Health Services Administration & Management Instructor - Hybrid
Location: Markham, Ontario / Virtual
Schedule: Monday to Friday, 9:30 AM - 1:30 PM
Expected Start Date: ASAP
About Dalwin College
Dalwin College is a close-knit private career college committed to creating a supportive and engaging learning environment. Our team works collaboratively to help students develop the knowledge, practical skills, and confidence needed to succeed in their chosen careers.
Our students are adult learners from a variety of educational, professional, and cultural backgrounds. Many are newcomers to Canada and may require additional guidance as they adjust to the Canadian education system and workplace expectations. We are looking for an instructor who is patient, approachable, communicative, and genuinely invested in student success.
Position Overview
Dalwin College is seeking a knowledgeable and supportive Health Services Administration & Management Instructor to deliver synchronous instruction in a hybrid learning environment. Classes may be taught virtually and in person at our Markham campus, depending on the program schedule.
The successful candidate will combine knowledge of healthcare administration and management with practical experience in a healthcare or health-services environment. They must be able to connect course concepts to real workplace practices and prepare students for administrative and management responsibilities within healthcare organizations.
The instructor will be expected to provide clear and engaging instruction, monitor student progress, maintain accurate academic records, and support adult learners with varied educational, professional, technical, and language backgrounds.
Key Responsibilities
- Deliver engaging, instructor-led classes in synchronous virtual and in-person formats.
- Teach course content in accordance with the approved Health Services Administration & Management program curriculum and schedule.
- Prepare lesson plans, instructional materials, demonstrations, activities, case studies, and assessments.
- Connect theoretical concepts to realistic healthcare administration and management situations.
- Teach relevant topics such as healthcare systems, medical office administration, health information management, organizational operations, human resources, leadership, ethics, communication, and quality improvement, as assigned.
- Help students understand professional standards, confidentiality, privacy, accuracy, accountability, and ethical conduct in healthcare environments.
- Prepare students to communicate professionally with patients, families, healthcare professionals, colleagues, and external organizations.
- Explain technical and administrative concepts clearly and adapt instructional approaches to accommodate different learning needs.
- Provide students with appropriate academic guidance, encouragement, and support.
- Monitor attendance, participation, academic progress, and assignment completion.
- Grade assignments and assessments accurately and provide timely, constructive feedback.
- Maintain complete and up-to-date attendance, grade, and student progress records.
- Identify students who may be struggling and communicate concerns promptly to the appropriate college staff.
- Support students in developing practical workplace skills and professional readiness.
- Respond to student and administrative communications in a clear, professional, and timely manner.
- Collaborate closely with academic, administrative, and student-support team members.
- Participate in staff meetings, training, program reviews, and other college activities as required.
- Follow all college policies, academic requirements, and applicable regulatory standards.
- Remain current with healthcare administration practices, technology, privacy requirements, and industry expectations.
Required Qualifications
- Bachelor’s or master’s degree in Health Administration, Health Services Management, Healthcare Management, or a closely related field.
- Minimum of two years of relevant professional experience in healthcare administration, health-services management, medical office administration, or a related healthcare environment.
- Minimum of one year of professional teaching or instructional experience, preferably with adult learners.
- Strong knowledge of healthcare administration, organizational operations, professional communication, confidentiality, and workplace practices.
- Understanding of Canadian healthcare environments and the responsibilities of administrative and management professionals.
- Strong verbal and written communication skills.
- Demonstrated ability to explain concepts clearly, patiently, and practically.
- Strong organizational, time-management, and record-keeping skills.
- Ability to work effectively both independently and as part of a collaborative team.
- Proactive, resourceful, dependable, and adaptable approach to work.
- Comfortable using digital learning platforms, video-conferencing tools, and standard office software.
- Legally authorized to work in Canada.
Preferred Qualifications
- A graduate degree in Health Administration, Healthcare Management, Public Health, or a related discipline.
- Relevant professional certification or designation in healthcare administration, health information management, or a related field.
- Supervisory, leadership, or management experience in a healthcare or health-services organization.
- Experience in a hospital, clinic, long-term-care facility, medical office, community health organization, or another regulated healthcare environment.
- Experience with electronic medical records, health information systems, medical billing, scheduling, or healthcare office software.
- Experience teaching in a private career college, postsecondary institution, or adult-education environment.
- Experience teaching synchronous online or hybrid courses.
- Experience supporting newcomers to Canada, English-language learners, or students requiring additional academic guidance.
- Familiarity with learning management systems and online assessment tools.
- Knowledge of Ontario healthcare practices, privacy requirements, and workplace expectations.
The ideal candidate is:
- An excellent and responsive communicator.
- Patient, approachable, and supportive with students.
- Able to translate healthcare administration and management concepts into practical workplace applications.
- Comfortable supporting adult learners with varied educational, cultural, technical, and language backgrounds.
- Able to balance compassion and flexibility with clear academic and professional expectations.
- Collaborative and willing to contribute to a close-knit team.
- Independent, accountable, and capable of following through without extensive supervision.
- Proactive in identifying concerns and finding practical solutions.
- Resourceful and adaptable when student, classroom, or operational needs change.
- Consistent and detail-oriented in grading, attendance tracking, documentation, and communication.
Hybrid and Virtual Teaching Requirements
As this is a hybrid position involving synchronous instruction, the successful candidate must:
- Be available to teach live classes according to the assigned schedule.
- Be able to attend the Markham campus when in-person instruction or meetings are required.
- Have a reliable computer, high-speed internet connection, webcam, microphone, and quiet professional workspace for virtual teaching.
- Be confident engaging students and managing participation in an online classroom.
- Be comfortable learning and using Dalwin College’s virtual classroom and learning-management systems.
How to Apply:
Submit your resume and cover letter (optional, but encouraged) outlining your teaching experience and professional background.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Job Type: Permanent
Pay: $24.00-$28.00 per hour
Benefits:
- Company events
- On-site parking
Ability to commute/relocate:
- Markham, ON L3R 9W9: reliably commute or plan to relocate before starting work (required)
Experience:
- Professional Teaching: 2 years (required)
- Healthcare administration & management: 2 years (required)
Work Location: In person
