25 meilleures offres (department supervisor, etobicoke, on) (à pourvoir)

Supervisor - LTL/FTL Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 60 000 $ à 85 000 $ par an
- Heures supplémentaires
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
- Congés payés
Postuler rapidement
Service Department Supervisor
ACTIVE MECHANICAL —Mississauga, ON
- De 100 000 $ à 135 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Area Supervisor
Toronto Transit Commission —Toronto, ON
- De 100 110,40 $ à 125 153,60 $ par an
- Fins de semaine au besoin
- Diplôme d'études secondaires
- Esprit d'analyse
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
il y a 1 jour
Workcar Operator Trainee
Toronto Transit Commission —Toronto, ON
- De 30,26 $ à 42,28 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
il y a 5 jours
Supervisor, AP
AVI-SPL —Markham, ON
- Temps plein
- Microsoft Excel
- Expérience en gestion
- Systèmes PGI
- Assurance Dentaire
- Congés payés
Manager, Regional Operations
AVI-SPL —Markham, ON
- Temps plein
- PMP
- Service à la clientèle
- Gestion de projet
- Assurance Dentaire
- Assurance Vision
Shift Supervisor
Allied Technical Solutions —Scarborough, ON
- De 28 $ à 33 $ de l’heure
- Fins de semaine au besoin
- Chariot élévateur
- Certificat de premiers soins de base
- En présentiel
- Assurance Dentaire
- Congés payés
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Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Indemnité de déménagement
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il y a 8 jours
Department Manager, Grocery - Northern Canada
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
CMM Programmer & Operator
Dishon Limited —Vaughan, ON
- De 28 $ à 32 $ de l’heure
- Temps plein
- Ingénierie
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
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Department Manager, Food Services - Northern Canada
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
B2B Sales Supervisor - AI Platform
TP Canada —Toronto, ON
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Salesforce
- Assurance Dentaire
- Bourses d'Études
il y a 10 jours
Department Manager, Convenience - Northern Canada
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Indemnité de déménagement
Site Security Lead - Operational Excellence (Former Federal, Provincial, Municipal Police Officer or Military Experience Required)
Securitas Security Services —Toronto, ON
- 91 520 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Indemnité de déménagement
Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
Postuler rapidement
Department Manager, Produce - Northern Canada
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
Industrial Millwright 433A
Triple M Metal —Hamilton, ON
- 44,50 $ de l’heure
- Temps plein
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Operations Supervisor, Nursing and Rehab
RNS Health Care Services Inc. —Aurora, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Indemnité kilométrique
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Experienced ICI Estimator
InterAll LTD —King City, ON
- De 40 066,21 $ à 80 000,00 $ par an
- Temporaire
- Menuiserie
- Microsoft Excel
- Anglais
Postuler rapidement
il y a 9 jours
Production Supervisor
Wonderbrands —Etobicoke, ON
- Fins de semaine au besoin
- Baccalauréat
- Production
- Affaires
- Assurance Dentaire
Production Supervisor
Wonderbrands —Etobicoke, ON
- Fins de semaine au besoin
- Baccalauréat
- Production
- Affaires
- Assurance Dentaire
Production Supervisor
Wonderbrands —Etobicoke, ON
- Fins de semaine au besoin
- Baccalauréat
- Production
- Affaires
- Assurance Dentaire
Final Inspection Supervisor
TTM Technologies —Toronto, ON
- De 68 044 $ à 113 407 $ par an
- Temps plein
- Diplôme d'études secondaires
- Expérience en supervision
- Compétences en informatique
- Régimes de participation aux bénéfices
- Assurance Invalidité
Operations Manager - administrative services (Health & Safety Manager)
STRABAG Inc. —York, ON
- 55,64 $ de l’heure
- Temps plein
- Anglais
- Microsoft Office
- Bases de données
- Assurance Dentaire
- Congés payés
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : department supervisor (etobicoke, on)

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Supervisor - LTL/FTL Customer Service

GALAXY FREIGHTLINE INC.
Mississauga, ON

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Stationnement sur place

Compétences

Service à la clientèle
Logistique
Anglais
Diplôme d'études secondaires
Expérience en supervision
Leadership
Compétences en communication

Description complète du poste

Supervisor - Customer Service Representative

Reports to :- Operations Manager

Job Summary

The Customer Service Representative Supervisor/Manager will primarily be

responsible of ensuring smooth and efficient service to customers and supporting the

customer base by resolving questions, concerns, and technical issues, as well as

handling customer inquiries and complaints which are escalating from other

departments. This position will be accountable to manage a CSR team to ensure that

customers are satisfied with the issue resolution as well as the resolution process itself.

Team Supervisor will also be responsible of ensuring the CSR/Dispatch plan is carried

out as intended and any variances are reported to the Operations Manager as soon as

possible on a timely basis. The Customer Service Representative must possess a high

school diploma, graduation, or equivalent, and three years of Supervising/Managerial

experience in LTL/FTL Logistics Customer Service. Must have excellent

communication skills.

Competency

 Client/Customer Focus

 Communication

 Cultural Sensitivity

 Adaptability

 Problem Solving

 Time Management

 Professionalism

Job Duties

 Support customer base by resolving questions, concerns, and technical issues,

as well as handling customer inquiries and complaints which are escalated from

other departments

 Train new CSR staff as directed by Dispatch manager

 Assisting staff with their workload if possible

 Assisting with claims.

 Accept loads and accurately enter same in fleet manager as assigned based on

criteria provided.

 Create and manage tracking and tracing reports as required by customers or

team members to ensure timely communication

 Updating EDI Events

 Ensure that customers are satisfied with the issue resolution as well as the

resolution process itself

 Analyze problems and make recommendations as to root causes and corrective

actions

 Always maintain and train team on professionalism, tact, diplomacy, and

sensitivity to portray the company in a positive manner

 Proactively attend to customer complaints in a professional manner

 Ensure the CSR team address and resolve customer inquiries regarding the

status of orders and any payment, and refund errors in a timely manner

 Ensure the CSR team respond to customer service calls in a courteous and

professional manner

 Develop and build relationships with new accounts and develop additional

contacts within existing accounts

Job Requirements

 High school diploma, GED, or equivalent

 Three years of experience in managing LTL/FTL customer service.

 Ability to deal with people sensitively, tactfully, diplomatically, and professionally

at all times

 Ability to effectively communicate both verbally and in writing

 Ability to prioritize and manage conflicting demands

 Demonstrated leadership skills

 High flexibility with strong interpersonal skills that allow one to work effectively

in a diverse environment

 Ability to work individually as well as part of a team

 Ability to adapt to new technology

Working Conditions

 Occasional overtime

 Fast Paced

Job Type: Full-time

Pay: $60,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Experience:

LTL/FTL related: 3 years (required)

Language:

Fluent English - Great Communication Skills (required)

Work Location: In person

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Affinez votre recherche

department supervisor emplois - etobicoke, on

Supervisor - LTL/FTL Customer Service

Service Department Supervisor

Area Supervisor

Workcar Operator Trainee

Supervisor, AP

Manager, Regional Operations

Shift Supervisor

Department Manager, Food Services- Northern Canada 16175321

Department Manager, Grocery - Northern Canada

CMM Programmer & Operator

Department Manager, Food Services - Northern Canada

B2B Sales Supervisor - AI Platform

Department Manager, Convenience - Northern Canada

Site Security Lead - Operational Excellence (Former Federal, Provincial, Municipal Police Officer or Military Experience Required)

Department Manager, General Merchandise - Northern Canada

Department Manager, Grocery - Northern Ontario 15887540

Department Manager, Produce - Northern Canada

Industrial Millwright 433A

Operations Supervisor, Nursing and Rehab

Experienced ICI Estimator

Production Supervisor

Production Supervisor

Production Supervisor

Final Inspection Supervisor

Operations Manager - administrative services (Health & Safety Manager)

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : department supervisor (etobicoke, on)

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