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Quality Assurance Technician

Nobel Biocare
Richmond Hill, ON

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Détails du poste

Avantages

Assurance Invalidité
Assurance Dentaire
Congés payés
Programme d'Aide aux Employés
Assurance Vision

Compétences

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Oracle
SAP
Études postsecondaires
Microsoft Office
Assurance qualité
Baccalauréat
Contrôle de la qualité
AQ/CQ
Tableaux croisés dynamiques
Production

Description complète du poste

Job Description:

1. Training Administration Support

Support site training administration in collaboration with the Quality Lead.
Assist in maintaining the training system to ensure all site associates are assigned, completed, and compliant with required training.

2. Document and Record Control

Accurately document inspection and verification results in SAP and on controlled forms or data sheets.
Maintain quality records to demonstrate conformity to product, process, and regulatory requirements.
Support document control activities, including issuance, revision, and archival of records.
Participate in the development, review, and update of inspection procedures, protocols, and checklists.

3. Complaint Handling, Incident Reporting, Field Action & Recall Support

Support complaint handling activities related to warehouse and inventory operations.
Coordinate with the Quality Lead to support nonconformance reports related to returns, field actions, and recalls.
Perform inventory checks and quarantine activities for nonconforming or returned products.

4. Warehouse Quality & Inventory Support

Support controlled distribution and inventory management for finished products in accordance with GMP and company procedures.
Monitor warehouse environmental control systems, including temperature and other conditions for sensitive materials.
Support warehouse inspections, cleaning logs, pest control programs, preventive maintenance, and equipment calibration activities.
Manage and track nonconforming inventory, including short shelf‑life products.
Identify and support continuous improvement opportunities within warehouse and quality control processes.

5. Product Receiving, Shipping Inspection & Release

Inspect incoming and outgoing products to verify compliance with purchase orders, specifications, labeling, and regulatory requirements.
Perform visual inspections of packaged products to confirm correct labeling, packaging integrity, and absence of visible defects.
Accept and release compliant product or place product on hold/reject status when specifications are not met.
Communicate quality concerns and inspection findings to the Quality Lead and support resolution activities.

6. Nonconformance & Deviation Management

Manage product and process nonconformances in accordance with approved procedures.
Control and track nonconforming finished goods and returned products.
Support deviation investigations, root cause analysis, and corrective actions.
Communicate quality issues with operators, packers, warehouse staff, and the Quality Lead to drive timely resolution.

7. Audit Support

Support preparation and coordination of internal and external audits.
Ensure records, logs, and inspection evidence are complete, up‑to‑date, and audit‑ready.
Support audit responses and corrective action follow‑ups as assigned.

Job Requirements:

2 to 3 years of quality assurance and quality control experience preferred.
Bachelor's Degree or Post-secondary education in a relevant field.
Working Knowledge of Health Canada Medical device regulation, ISO 13485 standard, Quality System Regulation requirements, Canada Food and Drug Reg. and Good Manufacturing Practices.
Experience in the Training systems, Inspection, warehouse distribution, inventory management, Nonconforming product, and complaint investigations.
Proficiency skills in MS Office (EXCEL- pivot tables, Word, PowerPoint) and experience in SAP/Oracle. Experience of warehousing and storage of medical devices (Temperature requirements and system monitoring)

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Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Location: Richmond Hill,ON,CA
Date Posted: June 10, 2026
Req Number: R5026535

About Envista

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Our Benefits

Our employee rewards include a competitive benefits package that is a key part of what makes Envista a great place to work.

Benefit programs may vary by jurisdiction, and, in some cases, operating companies. Variations by jurisdiction enable us to take advantage of tax breaks on your behalf, emphasize benefits that you value, compete with local employers, and comply with relevant regulations.

You may be eligible for:

Health Insurance

We provide the resources our employees and their families need to maintain a healthy and happy lifestyle. In the US, this includes comprehensive company-sponsored health, dental, and vision insurance.

Retirement Benefits

It’s never too early to start preparing for retirement. We offer tax-qualified contributions to help you save and invest during your career with Envista.

Life and Disability Insurance

Income protection helps protect a family against unexpected life events. Depending on jurisdiction, Envista may provide company paid insurance for employees and/or opportunities to purchase such coverage at group rates.

Paid and/or Unpaid Time Off

We believe time off is important for employees, their families, and co-workers. We encourage our team to pursue a balanced approach to work, which enables employees to come back energized and engaged. Depending on jurisdiction, we also offer parental, bereavement, sick, vacation, and holidays to take care of you and your loved ones.

Partnerships and Group Discounts

Where possible, we partner with reputable vendors in order to offer high-quality third party services and discounts to our employees. These may include:

Home/auto insurance
Banking and financial services
Financial and physical wellness offerings
Employee discounts or reimbursement for select company product offerings

Employee Assistance Program (EAP)

The employee assistance program, where available, provides you and your insured dependents with access to confidential counseling and information services (covering health and wellbeing, financial security, life events, career / workplace assistance matters, legal assistance, and more).

Business Travel Medical Insurance

Envista employees have access to a business travel accident insurance plan in the event you experience any business travel inconveniences, security issues, or medical emergencies while traveling on company business anywhere in the world.

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