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Tactical Shift Supervisor

Position Details:

Position: Tactical Shift Supervisor

Site: Dartmouth General

Hours: 4 on, 4 off rotation, 12 hour shifts

Pay Rate: $24.50

Shift Supervisors are responsible for:

Directing employees to perform to the standards of Paladin's policies and procedures
Ensuring employees have and retain knowledge of the site operations
Ensuring their team is made aware of and understand any Paladin issued memo/announcement
Ensuring contractual obligations are met - such as no time loss on site. Addressing lateness, absences, and covering shifts as needed
Responding to all emergencies; taking command of the situation
Ensuring the health and safety of staff as it pertains to training on Paladin's Occupational Health and Safety Policies and Procedures and reporting any incidents that occur during their shift
Dealing with disciplinary issues that arise on site, including completion of meetings and paperwork.

Tactical Officers:

Monitor the Emergency Department (ED), managing any aggressive behavior; Providing security presence and support throughout the ED
Conduct sets of rounds within the ED area
Sit with aggressive, abusive, threatening, or high risk patients
Respond to code situations
Write reports and investigate routine incidents
Display excellent customer service skill; ability to work with those under stress or in need of medical assistance
Assist in developing security plans for high risk patients
Utilize verbal de-escalation techniques to manage conflicts
Oversee and support patient watch guards within the ED
Work closely with local police and EHS
Ensure the safety of staff, patients, and visitors within the ED
Assist hospital staff with patient restraints as required or directed according to standard operating procedures
Adhere to all hospital policy and procedures and maintain compliance
Monitor site visitors and perform ID checks in accordance with site policies and procedures
Effectively communicate all suspicious activities, concerns, issues, and events to our dispatch team on behalf of the clients' assets
Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site

YOU’RE A GREAT FIT IF YOU:

This position includes enhanced physical requirement, including but not limited to:
- Be able to stand for up to 12 hours
- Be able to walk and patrolling the facility, including use of stairs
- Ability to run and quickly respond to code calls
- Be able to participate in a physical training, such as use of force and physical restraining techniques
A minimum 1-2 years of experience in security, law enforcement, or related field
Diploma in Justice studies/police foundations is an asset
Ability to obtain a provincial Security License
Standard/Intermediate First Aid & CPR - Level C (from a CSA-approved vendor)
English (oral and written) fluency is a must
Previous Supervisory experience
Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) are pre-requisites of this position. Prior training certifications may be accepted on a case-by-case basis
- Applicants lacking acceptable certifications can opt into Paladin's training program
- The UoF/MOAB training is not paid as it is a pre-requisite; however Paladin will cover the cost of the training with a 6-month commitment to the position