Position: Sales Program Coordinator
Location: Chilliwack, British Columbia
Type: Full-Time
Pay: $55,000–$65,000 per year
About Rainbow Greenhouses
Rainbow Greenhouses supplies national retailers and independent growers across North America with year-round live goods. With over 5 million sq. ft. of greenhouse space in BC and Alberta, we operate advanced, resource-efficient growing systems powered by skilled, hands-on teams with decades of expertise. Our full-service model supports retailers with consistent quality, availability, and innovative growing solutions. At Rainbow, we grow plants, people, and partnerships with long-term success in mind.
About the Opportunity
Rainbow Greenhouses is seeking a Program Coordinator to support the Sales team by organizing, executing, and communicating the details of assigned customer programs. This role serves as a key liaison between Sales and internal departments, ensuring accurate and timely delivery of all program requirements. The Program Coordinator plays a critical role in supporting the sales plan and delivering high-impact customer service aligned with the Account Manager's direction.
Key Responsibilities
Deliver Ongoing, High-Impact Account Support for Assigned Customer(s)
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Develop a deep understanding of each customer's business to design and deliver tailored, value-driven programs
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Analyze sales performance and support marketing initiatives for both internal and customer-facing promotions
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Partner across all business functions to ensure seamless execution and operational excellence
Account Administration
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Document processes and maintain sales department records
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Maintain internal electronic database structure and organization
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Process customer orders accurately and on time using software tools
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Understand customer-specific processes and tools
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Resolve customer and order discrepancies
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Create, proofread, and edit correspondence, invoices, presentations, reports, and other materials
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Ensure catalogue data integrity including correct pricing, discounts, and product information
Customer Communication & Coordination
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Prepare and distribute reports as required
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Ensure accurate data and item setup in customer systems
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Share information with head office and stores when directed
Problem Solving & Process Support
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Troubleshoot order and reporting issues and recommend fixes
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Independently triage internal and external requests, escalating when needed
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Diagnose issues and drive timely resolutions within scope
Liaison Between Sales and Internal Departments
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Build playbooks, presentations, and program materials
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Communicate plans effectively across all Rainbow teams
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Take proactive ownership of program execution
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Prepare for and participate in weekly meetings
What You Bring
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Proficiency in MS Office: Excel, PowerPoint, Teams, SharePoint, and Word
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Excellent data entry skills (compiling, transcribing, reviewing)
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Strong analytical, data management, and problem-solving skills
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Solid organizational abilities, including multitasking and time management
What We Offer
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Competitive wages that reflect your experience and the work you bring
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Flexible benefits for full-time staff — choose the coverage that works for you
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RRSP matching to help you build toward your future
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Belong to one of Western Canada's largest Greenhouses – join a high-performing team in a fast-moving environment
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A workplace that's a little greener than most — literally
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Generous employee discount
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A team that takes care in what they grow – plants, people, and opportunities
Note: Incentive programs, benefits, and perks have eligibility requirements.
Our Values – GRIT
At Rainbow Greenhouses, we believe in GRIT — our shared values of Go for it, Rise to the challenge, Improve every day, and Tackle it together. Our team members bring these values to life through consistency, teamwork, and care in their craft.
Apply Today
At Rainbow Greenhouses, we grow more than plants — we grow people.
Belonging Statement
At Rainbow Greenhouses, we're an equal opportunity employer and are committed to building a diverse, equitable, and inclusive workplace. We celebrate diversity, promote equity, and foster a culture of belonging where every employee feels valued and empowered to succeed. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive and supportive workplace for everyone.
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