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Customer Service Representatives
MUNICIP. OF CLARINGTON —Courtice, ON
Completing program and membership registrations and point of sale entries for all Community Services patrons. Accepting payments for services and prepare daily…
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Customer Service Representatives

MUNICIP. OF CLARINGTON
Courtice, ON

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Détails du poste

Temps partiel
Il y a 2 jours

Compétences

Service à la clientèle
Microsoft Office
Manipulation d'argent
Compétences en communication

Description complète du poste

Why Clarington?

Clarington is a community full of possibilities.

As one of the fastest-growing municipalities in Durham Region, Clarington is home to over 107,000 residents across four urban centres and 14 hamlets. With our population expected to double by 2051, Clarington offers a perfect blend of urban living and small-town charm. We’re known for our thriving energy and agricultural sectors, vibrant historic downtowns, and exceptional quality of life.

Our team thrives in a collaborative environment that promotes work-life balance and meaningful community impact. We value accountability, integrity, and respect, and we are deeply committed to fostering equity, inclusion, and diversity in the workplace. Together, we’re building a stronger Clarington — for today and for future generations.

The future is bright – and working with the Municipality of Clarington means you can help shape it. How will you make your mark?

About the Role

Vacancy Status: This posting is for current vacancies on the team.

Reporting to the Supervisor, Customer Service, within the Community Services Division, the successful candidates will provide front-line support and exceptional customer service to the public and perform the outlined responsibilities.

Key Responsibilities

Completing program and membership registrations and point of sale entries for all Community Services patrons.
Providing superior customer service by responding appropriately to public inquiries in person, over the phone, and via email.
Accepting payments for services and prepare daily deposits.
Providing administrative support to the Community Services Department as required.
Ensuring corporate and departmental policies, operating procedures and health and safety initiatives are practiced and monitored.
Working with all staff to develop a positive team environment.
All other duties as assigned.

What you bring

The successful candidate should be a graduate of a Community College Administration program or possess equivalent qualifications in skills and work experience to the satisfaction of the department.
Excellent verbal communication skills, congenial attitude, and exceptional customer service skills in dealing with others are essential.
Attention to detail is critical for this position along with the ability to meet deadlines.
Excellent keyboarding skills and proficient with Microsoft Office 365. Familiarity with ActiveNet software would be an asset.
Prior Municipal experience will be considered an asset.
Cash handling experience is considered an asset.
Legally able to work in Canada.

What we offer

Rate of pay: $23.28 per hour (2026 rate).
Hours of work: up to a maximum of 24 hours per week including evenings, weekends and holidays.

Additional Information

A satisfactory criminal record check with a vulnerable sector check and proof of qualifications will be required for the successful candidate. Pre-employment testing may consist of written and oral assessments.

How to Apply

Applications will be accepted until July 6, 2026, at 11:59pm.

To learn more about employment with the Municipality of Clarington and to apply for this exciting and challenging opportunity, visit: www.clarington.net/careers.

We thank all applicants for their interest. Only those selected for further consideration will be contacted.

Our Commitment to Equity

The Municipality of Clarington is a progressive and inclusive employer committed to equity, diversity, and creating a respectful and barrier-free workplace.

Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. To request support or accessible formats, please contact the Human Resources Division at [email protected].

Privacy

Applicant information is collected under the authority of Section 11 of the Municipal Act, 2001 for the purpose of evaluating the applicant. Questions about this collection can be directed to Human Resources at [email protected].

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