POSITION TITLE: Program Coordinator
CLASSIFICATION: Program Coordinator 2
GRID LEVEL: 14
PROGRAM: Counselling and Victim Services – Dawson Creek
REPORTS TO: Department Manager
JOB SUMMARY:
The Program Coordinator will:
- provide coordination and administrative support for the day-to-day activities of the Counselling and Victim Services department in Dawson Creek;
- support department staff with timesheets, data collection, resources, training and program administration;
- act as a first point of contact for staff questions and case consultation, and provide coverage support during the Department Manager's absences; and
- participate in program development, policies and procedures, and program evaluation.
QUALIFICATIONS:
The Program Coordinator will have:
- a diploma in a related human/social service or Administration field;
- two years recent, related experience, including one year of supervision or administration experience; or
- an equivalent combination of education, training and experience.
PERSONAL ATTRIBUTES:
The Program Coordinator must demonstrate:
- a high degree and awareness of ethical and professional conduct;
- a capacity for empathetic listening and support skills;
- organizational and motivational skills;
- a willingness to work flexible hours;
- a non-judgmental attitude;
- cultural awareness;
- good boundaries and self-care practices;
- a strong understanding of and a commitment to a feminist informed practice and a person-centered, practical approach; and
- an understanding of trauma-informed practice and the impacts of violence and abuse.
SKILLS & KNOWLEDGE:
The Program Coordinator will require:
- excellent written and verbal communication skills;
- excellent organizational and time management skills;
- strong attention to detail and accuracy;
- tact, diplomacy and discretion in handling confidential information;
- excellent interpersonal skills;
- good problem-solving skills;
- the ability to work independently and/or as part of a team;
- the ability to work with individuals of diverse ages, cultures and personal situations;
- a working knowledge of Excel, Word, Outlook and email programs, and the ability to learn and support ShareVision and Comvida;
- a valid driver's license; and
- achievement and maintenance of: Crisis Response Training; First Aid Certificate; and Suicide Prevention and Intervention Training.
RESPONSIBILITIES:
The Program Coordinator will:
Data Collection
- Coordinate department data collection, including sending email reminders to staff, ensuring data is completed and submitted, and inputting data into the online portal.
- Input and format year-end data reports for all department programming.
Resource Ordering and Reconciliation
- Meet with staff to identify resource needs and gaps; research options and present recommendations to Management for direction and approval.
- Complete resource ordering and reconciliation for the department across all communities (Dawson Creek, Tumbler Ridge and Chetwynd).
- Maintain and organize department resources within Dawson Creek (e.g., kindness bags, client handouts, Christmas hampers, journals).
Training Support
- Identify staff training needs and gaps; research identified or requested training and present to Management for approval.
- Assist staff with booking travel, reviewing related policies and forms, and ensuring documentation is submitted and travel is booked correctly.
- Provide first-line support for staff questions related to ShareVision, Comvida, Outlook and other systems, working directly with administrative staff as needed.
Staff Support
- Provide coverage support during the Department Manager's absences (e.g., sick leave, vacation).
- Prepare staff meeting agenda items, take minutes and share information with staff; chair staff meetings in Management's absence.
- Act as a first point of contact for case consultation.
- Support staff in the planning and execution of community awareness activities.
Administrative Support
- Assist the Department Manager with administrative tasks and staff meetings.
- Review and verify timesheets entered into Comvida by Dawson Creek team members, confirming accuracy and completeness prior to payroll deadlines.
- Aid in the preparation of year-end reports.
- Develop and maintain program handbooks.
- Set up and prepare for community meetings.
- Any other related duties as assigned by the Department Manager.
HOURS OF WORK: 24–28 hours per week, flexible to the program
RATE OF PAY: $35.82, As per the Collective Agreement
CLOSING DATE: July 3, 2026
SUBMIT RESUMES TO:
Human Resource Coordinator
P.O. Box 713 (10110 – 13th Street)
DAWSON CREEK, BC, V1G 4H7
Fax: (250) 782-4167; E-mail: [email protected]
- Please include competition #2110 with your resume
- Only short-listed applicants will be contacted
- This position requires union membership
- This position is open to female applicants only.
Pay: $35.82 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Paid time off
- Vision care
Work Location: In person
