About the Role
Accencis Group is seeking a highly organized, commercially minded, and execution-focused Senior Marketing Manager to lead marketing across our growing portfolio of hospitality, food and beverage, wellness, fitness, and lifestyle brands.
The Senior Marketing Manager will be responsible for building a reliable and accountable marketing department that can plan, execute, and measure campaigns without constant executive intervention.
The successful candidate must be capable of developing strategy while also managing the operational details required to deliver campaigns on time and at a consistently high standard.
This is not a purely advisory or high-level strategy position. The Senior Marketing Manager must be comfortable leading employees, reviewing work, managing deadlines, coordinating stakeholders, solving execution problems, and personally stepping into critical projects when required.
Role Requirements:
Office Location: Richmond Hill, Ontario
Employment Type: Full-time, permanent
Reports to: Vice President of Operations and Marketing
Benefits: Car Allowance, Gas Allowance, Bonus Scheme, Family Health Insurance, Paid Time-Off, Paid Sick Leave
Work Environment: Primarily in-office, with travel to GTA brand locations as required
Primary Objective
Build and lead a disciplined, creative, and commercially effective marketing function that:
- Delivers campaigns and recurring content on time.
- Supports sales growth, customer acquisition, and brand awareness.
- Maintains clear marketing calendars and project plans.
- Produces consistently high-quality creative work.
- Coordinates effectively with operations, store teams, franchisees, vendors, and external partners.
- Uses performance data to improve marketing decisions.
- Reduces the need for executive-level follow-up and intervention.
Key Responsibilities
1. Department Leadership and Accountability
- Lead, coach, and manage the marketing specialists and interns.
- Establish clear responsibilities, priorities, deadlines, and performance expectations.
- Assign work based on employee capability, workload, and brand priorities.
- Conduct weekly commitment, project-risk, and delivery-review meetings.
- Maintain visibility over team workload, capacity, deadlines, and deliverables.
- Review employee performance and provide timely, constructive feedback.
- Identify capability gaps and arrange training, coaching, or corrective action.
- Build a culture of ownership, urgency, collaboration, creativity, and proactive communication.
- Ensure employees communicate risks before deadlines are missed.
2. Multi-Brand Marketing Planning
- Develop quarterly and annual marketing plans for the brand portfolio.
- Translate company growth priorities into brand-specific marketing objectives.
- Prioritize brands based on growth stage, commercial opportunity, and operational needs.
- Allocate marketing resources according to business priorities.
- Create and maintain integrated content, campaign, promotional, and launch calendars.
- Ensure each brand maintains a distinct identity, tone, audience, and customer positioning.
- Balance long-term brand development with immediate sales and operational requirements.
3. Campaign Development and Execution
- Lead campaigns from initial concept through launch, measurement, and post-campaign review.
- Prepare campaign briefs, workback schedules, budgets, responsibilities, and launch checklists.
- Ensure every campaign has clear objectives, target audiences, offers, channels, deliverables, and timelines.
- Coordinate creative production, advertising, influencer activity, public relations, store communications, and operational readiness.
- Ensure store teams and internal stakeholders understand campaigns before public launch.
- Identify campaign risks early and implement recovery plans before deadlines are missed.
- Ensure launches receive sufficient awareness and promotional support across all relevant channels.
4. Content and Social Media Management
- Oversee social media calendars and minimum publishing requirements for each brand.
- Review copy, graphics, photography, video, and promotional materials before publication.
- Ensure content is creative, commercially relevant, accurate, and aligned with brand standards.
- Improve short-form video, social storytelling, community engagement, and campaign visibility.
- Establish an efficient approval process for recurring content.
- Build reusable templates, content pillars, and brand guidelines to improve consistency and production speed.
- Ensure content requirements are realistic, properly resourced, and delivered consistently.
5. Growth and Performance Marketing
- Develop marketing initiatives that support sales, traffic, memberships, bookings, customer acquisition, and retention.
- Oversee paid advertising across relevant digital platforms.
- Monitor advertising spend, audience performance, conversion rates, and return on investment.
- Collaborate with operations and finance to evaluate campaign-level sales performance.
- Test offers, creative concepts, targeting strategies, and marketing channels.
- Recommend budget reallocations based on measurable results.
- Identify underperforming campaigns and implement corrective action.
6. Local Store and Franchise Marketing
- Build practical local-store marketing programs for corporate and franchise locations.
- Support new-store openings, product launches, seasonal promotions, events, and underperforming locations.
- Develop marketing toolkits that store teams and franchisees can implement consistently.
- Establish clear submission and approval processes for store and stakeholder marketing requests.
- Set expectations with franchisees, operators, and internal stakeholders regarding scope, timing, responsibilities, and approvals.
- Ensure marketing plans are operationally feasible before launch.
7. Project and Stakeholder Management
- Implement and maintain one centralized marketing project-management system.
- Ensure every major task has an owner, deadline, deliverable, priority, and current status.
- Maintain clear documentation of meeting decisions, commitments, and action items.
- Coordinate with operations, finance, procurement, store teams, external agencies, franchisees, and company leadership.
- Communicate delays, risks, dependencies, and resource needs before they affect launches.
- Present concise executive updates supported by numbers, timelines, risks, and recommendations.
- Ensure stakeholders receive realistic expectations and timely updates.
8. Budget and Vendor Management
- Develop and manage marketing budgets across the portfolio.
- Source and negotiate with agencies, photographers, videographers, designers, printers, media partners, influencers, and technology vendors.
- Compare pricing, capabilities, timelines, and expected return before making recommendations.
- Control unnecessary spending and identify more efficient production solutions.
- Ensure invoices, purchase requests, budgets, and vendor deliverables are properly tracked.
- Evaluate vendor performance and recommend changes where appropriate.
9. Analytics and Reporting
- Establish weekly, monthly, and quarterly marketing dashboards.
- Report on both marketing activity and commercial outcomes.
- Track relevant performance indicators, including:
- Sales and customer-traffic impact.
- Leads, memberships, reservations, or bookings generated.
- Advertising return and conversion rates.
- Audience reach and engagement.
- Social media growth and content performance.
- Content-output consistency.
- Campaign delivery against deadlines.
- Budget performance.
- Influencer and partnership outcomes.
- Local-store marketing results.
- Translate performance data into specific recommendations and corrective actions.
- Conduct structured post-campaign reviews and document lessons learned.
- Ensure reporting focuses on measurable results rather than activity alone.
Performance Expectations
Success in this role will be assessed based on:
- Percentage of marketing commitments completed on time.
- Campaign quality and operational readiness at launch.
- Consistent delivery of required content across prioritized brands.
- Advance communication of risks, blockers, and delays.
- Reduction in executive reminders and intervention.
- Quality of team planning, project documentation, and reporting.
- Marketing contribution to sales, traffic, leads, memberships, and bookings.
- Effective management of marketing budgets and vendors.
- Stakeholder satisfaction and communication quality.
- Improvement in team capability, ownership, organization, and collaboration.
Required Qualifications
- Seven or more years of progressive marketing experience.
- At least three years of direct people-management experience.
- Demonstrated experience managing multiple brands, locations, business units, or client accounts simultaneously.
- Strong record of delivering integrated campaigns from strategy through execution.
- Experience managing social media, digital advertising, content production, and brand marketing.
- Strong project-management and stakeholder-management capabilities.
- Ability to use performance data to make commercial recommendations.
- Excellent written, presentation, and interpersonal communication skills.
- Strong attention to detail without losing sight of broader business priorities.
- Ability to manage competing deadlines and identify risks before they become emergencies.
- Demonstrated ability to hold employees accountable while maintaining a constructive team environment.
Preferred Qualifications
- Experience in hospitality, restaurants, franchising, retail, fitness, wellness, or multi-location consumer brands.
- Experience supporting new-store openings and local-store marketing.
- Familiarity with Meta Ads Manager, Google Ads, Google Analytics, CRM platforms, email marketing platforms, and social media scheduling tools.
- Experience implementing project-management platforms such as Monday.com, Asana, ClickUp, or comparable systems.
- Working knowledge of photography, video, graphic design, and creative-production workflows.
- Experience managing agencies, freelancers, influencers, media partners, and production vendors.
Leadership Profile
The ideal candidate:
- Brings solutions rather than only identifying problems.
- Acts with urgency while maintaining quality.
- Is comfortable holding employees accountable.
- Communicates clearly when deadlines, budgets, or resources are at risk.
- Can prioritize competing demands across several brands.
- Is commercially minded and connects marketing activity to business results.
- Knows when to coach, when to intervene, and when to escalate.
- Is organized, resourceful, and capable of building systems from the ground up.
- Does not require repeated reminders to deliver commitments.
- Can work effectively with demanding stakeholders while setting realistic expectations.
- Is willing to remain hands-on when important campaigns or launches require direct involvement.
About Accencis Group
Accencis Group is a Canadian multi-brand operator and growth platform focused on hospitality, food and beverage, wellness, fitness, and lifestyle concepts.
Our growing portfolio includes The Captain’s Boil, % Arabica, HEYTEA, Bakebe, Dear Saigon, Midori Ramen, Pears, Susu Siam, Osha Mookata, Altitude Golf & Social, and AKUA Japanese Spa.
We support our brands across market expansion, store openings, franchise operations, customer experience, brand development, and commercial growth. This creates a fast-paced, entrepreneurial environment where marketing plays a central role in building brand awareness, driving sales, supporting locations, and creating long-term brand value.
Pay: $85,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- Store discount
- Wellness program
Work Location: In person
