25 meilleures offres (support staff, cobourg, on) (à pourvoir)

Customer Service
Ste. Anne's Spa —Grafton, ON
- De 22 $ à 25 $ de l’heure
- Temps plein
- Bilingue
- Google Suite
- Microsoft Outlook
- Programmes de Bien-être
- Assurance Invalidité
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Resource Consultant
Five Counties Children's Centre —Cobourg, ON
- De 62 096 $ à 70 142 $ par an
- Embauche urgente
- Microsoft Powerpoint
- Microsoft Word
- Expérience auprès des enfants
- Assurance Invalidité
- Assurance Dentaire
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il y a 3 jours
Ward Clerk - Ambulatory Care (Temporary, Part-Time)
Northumberland Hills Hospital —Cobourg, ON
- De 28,21 $ à 30,00 $ de l’heure
- Temporaire
- Port de charges lourdes
- Traitement de texte
- Bases de données
- Mesures de protection COVID-19
Assistant Team Leader
Dollarama —Cobourg, ON
- De 18,10 $ à 18,60 $ de l’heure
- Temps partiel
- Service à la clientèle
- Expérience en supervision
- Gestion d'équipe
Customer Service Coordinator
Soluroc —Cobourg, ON
- De 50 000 $ à 62 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Outlook
- Systèmes PGI
- Expérience administrative
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il y a 10 jours
General Labourer
Soluroc —Cobourg, ON
- Temps plein
- Maintenance
- Diplôme d'études secondaires
- Nettoyage
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6 h
Part Time Direct Support Professional (Alternating Weekends)
Access Community Services Inc. —Cobourg, ON
- 29,74 $ de l’heure
- 12 Heures
- Soutien aux personnes ayant des troubles développementaux
- Certification RCR
- Administration de médicaments
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il y a 14 jours
Resident Programs Aide - Casual - Cobourg
Extendicare —Cobourg, ON
- De 27,51 $ à 29,12 $ de l’heure
- Temps partiel
- Microsoft Outlook
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Restaurant Team Member
Little Caesars Pizza —Cobourg, ON
- De 17,60 $ à 24,30 $ de l’heure
- Temps partiel
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- Mathématiques de base
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Front Store Supervisor
Shoppers Drug Mart / Pharmaprix —Cobourg, ON
- De 17,60 $ à 20,00 $ de l’heure
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Clinical Support Clerk
Extendicare —Port Hope, ON
- Fins de semaine au besoin
- Microsoft Outlook
- Diplôme d'études secondaires
- Affaires
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Rehabilitation Assistant, Allied Health (Part-Time)
Northumberland Hills Hospital —Cobourg, ON
- De 29,19 $ à 33,58 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Soins médicaux
- Leadership
il y a 10 jours
Document Control Administrator (Contract Support)
Canadian Nuclear Laboratories —Port Hope, ON
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Saisie de données
- Congés payés
Registered Massage Therapist
Cavan Chiropractic —Millbrook, ON
- De 50 $ à 75 $ de l’heure
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Anglais
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il y a 9 jours
Dental Assistant (Full-Time) — Peterborough, ON
Core Dental —Peterborough, ON
- De 25 $ à 32 $ de l’heure
- Temps plein
- Certification RCR
- Service à la clientèle
- Soins Immédiats en Réanimation
- Jours fériés payés
- Assurance Vie
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Registered Dental Hygienist (Full-Time) — Peterborough, ON
Core Dental —Peterborough, ON
- De 45 $ à 55 $ de l’heure
- Temps plein
- Certification RCR
- Service à la clientèle
- Soins médicaux
- Jours fériés payés
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Apprentice Automotive Technician – Cobourg Mazda
Cobourg Mazda —Cobourg, ON
- De 42 000 $ à 58 000 $ par an
- Temps plein
- Maintenance
- Sens de l'organisation
- Diagnostic automobile
- Réductions Tarifaires
- Programmes de Bien-être
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Medical Radiation Technologist (1.5 Tesla GE): Travel - 6 Months Term
Curaga Inc. —Ontario
- 75 $ de l’heure
- Temps plein
- Certification RCR
- Traitement de texte
- Certificat de premiers soins de base
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il y a 11 jours
Transitional Aftercare Addiction Worker
Four Counties Addiction Services Team Inc. —Peterborough, ON
- De 23,45 $ à 27,42 $ de l’heure
- Temps partiel
- Certification RCR
- Capacités de présentation
- Certificat de premiers soins de base
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Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Outlook
- Vente
- Marchandisage
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Patient Transfer Professional
Quinte Patient Transfer Service —Trenton, ON
- À partir de 20 $ de l’heure
- Fins de semaine au besoin
- Assainissement
- Conduite de véhicule
- Nettoyage
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Designated Master Electrician
LogicLamp Technologies —Ontario
- 50 $ de l’heure
- Temps plein
- Schémas
- Expérience en supervision
- Électricité
- Indemnité kilométrique
- Congés payés
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il y a 7 jours
Nurse Practitioner - Addiction Care - Relocation Available
Kingston Health Sciences Centre —Ontario
- De 67,07 $ à 76,29 $ de l’heure
- Temps plein
- Certification RCR
- Soins infirmiers
- Doctorat
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Heavy Equipment (Excavator) Operator
GFL Environmental —Bowmanville, ON
- Temps plein
- Certification RCR
- Anglais
- Certificat de premiers soins de base
il y a 11 jours
Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- De 36,16 $ à 41,29 $ de l’heure
- Temps plein
- Gestion des stocks
- Anglais
- Comptabilité
- Assurance Dentaire
- Programme d'Aide aux Employés
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support staff (cobourg, on)

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Customer Service

Ste. Anne's Spa
Grafton, ON

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être
Assurance Invalidité
Assurance Dentaire
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Bilingue
Mandarin
Google Suite
Microsoft Outlook
Planification des rendez-vous clients
Compétences informatiques
Cantonais
Expérience en soutien administratif
Classement
Traitement des plaintes
Expérience administrative
Coréen
Priorisation des tâches
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Sens de l'organisation
Réception
Standard téléphonique
Gestion de bureau
Planification des rendez-vous
Correction d'épreuves
Service aux visiteurs
Étiquette au téléphone
Résolution des problèmes de la clientèle
Interaction avec les clients
Gestion du temps

Description complète du poste

Company Overview
Ste.Anne's Spa is dedicated to bringing the power of healing through human touch, creating a peaceful and nurturing environment for guests to relax, rejuvenate, and find balance. Located amidst scenic countryside, our historic spa offers a serene setting where wellness and personalized care are at the heart of everything we do.

Job Overview
We are seeking an energetic and detail-oriented Customer Service representative to join our team. In this vital role, you will be the friendly face and voice of our spa, providing exceptional support to guests and ensuring smooth daily operations. Your positive attitude and organizational skills will help create a welcoming atmosphere that aligns with our mission of healing and well-being.

Duties

1. To be a service oriented professional, offering a level of service corresponding to the CAA four diamond standards that Ste. Anne's upholds.

Anticipate and respond to guest needs.
Monitor the Guest Services Synology Group Chat for incoming requests and communications from and to the Guest Services department.

2. Provide any service or assistance that a guest may require, including information and locations of amenities, services and facilities.

Assist with storing and retrieving luggage.
Monitor lost and found items being turned in.
Ensure safety and security of guests and their belongings.
Offer tourism information and remain informed on local events and attractions.
Process special food requests.
Keep informed about the operations of all departments, and troubleshoot problems as they arise.
Book spa and wellness services.
Update guests on account balances.

4. Handle guest concerns directly, or connect them with the appropriate personnel.

Determine the nature of the concern by obtaining facts, such as time and place.
Acknowledge their concern, apologize for any inconvenience, thank them for voicing their concern, and remain impartial.
Investigate facts, identify possible solutions and ask for guest input.
Keep the guest informed of any actions to be taken and follow up to ensure the concern has been resolved.
If you are unable to hand a concern, refer to a supervisor or appropriate manager.

5. Process various administrative tasks for the stay of each guest, including supporting the coordination of the activities of other departments in the spa.

Change guest details, such as correcting addresses, phone numbers, and emails.
Settle folios from guest purchases and take payments.
Add products/services to spa folios.
Add other charges, i.e. room service, meals a la carte.
Read, write and edit notes on guest folios for future stays e.g. TLC, allergies, etc.
Prepare and print daily report.
Handle incoming calls directly or by forwarding them to the appropriate person or department.
Monitor and update room status in Maestro as part of the check-in and check-out procedures.

7. Represent Ste. Anne's by following staff dress code policies.

Keep an uncluttered, clean and professional hairstyle, including keeping facial hair trimmed and neat.
Control body odor, e.g. bathe regularly and use deodorant.
Maintain clean hands and fingernails. Nail polish, if worn, should be a natural color.
No chemical perfumes, but naturally-scented perfumes are permitted.
No visible tattoos, body piercings, or facial piercings. One earring per ear.
Wear clean and pressed clothing. Jeans/denim material and leggings are not permitted.
Skirts and shorts must be no more than 2 inches above the knee.
Your Ste. Anne's name tag must always be worn and visible.
Shoes should be clean and in good condition, preferably black. Must be certified non-slip/slip-resistant safety shoes - open toed shoes and heels are not permitted.

8. Follow emergency procedures when required.

Determine the nature of the emergency
Coordinate the emergency response protocol in the event of an emergency, e.g. minor accident, medical, or fire.
Ensure guest satisfaction, e.g. ask how their stay was, ask for feedback, listen to guest, contact a manager if needed.
Familiarize yourself with the property and facilities, to be able to correctly answer any guest inquiries.
Promote in house facilities and services.
Demonstrate professional and courteous conduct. Be conscious of your language and facial expression. Positive framing is essential.
Follow up on guest needs after their stay such as lost and found, billing inquiries, and receipt requests.

Experience

Previous office management or administrative experience in a customer service setting is preferred
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Experience working with multi-line phone systems and front desk operations in a busy environment
Bilingual abilities are a plus to serve diverse clientele effectively - Mandarin, Cantonese or Korean are preferred
Knowledge of office procedures such as filing, data entry, proofreading, and calendar management is highly desirable
Excellent phone etiquette with the ability to handle inquiries professionally and courteously
Organizational skills combined with time management expertise to prioritize tasks efficiently

Join us in delivering a warm, professional experience that embodies our commitment to healing through exceptional service. This paid position offers an opportunity to grow within a supportive environment dedicated to wellness and personal care.

#LPIND

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support staff (cobourg, on)

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