4 meilleures offres (inbound call center representative, edmonton, ab) (à pourvoir)

Client Services Representative
Smart Start Canada ULC —Sherwood Park, AB
- 17,50 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Logiciels de GRC/CRM
Postuler rapidement
il y a 4 jours
Customer Service Representative I
General Bank of Canada —Edmonton, AB
- De 39 206,25 $ à 53 043,75 $ par an
- Temporaire
- Microsoft Word
- Microsoft Outlook
- Finance
- Assurance Dentaire
- Congés payés
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Customer Service Representative
W.W. Grainger —Edmonton, AB
- À partir de 22,50 $ de l’heure
- 8 Heures
- Travail hybride
- Oracle
- Vente
- Salesforce
- Jours fériés payés
- Assurance Dentaire
Customer Service Agent
Reimagined Parking —Edmonton, AB
- De 19 $ à 21 $ de l’heure
- Fins de semaine au besoin
- Compétences rédactionnelles
- Diplôme d'études secondaires
- Conduite de véhicule
- Assurance Invalidité
- Assurance Dentaire
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il y a 4 jours

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Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
19,75 $ de l’heure
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FRENCH Bilingual Inbound Call Centre Representative
Zedd Customer Solutions —Scarborough, ON
Working in a call center setting, you will be responsible for handling inbound calls in both French and English, engaging with existing customers to address…
18,60 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : inbound call center representative (edmonton, ab)

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Client Services Representative

Smart Start Canada ULC
Sherwood Park, AB

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Détails du poste

Temps plein
Il y a 4 jours

Compétences

Microsoft Powerpoint
Microsoft Word
Logiciels de GRC/CRM
Français
Utilisation d'un ordinateur
Planification des rendez-vous clients
Compétences informatiques
Anglais
Diplôme d'études secondaires
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Soutien à la clientèle
Planification des rendez-vous
Compétences en communication
Interaction avec les clients

Description complète du poste

Department: Care Center Client Services

Reports To: Client Services Supervisor

Language Requirement: Bilingual position requiring professional fluency in both English and French (spoken and written) to support clients across Canada.

Compensation: $17.50 per hour

Schedule: Shift schedules will be discussed during the interview process

Time Type: Permanent, Full-time

This is a 100% in-office, temporary, full-time position located at 50–2899 Broadmoor Blvd., Sherwood Park, Alberta.

Remote or hybrid work arrangements are not available for this role.

Position Summary

As a Client Services Representative, you’ll be the first point of contact with our customers, providing friendly, knowledgeable assistance and ensuring they feel supported every step of the way. This role is ideal for someone who enjoys problem-solving and communicating with people. What matters most is your curiosity, attention to detail, and genuine desire to help others.

What You’ll Do

Respond to inbound calls and assist clients with program inquiries
Provide accurate and friendly assistance while documenting all customer interactions
Schedule appointments, set up accounts, and update client information in the CRM system
Collaborate with teammates and managers to ensure one-call resolution whenever possible
Contribute to a supportive, team-oriented environment focused on growth and learning
Adhere to company policies, confidentiality standards, and Canadian privacy requirements
Support Care Center operations across multiple queues or projects as needed.

Qualifications

Excellent verbal and written communication skills in both English and French
Basic computer literacy and willingness to learn
Ability to actively listen, multitask, and problem-solve in a fast-paced environment
High level of professionalism, empathy, and commitment to first-call resolution
Dependable with exemplary attendance and punctuality
Strong computer proficiency, including Microsoft 365 (Word, Excel, PowerPoint)
High school diploma or equivalent
Ability to successfully pass a criminal background check, as required for the role

Physical Requirements

Prolonged periods of sitting at a desk, working on a computer and use of a telephone.

We thank all applicants for their interest; however, only those selected for interview will be contacted.

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inbound call center representative emplois - edmonton, ab

Client Services Representative

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Customer Service Representative

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