1 meilleure offre (account coordinator, cornwall, on) (à pourvoir)

Lesson Coordinator/Sales and Rentals Associate
Long & McQuade —Cornwall, ON
- Fins de semaine au besoin
- Marchandisage
- Gestion d'équipe
- Recrutement
il y a 2 jours

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Lesson Coordinator/Sales and Rentals Associate

Long & McQuade
Cornwall, ON

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Détails du poste

Permanent | Temps plein
Il y a 2 jours

Compétences

Compétences en vente (compétences interpersonnelles)
Recommandation de produits
Marchandisage
Traitement des plaintes
Développement des relations avec la clientèle
Recrutement
Gestion d'équipe
Service à la clientèle
Orientation vers les ventes
Coordination de programmes
Orientation axée sur le service à la clientèle
Recrutement
Sens de l'organisation
Aménagement de présentoirs
Paie
Démonstration de produits
Conduite des entretiens
Gestion du personnel
Expérience en commerce de détail
Formation et développement
Consultation auprès de la clientèle
Gestion des comptes
Compétences en communication
Interaction avec les clients
Entretien des installations
Marketing

Description complète du poste

Department
All Departments

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
10 Tollgate Road E
Cornwall, ON

Job Description

You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.

Interview, select and provide orientation for suitable teachers
Coordinate teacher schedules and room schedules
Promote and market the Music Lesson Centre
Register students and enforce attendance and payment policies
Maintain accurate student and teacher attendance records
Confirm and administer teacher pays
Train and supervise lesson staff
Manage overdue or delinquent customer lesson accounts
Resolve student and parent problems and complaints
Develop and coordinate group programs and classes
Schedule and plan bi-annual student recitals
Evaluate teachers for job effectiveness and rate increases
Liaise with store staff to promote and market Long & McQuade products and services
Maintain studios and studio equipment
Regularly review Lesson Centre revenue and growth projections

Job Requirements

Minimum three years of instrumental music studies in school or through private lessons
Strong knowledge of music education
Must be able to work weekdays, weeknights and weekends
Excellent verbal and written communication skills
Excellent interpersonal skills
Proven sales and customer service skills
Basic office administration and customer account management skills
Ability to manage people

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset

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Lesson Coordinator/Sales and Rentals Associate

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