25 meilleures offres (customer experience representative, chestermere, ab) (à pourvoir)

Customer Service Representative
Mr. Mikes Plumbing —Calgary, AB
- À partir de 18 $ de l’heure
- Temps plein
- Google Suite
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
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Team Lead Customer Service
Sealweld Industrial Materials Canada —Calgary, AB
- De 80 000 $ à 100 000 $ par an
- Heures supplémentaires
- Service à la clientèle
- Systèmes PGI
- Anglais
- Assurance Invalidité
- Assurance Dentaire
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Remote Customer Service Representative - Work from Home (Canada)
Teleperformance —Alberta
- De 15,75 $ à 17,00 $ de l’heure
- 8 Heures
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Travail à domicile
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Remote Call Center Representative
The Sydney Call Centre —Alberta
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
WAH Call Centre Representative (Urgently Hiring)
The Sydney Call Centre —Alberta
- Embauche urgente
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Customer Experience Representative - Term (3 Months)
City of Airdrie —Airdrie, AB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Programme d'Aide aux Employés
il y a 4 jours
Customer Experience Representative
Indigo Books & Music —Calgary, AB
- Temps partiel
- Bilingue
- Vente
- Anglais
Postuler rapidement
il y a 7 jours
Call Centre Scheduling Representative
Amplifon —Calgary, AB
- De 20 $ à 21 $ de l’heure
- Temps plein
- Vente
- Anglais
- Microsoft Office
Postuler rapidement
il y a 14 jours
Remote Inbound Customer Service Representative
The Sydney Call Centre —Alberta
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Remote Inbound Call Center Representative
The Sydney Call Centre —Alberta
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Customer Care Representative / Partner Support Representative (Part-Time)
OPTIOM INC —Calgary, AB
- À partir de 20 $ de l’heure
- Temps plein
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
Remote Inbound Customer Service Representative
MCI Careers —Alberta
- 15 $ de l’heure
- Temps plein
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Remote Inbound Call Center Representative
MCI Careers —Alberta
- 15 $ de l’heure
- Temps plein
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
WAH Call Centre Representative (Urgently Hiring)
MCI Careers —Alberta
- 15 $ de l’heure
- Embauche urgente
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Remote Call Center Representative
MCI Careers —Alberta
- 15 $ de l’heure
- Temps plein
- Télétravail
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Jours fériés payés
- Assurance Vie
Customer Service Representative
Trueman Distribution Ltd. —Calgary, AB
- À partir de 17,50 $ de l’heure
- 8 Heures
- Microsoft Excel
- Service à la clientèle
- Anglais
- Mesures de protection COVID-19
- Assurance Invalidité
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Customer Support Representative
Bells of Steel Inc. —Calgary, AB
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Travail à domicile
Postuler rapidement
il y a 1 jour
Customer Service Representative
MiniBulk Inc. —Calgary, AB
- À partir de 60 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 7 jours
Customer Experience Representative, Part-time
Excel Management Limited Partnership —Calgary, AB
- Temps partiel
- Logiciels de GRC/CRM
- Microsoft Excel
- Vente
Postuler rapidement
il y a 13 jours
CLIENT SERVICE REPRESENTATIVE - HYBRID
Green Shield —Calgary, AB
- De 58 283 $ à 72 854 $ par an
- Anglais
- Capacités de présentation
- Compétences en communication
Customer Service Representative - Distribution
The Brick —Calgary, AB
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Diplôme universitaire non requis
il y a 1 jour
Customer Service Representative
SCI Supply Inc. —Airdrie, AB
- De 23 $ à 26 $ de l’heure
- Temps partiel
- Bilingue
- Logiciels de GRC/CRM
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
Customer Experience Representative
Value Buds —Calgary, AB
- Temps partiel
- Hospitalité
- Vente
- Service à la clientèle
- Assurance Dentaire
Postuler rapidement
il y a 6 jours
Client Service Representative
Northbridge Financial Corporation —Calgary, AB
- Temps plein
- Service à la clientèle
- Microsoft Office
- Compétences en communication
Store Support Representative
Sobeys —Calgary, AB
- Temps plein
- Travail hybride
- Service à la clientèle
- Salesforce
- Compétences en communication
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 5 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience representative (chestermere, ab)

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Customer Service Representative

Mr. Mikes Plumbing
Calgary, AB

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être
Assurance Dentaire
Bourses d'Études
Congés payés
Événements d'Entreprise
Assurance Vie
Stationnement sur place

Compétences

Comptes débiteurs
Google Suite
Permis de conduire de classe 5
Service à la clientèle
Centre d'appels
Anglais
Microsoft Office
Diplôme d'études secondaires
Sens de l'organisation
Compétences en informatique
Standard téléphonique
Dactylographie
Compétences en communication
Permis de conduire
Gestion du temps

Description complète du poste

Mr. Mike’s Plumbing is hiring a full-time Customer Service Representative to support our operations team.

This role is best suited for someone who thrives in fast-paced service environments, enjoys solving problems quickly, and takes pride in maintaining organized systems. The position plays a critical role in ensuring customers receive prompt, professional service while helping our technicians operate efficiently throughout the day.

Individuals who succeed in this role are self-motivated, detail-oriented, and proactive, with a strong interest in developing operational and customer service skills within a growing service company.

About Mr. Mike’s Plumbing

Mr. Mike’s Plumbing was founded in 2014 with a clear goal: provide Calgary homeowners with reliable, transparent plumbing service where customers never feel ignored, delayed, or surprised by hidden costs.

What began as a single technician has grown into a 24/7 service company with certified plumbing, excavation, and HVAC technicians serving Calgary and surrounding communities.

Our culture is built around five core values that guide how we work and serve our customers:

Safety – The safety of our team and customers always comes first.
Integrity – We operate honestly and transparently in everything we do.
Service Excellence – Every customer interaction matters.
Accountability – We take ownership of our work and follow through on commitments.
Teamwork – We collaborate and support each other to succeed.

Every team member plays an important role in upholding these values.

Role Overview

The Customer Service Representative is the first point of contact for our customers and an essential part of keeping daily service operations running smoothly.

In this role, you will manage incoming calls, schedule service appointments, coordinate technician dispatching, and maintain accurate customer records. Your work ensures that our technicians are scheduled efficiently and that customers receive clear communication throughout their service experience.

The position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.

Key Responsibilities

Customer Communication
Answer inbound customer calls professionally and efficiently
Identify customer needs and provide clear solutions
Book service appointments accurately
Handle customer inquiries and concerns
Conduct outbound calls when required

Scheduling & Dispatch

Schedule and dispatch technicians based on job priority, skillset, and location
Maintain an organized dispatch board
Ensure technicians have full and efficient daily schedules
Confirm appointments and communicate schedule updates to customers

Administrative Support

Process payments and invoices
Support accounts receivable and collections processes
Maintain accurate customer records and job notes
Classify recorded calls and maintain call records
Send invoices, service reminders, and customer communications

Who Succeeds in This Role

The most successful team members typically:

Thrive in fast-paced service environments
Are self-motivated and proactive
Maintain strong organization and attention to detail
Communicate clearly and professionally
Take ownership of problems and resolve them quickly
Look for opportunities to improve systems and processes
Work collaboratively with technicians and office staff

This position is well suited for individuals who want to develop operational experience and build a long-term career in service coordination, dispatch, or office operations.

Employee Benefits & Professional Development

We believe people perform best when they feel supported and have opportunities to grow.

New team members receive structured onboarding and operational training to help them succeed in the role.

Additional benefits include:

Competitive compensation based on experience and performance
Extended health benefits
Gym reimbursement program
Tuition reimbursement for approved education or professional development
Ongoing training and career development opportunities
A collaborative and supportive team environment

Team members who demonstrate initiative, reliability, and strong performance may have opportunities to grow into roles such as:

Senior Customer Service Representative
Dispatch Lead
Operations Support
Office, training, or administrative leadership roles

We encourage employees to create opportunities for themselves through initiative, performance, and continuous learning.

Requirements

Fluent English communication skills
Strong customer service or call center experience
Excellent organization and time management skills
Ability to work independently and manage multiple tasks
Strong computer skills (Microsoft Office, Google Workspace)
Dispatching or Service Titan experience considered an asset
Accounts receivable or collections experience considered an asset
Valid driver’s license and reliable transportation
Punctual and reliable with consistent attendance
Ability to pass a background check

Work Environment

In-office position located in Southeast Calgary
Participation in on-call rotation approximately every four weeks

Apply

If you enjoy working in fast-paced environments, solving problems for customers, and contributing to a strong service team, we encourage you to apply.

Please complete the additional requirements included with the application.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Wellness program

Application question(s):

Must have own Vehicle (No transit in area)
Are you willing to complete pre-employment health and safety courses paid for by Mr. Mike's Plumbing, completed prior to your first day of work?

Education:

Secondary School (required)

Experience:

Multi-line phone systems: 1 year (required)
Customer service: 1 year (required)
typing (above 45 WPM): 1 year (required)

Language:

Fluent English (required)

Licence/Certification:

Class 5 License or better (required)

Location:

Calgary, AB (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience representative (chestermere, ab)

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