2 meilleures offres (helpdesk coordinator, edmonton, ab) (à pourvoir)

Service Appointment Coordinator/Reception
Ming Shine Co. —Edmonton, AB
- De 18 $ à 22 $ de l’heure
- Temps plein
- Google Suite
- Expérience administrative
- Diplôme d'études secondaires
Postuler rapidement
il y a 8 jours
Administrative & Program Coordinator(Senior Centre)
Strathcona Place Society —Edmonton, AB
- De 20 $ à 22 $ de l’heure
- Temps partiel
- Google Suite
- Expérience administrative
- Diplôme d'études secondaires
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Service Appointment Coordinator/Reception

Ming Shine Co.
Edmonton, AB

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Détails du poste

Temps plein
Il y a 8 jours

Compétences

Traitement de bureau
Google Suite
Planification des rendez-vous clients
Accueil des clients
Gestion des demandes des clients
Expérience en soutien administratif
Classement
Expérience en opérations administratives et commerciales
Traitement des plaintes
Expérience administrative
Diplôme d'études secondaires
Service à la clientèle
Gestion de la relation client
Orientation axée sur le service à la clientèle
Saisie de données
Sens de l'organisation
Nettoyage
Standard téléphonique
Sage 50 Accounting
Dactylographie
Secrétariat
Logiciels de productivité
Planification des rendez-vous
Correction d'épreuves
Étiquette au téléphone
Compétences en communication
Interaction avec les clients
Coordination d'équipe
Permis de conduire
Gestion du temps

Description complète du poste

Join Our Team!

Ming Shine Auto Detailing is seeking a friendly, organized, and customer-focused Appointment Coordinator/Receptionist to be the face of our business. This is a dynamic role that combines front-office administration with occasional hands-on support in our detailing facility. If you enjoy working with people, staying organized, and being part of a fast-paced team environment, we'd love to hear from you.

Key Responsibilities Administrative & Reception Duties

Greet customers in person, by phone, and via email in a professional and friendly manner.
Schedule and manage vehicle detailing appointments.
Confirm appointments and follow up with customers regarding services.
Prepare estimates, invoices, and process customer payments.
Maintain customer records and update scheduling software.
Respond to customer inquiries and provide information about detailing services.
Coordinate daily workflow between customers and shop staff.
Assist with general office administration and filing.

Customer Service

Deliver exceptional customer service before, during, and after appointments.
Address customer concerns professionally and escalate issues when necessary.
Build positive relationships with customers to encourage repeat business and referrals.

Shop Support (Training Provided)

Assist technicians with vehicle preparation and movement when required.
Help maintain a clean and organized reception and shop area.
Support basic shop operations during busy periods.
Learn detailing processes to better assist customers and coordinate services.
Other duties as assigned.

Qualifications

Previous experience in reception, appointment scheduling, customer service, or a similar role is preferred.
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Comfortable using computers, email, and scheduling software.
Ability to multitask in a fast-paced environment.
Positive attitude and willingness to learn.
Valid driver's license preferred.
Ability to perform light physical tasks and spend occasional time working in the shop environment.

What We Offer

Competitive compensation.
Comprehensive training provided.
Opportunities for growth and advancement.
Supportive and team-oriented work environment.
Employee discounts on detailing services.

Ideal Candidate

We're looking for someone who enjoys interacting with customers, takes pride in keeping things organized, and isn't afraid to roll up their sleeves and help wherever needed. The successful candidate will be a key part of both the customer experience and the daily operations of our shop.

Requirements

Proven clerical or administrative experience
Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
Experience with Sage 50 would be considered an asset
Excellent organizational skills with attention to detail and accuracy in typing and proofreading
Exceptional customer service skills with professional phone etiquette
Ability to handle multiple priorities efficiently in a fast-paced environment
Familiarity with front desk operations and multi-line phone systems
Strong organizational skills with the ability to manage filing systems effectively
High school diploma or equivalent; additional office administration training is preferred

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Work Location: In person

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helpdesk coordinator emplois - edmonton, ab

Service Appointment Coordinator/Reception

Administrative & Program Coordinator(Senior Centre)

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