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General Manager, Dauphin Ford

Dauphin Ford
Dauphin, MB

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Détails du poste

Temps plein

Avantages

Régimes de participation aux bénéfices

Compétences

Vente
Service à la clientèle
Études postsecondaires
Esprit d'analyse
Affaires
Compétences en communication
Expérience en concession

Description complète du poste

General Manager – Dauphin Ford (Murray Automotive Group)

Location: Dauphin, MB
Position Type: Full-Time, On-Site

Dauphin Ford, a thriving rural Ford dealership and proud member of the Murray Automotive Group, is seeking an experienced and dynamic General Manager to lead our team into the next chapter of growth. Operating from our newly updated facility with a dedicated and skilled team, this role offers a unique opportunity to shape the future of a respected community dealership while enjoying a comprehensive compensation package that includes competitive salary, profit sharing, and pension benefits.

About the Role

The General Manager (GM) is a key leadership position responsible for the overall performance of our dealership across all departments: sales, service, collision, parts, and finance. This hands-on role demands a strategic mindset, strong business acumen, and a passion for leading people. You will be tasked with driving profitability, enhancing customer satisfaction, and spearheading growth in a close-knit market where family values, integrity, and transparency form the foundation of our success.

Key Responsibilities

Leadership & Operations

Oversee all dealership departments to ensure operational excellence, efficiency, and alignment with business goals.
Develop and implement strategic plans to drive growth, profitability, and long-term success.
Lead, mentor, and motivate department managers, setting clear performance expectations and conducting regular reviews.
Lead by example through hands-on involvement, supporting teams as needed to achieve departmental targets.
Conduct semi-annual employee performance reviews and foster a culture of continuous feedback.

Sales & Customer Experience

Establish and maintain exceptional customer service standards, ensuring prompt resolution of any concerns.
Analyze market trends, customer data, and sales performance to identify opportunities for growth and improvement.

Human Resources & Culture

Cultivate a positive, collaborative work environment built on teamwork, open communication, and employee engagement.
Partner with leadership to recruit, hire, and onboard talented, motivated team members.
Implement training and development programs that support continuous professional growth.
Ensure compliance with all relevant employment legislation and dealership policies.

Business & Community Development

Build and maintain strong relationships with manufacturers, suppliers, and key community stakeholders.
Represent Dauphin Ford at local events and initiatives to enhance brand visibility and community reputation.

Facility Oversight

Ensure the dealership maintains a clean, safe, and welcoming environment through proactive facility management.

What You Bring

5–7 years of progressive automotive dealership management experience with a proven track record of success.
Comprehensive understanding of dealership operations across sales, finance, service, parts, and collision.
Strong leadership capabilities, excellent communication skills, and the ability to inspire teams.
Financial acumen and analytical ability to drive profitability and operational efficiency.
Proficiency with dealership management systems and related software.
Adaptability and the ability to thrive in a fast-paced, dynamic environment.
Availability to support operations as needed, including occasional weekends and emergency situations.
Post-secondary education in Business Administration, Management, or a related field is preferred.

Why Join Dauphin Ford?

Lead a profitable and well-established dealership with significant potential for growth.
Join a family-owned business that values integrity, community, and long-term relationships.
Build a meaningful legacy in a tight-knit rural community that trusts and supports Dauphin Ford.
Receive direct mentorship and support from our Dealer Principal and senior leadership.
Work alongside a talented, experienced team in a newly renovated, modern facility.
Enjoy a competitive compensation package, including salary, profit sharing, and pension plan.
Explore further advancement opportunities within the broader Murray Automotive Group.

If you are a results-driven leader with a passion for the automotive industry and a commitment to community-focused excellence, we invite you to apply and help us drive Dauphin Ford forward.

Apply today with your resume and cover letter to our internal hiring portal found at www.dauphinford.ca/careers
Dauphin Ford is an equal opportunity employer.

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