Premiere Vancouver Island Spa Destination hiring Spa Retail Associates
Everything at the Pacific Mist Spa is inspired by its connection to the West Coast and the Pacific Ocean. Visitors can immerse themselves in an award-winning spa experience, designed around the elemental power of the sea. Working alongside PHYTOMER, the French leader in cosmetic marine biotechnology, the Pacific Mist Spa delivers results with a variety of soothing facial and body treatments on offer. Kingfisher is renowned for its unique spa experiences and offers a signature Pacific Mist Hydropath® – a Hydrotherapy circuit – harnessing the benefits of mineral-enriched water combined with hot and cold pools and showers. The resort prides itself on its continual evolution when it comes to the offerings available to guests and is bringing an immersive blend of traditional and modern wellness therapies to the forefront with the new Healing Caves®. With six successive sensory-rich environments, the Healing Caves® offer a wide array of health benefits for a truly innovative journey.
Our Spa Retail Associates are dedicated to providing guests with exceptional customer service that reflects our high standards and stellar reputation. As an ideal candidate, you are enthusiastic, possess excellent communication skills, and demonstrate a strong work ethic and meticulous attention to detail. We seek compassionate team players who contribute to a positive and serene work environment, consistently maintaining our professional excellence and tranquility. If you are passionate about creating a welcoming and soothing atmosphere, we invite you to join our dynamic Spa Team.
Job Responsibilities include:
- Completing weekly and monthly inventory counts and entering the data into our operational system
- Using your inventory counts to stay on top of what we need to order
- Helping Assistant Manager to create a minimum and maximum number of products needed on hand at all times
- Maintain the visual merchandising of the retail floor to, and making sure sizes and colours are fully stocked
- Keeping our retail storage organized and updating any systems that need to evolve to do so
- Counting and entering received orders into our operational system
- Maintain a sales quota of x dollars per month
- Following protocols with guest check in/out
- Assisting guests with retail inquiries and clothing try-ons
- Knowledge of resort spa services and all retail products
Your Team and Working Environment:
- Award-Winning Spa Resort and Restaurants: Join a team recognized for excellence.
- Proximity to Mt. Washington: Enjoy a variety of great outdoor activities nearby
- Comprehensive Benefits: Extended health benefits and life insurance.
- Supportive and Fun Team Environment: Thrive in a collaborative and enjoyable workplace.
- Newly Renovated Spa Facility: Work in a beautiful setting with ocean views.
- Employee Discounts: Enjoy discounts on spa retail products, treatments, and food & beverages.
Guest Service Experience Required.
Previous Hospitality or Spa Experience required.
Previous Retail/Merchandising Experience required.
First Aid Certification an asset.
Must be able to work a flexible schedule including evening, weekends and holidays, according to business demand.
Compensation listed based upon hours worked, including average received retail commissions.
Join the Kingfisher Team
Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island’s eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, AQUA Bistro & Wine Bar / Ocean7 Restaurant and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves. We bring together refined hospitality, innovative wellness, and the natural beauty of the Salish Sea. Our people are at the heart of everything we do. Every guest experience is shaped by the dedication, talent, and professionalism of our team members.
At Kingfisher, you’ll find more than a workplace—you’ll discover opportunities for growth, advanced training, and mentorship within a supportive and inclusive environment. Set in the stunning Comox Valley, life here means living where others come to vacation—surrounded by ocean, mountains, and year-round activities from skiing to stand-up paddling. Working alongside colleagues from diverse international backgrounds, you’ll join a vibrant team that welcomes guests from around the world.
Recognized by Condé Nast Traveler and Travel + Leisure, Kingfisher continues to earn industry acclaim, including the Accommodation of the Year award in 2023. Our culinary program is led by Executive Chef Danai Hongwanishkul, recipient of the Culinary Excellence at the 2026 BC Hotel Association Industry Awards, and is supported by a strong kitchen team including sous-chefs David Hwang and Shaun Dietz. Our Food & Beverage experience is led by Dawn Schultz, a certified sommelier who brings elevated wine expertise to our guest experience, alongside a dynamic cocktail program created and led by Julie Ferris.
Vancouver Island and the Healing Caves were also featured by CNN Travel among the Best Places to Visit in 2025, further highlighting the appeal of the region and experiences we are proud to offer.
If you are passionate about providing an exceptional client experience and are looking for competitive pay, flexible hours, and a positive & stable work environment, we highly encourage you to apply.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Courtenay, BC V9N 9R9: reliably commute or plan to relocate before starting work (required)
Experience:
- retail: 1 year (required)
Work Location: In person
