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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Don’t just work anywhere — come build tomorrow together with us.
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As an Assistant Property Manager , you will support the Real Estate Management team in the day-to-day operations of the MetroCentre portfolio. Reporting to the Property Manager, you will act as a key liaison between customers, property management, leasing, and operations teams.
You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.
You Will Be Responsible For
Customer Relationship Management
Assist in establishing and maintaining "World Class" customer relationships through understanding customer needs and concerns as part of the Oxford Commitment
Coordinate regular customer meetings
Ensure prompt and courteous attention to all customer requests, internal and external
Preparation of customer notices, internal newsletters, and monthly newsletters to Tenants
Maintain customer manuals
Coordinate customer move-in and move-out procedures
Coordinate customer event requirements and Green Team meetings
Maintain Lobby Directories & Elevator screen content in all MetroCentre buildings
Manage site specific content & updates to Oxcomm customer app for the MetroCentre Portfolio
Provide support to Community Manager initiatives
Reporting
Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships
Assist with annual budget preparation and quarterly reforecasting/reporting
Assist with monthly accruals and management reporting, including operating variance analyses, leasing cost and capital projects tracking
Collect and track retail sales reporting
Accounts Receivable / Payable
Support the Property Administrator to ensure accuracy of billings and collections are received on time
Assist with default preparation and delivery notices to customers
Provide support to Building & Tenant Relations Coordinator for invoice payment and coding direction
Lease Administration
Prepare and deliver notices to customers with respect to lease administration
Lease interpretation and ensure requirements are adhered to
Monitor and complete leasehold improvement allowance requirements as per the lease
Office & Retail Leasing
Maintain record of ongoing leasing updates for both Office and Retail meetings
Support leasing and property teams with customer renewals, expansions, vacant suite standards maintenance, and tours as needed
Update the Oxford building pages on the Oxford web site as required
Coordinate Broker fees, payments, and distribution
Maintain storage records and administer new agreements
Assist Specialty Leasing with temporary license agreements & PATH activations
Operations, Construction, Development
Maintain Emergency Management plan updates, contacts and emergency notifications lists
Assist Operations team with various building inspections and requirements
Assist Construction Manager during leasehold improvement and Landlord’s work processes
Work with Risk Management as required on Insurance related issues
Coordinate with Security, Cleaning, Parking operators as required
Work with Development to support site related projects
Required Skills & Experience
3 -5 years’ experience in Real Estate Management required
Post-secondary degree with focus in business or real estate
Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail
Demonstrated financial, analytical and decision-making skills
Strong Computer skills and knowledge of MS Office required, basic knowledge in Yardi preferred
Excellent communication skills both written and oral
Strong interpersonal skills for successful teamwork working closely with customers
Preferred Skills & Experience
Enrolment in RPA/CPM is an asset
Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate of Excellence
Ability to find creative solutions and help drive results
Thrive in organizations that constantly evolve and adapt.
Embrace collaborative sharing of knowledge within a teamwork environment
Driven to achieving results and continuously striving to deliver the highest performance through creative thinking
#IND1
#IDOAC
This posting is for an existing vacancy.
The expected salary range for this position is $72,000 to $82,000 per year.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
Oxford's purpose is to strengthen economies and communities through real estate.
Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.
