25 meilleures offres (service dispatcher, concord, on) (à pourvoir)

Dispatcher / Service Coordinator for HVAC
Temp Air Control / C.H.S Air Conditioning Limited —Alliston, ON
- De 55 000 $ à 72 800 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 3 jours
City Dispatcher
Carmen Transportation —Toronto, ON
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Saisie de données
- Sens de l'organisation
- En présentiel
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
Experienced Flatbed Trucking Sales Representative / Dispatcher
SARAI TRUCKING LIMITED —Brampton, ON
- De 60 000 $ à 120 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Sens de l'organisation
Postuler rapidement
il y a 4 jours
Service Dispatcher – North York, ON
Hobart Canada —Toronto, ON
- De 50 000 $ à 65 000 $ par an
- Heures supplémentaires
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Programme d'Aide aux Employés
- Assurance Vision
Postuler rapidement
il y a 1 jour
Dispatcher
Stage West Express Inc. —Mississauga, ON
- De 55 000 $ à 85 000 $ par an
- Temps plein
- Compétences en informatique
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
City Dispatcher
Confidential —Pickering, ON
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Régimes de participation aux bénéfices
- Assurance Invalidité
Postuler rapidement
Dispatcher / Customer Service Representative - Western Canada & Cross Border
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 40 000 $ à 70 000 $ par an
- Temps plein
- Service à la clientèle
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Dispatcher
Simard Transport —Brampton, ON
- Temps plein
- Service à la clientèle
- Baccalauréat
- Saisie de données
- Régimes de participation aux bénéfices
- Programmes de Bien-être
Postuler rapidement
Dispatcher (Afternoon Shift)
Wonderbrands —Etobicoke, ON
- 55 001 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Bilingual Senior Logistics Coordinator - 物流协调员
Advanced Skytech Canada Ltd. —Markham, ON
- De 55 000 $ à 67 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
Supervisor Logistics and Capacity
Speedy Transport Group Inc. —Brampton, ON
- De 50 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Conduite de véhicule
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Night Shift Senior Dispatcher
Autobahn Freight Lines —Brampton, ON
- De 40 468,15 $ à 60 000,00 $ par an
- Temps plein
- Microsoft Office
- Saisie de données
- Dactylographie
Postuler rapidement
Dispatcher
Autolux Ltd Rapid City Transport —Pickering, ON
- De 18 $ à 20 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Compétences en informatique
- Compétences en communication
Postuler rapidement
il y a 6 jours
Dispatch Administrator
Speedy Transport Group Inc. —Brampton, ON
- 40 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Régimes de participation aux bénéfices
- Assurance Invalidité
Postuler rapidement
il y a 10 jours
Dispatch Team Lead (Nights)
Warren Gibson Ltd —Alliston, ON
- Temps plein
- Expérience administrative
- Diplôme d'études secondaires
- Expérience en supervision
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Customer Service Representative/Dispatcher
Burrell Overhead Door Ltd. —Concord, ON
- De 36 000 $ à 45 000 $ par an
- 8 Heures
- Microsoft Excel
- Service à la clientèle
- Microsoft Office
Postuler rapidement
Plumbing Service Coordinator
Confidential —Toronto, ON
- De 60 000 $ à 80 000 $ par an
- Appeler l'employeur
- Anglais
- Plomberie
- Système CVC
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Dispatcher - Mississauga (Skymark)
Royal drugs —Mississauga, ON
- 20,19 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Réductions Tarifaires
- Assurance Dentaire
Service Coordinator /LTL DISPATCHER
Galaxy Freightline Inc —Mississauga, ON
- De 50 000 $ à 55 000 $ par an
- Embauche urgente
- Expérience administrative
- Compétences en informatique
Postuler rapidement
Truck Dispatcher - FULL TRUCK LOAD
All Routes Logistics —Milton, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Esprit d'analyse
Postuler rapidement
il y a 7 jours
Office Administrator / Dispatcher / Accounts Receivable
Tracey Refrigeration INC —Oshawa, ON
- De 20 $ à 26 $ de l’heure
- Temps plein
- Expérience administrative
- Comptabilité
- QuickBooks
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Highway Truckload Specialist
AYR Motor Express Inc. —Brampton, ON
- De 22 $ à 28 $ de l’heure
- Temps plein
- Microsoft Office
- Esprit d'analyse
- Compétences en informatique
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 3 jours
Dispatcher
Kreitmaker —East York, ON
- À partir de 21,50 $ de l’heure
- Heures supplémentaires
- Vente
- Service à la clientèle
- Mathématiques de base
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 8 jours
Flatbed Dispatcher
DM TRANSPORT —Bolton, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Outlook
- Esprit d'analyse
- Saisie de données
Postuler rapidement
il y a 9 jours
Overnight Service Dispatch/ Customer Service Representative
Precise ParkLink Inc. —North York, ON
- De 22 $ à 24 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 1 jour

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service dispatcher (concord, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Dispatcher / Service Coordinator for HVAC

Temp Air Control / C.H.S Air Conditioning Limited
Alliston, ON

Postuler rapidement

Détails du poste

Temps plein
Il y a 3 jours

Avantages

Assurance Dentaire
Congés payés
Travail à domicile
Événements d'Entreprise
Assurance Vision
Stationnement sur place

Compétences

Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Systèmes PGI
Études postsecondaires
GMAO
Expérience administrative
Système CVC
Saisie de données
Compétences en informatique
Affaires
Adobe Acrobat
Connaissances en mécanique

Description complète du poste

Service Coordinator / Dispatcher

This position is primarily based out of Temp Air Control’s Alliston office. A hybrid work arrangement, including a combination of in-office and work-from-home days, may be available depending on the candidate’s experience, training requirements, role fit, and ability to work independently.

Temp Air Control is looking for a full-time Service Coordinator / Dispatcher to support our HVAC, refrigeration, and building automation service team.

This role is central to the daily flow of our service department. The Service Coordinator / Dispatcher helps manage incoming service requests, schedules technicians, updates work orders, follows up with customers, tracks open work, and ensures the right information is captured so jobs can move from request to completion as smoothly as possible.

The ideal candidate is organized, professional, comfortable working in a fast-paced environment, and able to communicate clearly with customers, technicians, managers, vendors, and internal departments.

This position reports to the Service Manager and works closely with dispatch, field staff, accounting, payroll, sales, construction, and controls.

Key Areas of Responsibility

Service Coordination and Dispatch

Receive and coordinate incoming service requests from customers, managers, technicians, and customer portals.
Schedule and dispatch technicians for service calls, preventative maintenance, quoted repairs, project support, and follow-up work.
Assign work based on technician availability, location, skill set, urgency, and customer requirements.
Maintain the daily dispatch schedule and update it as priorities change throughout the day.
Perform daily technician check-ins and check-outs to confirm job status, next steps, additional appointments, and schedule changes.
Track open calls, return visits, incomplete work, pending parts, quoted work, and outstanding service requirements.
Help maintain the on-call schedule and support after-hours service coverage planning where required.

Work Order and System Administration

Create, update, track, and close work orders in the company ERP / service management system.
Ensure work orders are properly documented with labour, materials, technician notes, customer signatures, job status, and supporting information.
Review completed work orders and follow up on missing or incomplete information before invoicing.
Maintain accurate customer, site, equipment, contact, and service history records.
Keep electronic and hardcopy records organized and up to date.
Support system accuracy by ensuring service calls, appointments, job notes, and customer information are entered correctly.

Customer Communication and Follow-Up

Communicate professionally with customers by phone and email regarding service requests, appointment times, technician arrival updates, and job status.
Proactively follow up with customers on scheduled work, outstanding items, and service updates.
Address customer inquiries and concerns promptly and escalate issues when required.
Act as a communication link between customers, technicians, service managers, vendors, and internal departments.
Work with the Service Manager to relay and resolve customer or technician concerns in a timely manner.

Customer Portals, Purchase Orders, and Documentation

Review customer web portals daily to monitor new service requests, updates, documentation requirements, and outstanding items.
Ensure portal requests are acknowledged, tracked, and actioned so that no service request is missed or delayed.
Verify that service work orders have required customer purchase orders where applicable.
Escalate missing purchase orders or documentation issues to the appropriate manager.
Assist with creating purchase orders, coordinating vendors, and tracking materials or parts.
Prepare and coordinate customer-required documents, safety documentation, permits, Form 1000s, Notices of Project, and other site-specific documentation as needed.
Perform weekly spot checks to confirm technicians have current access to required customer portals, site systems, tools, and platforms. Escalate access issues as needed.

Internal Coordination and Administrative Support

Coordinate with service, construction, controls, sales, procurement, accounting, billing, payroll, and management to support daily operations.
Assist with payroll review by verifying technician time, job allocation, and related documentation.
Assist with technician expense tracking, travel charges, and supporting documentation.
Support onboarding of new customers, vendors, and service sites.
Prepare and distribute operational reports as needed, including open work order reports, past-due call reports, PM tracking, and follow-up reports.
Support labour planning for quoted work, projects, maintenance, and non-demand service work.
Help identify and support improvements to dispatching, work order management, communication, and documentation processes.
Follow company policies, procedures, safety requirements, and business process standards.
Perform other administrative and operational duties as assigned.

What We Are Looking For

The successful candidate will be someone who:

Communicates clearly and professionally with customers, technicians, vendors, and internal teams.
Stays calm and organized when priorities change.
Has strong attention to detail and takes pride in accurate information.
Can manage multiple tasks, calls, emails, schedules, and follow-up items at the same time.
Understands the importance of customer service and timely communication.
Is comfortable asking questions, solving problems, and escalating issues when needed.
Works well independently while also supporting the broader team.
Is reliable, accountable, and able to follow tasks through to completion.
Has a positive attitude and contributes to a respectful, team-oriented workplace.
Can adapt to new systems, processes, and changing service priorities.

Experience and Skills

Previous experience in dispatch, service coordination, customer service, or administrative support is preferred.
Experience in HVAC, refrigeration, mechanical service, building automation, plumbing, combustion, electrical, or a related service industry is considered a strong asset.
Experience using an ERP, dispatching platform, work order system, or computerized maintenance management system is preferred.
Experience with Acumatica or a similar ERP system is considered an asset.
Proficiency with Microsoft Outlook, Excel, Word, and Teams is preferred.
Experience with PDF editing tools such as Adobe Acrobat or Foxit is an asset.
Strong computer skills and accurate data entry skills are required.
Post-secondary education in Business Administration, Office Administration, or a related field is considered an asset.
One to two years of experience in dispatching, service coordination, customer service, or administration is preferred.

Compensation

The expected salary range for this role is $55,000 to $72,000 per year.

The starting salary will be based on the successful candidate’s experience, qualifications, skill set, and overall fit for the role.

Temp Air Control offers a competitive compensation package, which may include group benefits, training, career development opportunities, and other company programs depending on the position.

Pay: $55,000.00-$72,800.00 per year

Benefits:

Company events
Dental care
On-site parking
Paid time off
Vision care
Work from home

Work Location: Hybrid remote in Alliston, ON

Postuler rapidement

Affinez votre recherche

service dispatcher emplois - concord, on

Dispatcher / Service Coordinator for HVAC

City Dispatcher

Experienced Flatbed Trucking Sales Representative / Dispatcher

Service Dispatcher – North York, ON

Dispatcher

City Dispatcher

Dispatcher / Customer Service Representative - Western Canada & Cross Border

Dispatcher

Dispatcher (Afternoon Shift)

Bilingual Senior Logistics Coordinator - 物流协调员

Supervisor Logistics and Capacity

Night Shift Senior Dispatcher

Dispatcher

Dispatch Administrator

Dispatch Team Lead (Nights)

Customer Service Representative/Dispatcher

Plumbing Service Coordinator

Dispatcher - Mississauga (Skymark)

Service Coordinator /LTL DISPATCHER

Truck Dispatcher - FULL TRUCK LOAD

Office Administrator / Dispatcher / Accounts Receivable

Highway Truckload Specialist

Dispatcher

Flatbed Dispatcher

Overnight Service Dispatch/ Customer Service Representative

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service dispatcher (concord, on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact