of your work in the community, we would love to hear from you.
Plaza Retail REIT is committed to fostering an inclusive and accessible workplace. We encourage applications from qualified individuals of all backgrounds, experiences, and abilities.
Pay: $65,000.00-$75,000.00 per year
Work Location: Hybrid remote in Fredericton, NB
