Our Company:
Presteve Foods is a leading vertically integrated fish processing facility specializing in the sustainable harvesting, processing, and distribution of high-quality freshwater fish. With a commitment to environmental stewardship and product excellence, we serve a diverse customer base including wholesalers, distributors, food service and retail outlets across the globe.
Position Summary
Reporting to the Vice President of Sales & Marketing, the Sales and Logistics Coordinator will be responsible to support the Sales team to achieve their sales target by coordinating sales orders, providing information to customers, monitor inventory, create presentations, sales reports, arrange transportation and ensure efficient logistics for the delivery of Presteve’s products.
Job Responsibilities and Accountabilities:
Sales Support:
- Participate in the development and implementation of quarterly and/or annual sales plans, policies, and programs.
- Support the Sales team in efficiently providing and documenting all commercial pricing, contracts, customers’ and competitors’ information.
- Monitor and organize inventory while effectively tracking new products.
- Assist the Sales team to create and maintain customer presentations, sales budgets, prepare invoices, shipping documents, and sales reports.
- Develop and maintain sales operations dashboards and operational KPIs.
- Answer customers’ questions about products, prices, availability, and product uses.
- Participate in division activities (e.g., sales meetings, food shows, promotion programs) in order to promote sales increase product knowledge, and maintain good customer relations.
- Establish active communication and engage with the Sales to ensure prompt entering and processing of orders.
- Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
- Provide timely responses to customer inquiries regarding product availability, order status, and delivery schedules.
- Provide administrative support to the Sales team.
Logistics Coordination:
- Process truck tallies via Willson Truck program and complete Smartborder ACE/ACI manifest data entry for driver e-manifests.
- Monitor and report FDA releases, ITACS holds, and amend short-shipped border shipments within 24 hours.
- Process import documentation for purchased fish invoices and customer returns.
- Maintain USMCA/CUSMA (NAFTA) documentation with Customs Broker.
- Provide after-hours border support via truck phone as scheduled.
- Manage ELD/HOS reporting and oversee the Omnitracs system for driver compliance.
- Collect, review, and process all driver trip logs, paperwork, and C-TPAT documentation.
- Record trip sheets for IFTA filing and maintain accurate mileage and fuel records.
- Maintain driver MTO personnel files, including abstracts, licensing, FAST cards, and certifications.
- Process returning truck boxes and file documentation to assigned MTO files.
- Maintain the Daily Hours Spreadsheet and distribute it to appropriate employees.
- Keep up-to-date files for all fleet vehicles including rental agreements, inspection logs, and repair records.
- Ensure all annual safety inspections, PMs, and work orders are properly filed, and coordinate Ryder rental repairs with Logistics.
- Maintain permit files for all fleets and review MTO compliance files quarterly and semi-annually.
- Ensure renewed permit binders are placed in vehicles annually and update drivers on permit renewals.
- Coordinate and schedule delivery drivers across multiple locations.
- Process shipping bookings (UPS, FedEx) and prepare Air Waybills (AWBs).
- Book receiving appointments at customer locations.
- Conduct regular safety audits of equipment to ensure compliance.
- Any additional duties as required.
Knowledge, Skills and Abilities:
- Bachelor’s degree in Sales, Business Administration, Communications, Management, or another related field preferred.
- Proven experience in sales coordination, logistics, or supply chain operations (preferably in food or seafood processing).
- Strong sense of urgency and excellent customer service skills are key factors in the success of this role.
- Strong problem-solving, organizational, and administrative skills
- Resourceful; ability to work effectively with others as well as independently and multitask in a team environment.
- Proficient with Microsoft suite products with strong working knowledge of Excel and PowerPoint. Experience with ERP systems is an asset.
- Knowledge of food safety regulations and cold chain logistics is preferred.
- Strong communication skills; excellent written and verbal skills.
- Self-starter with ability to lead projects and bring along key partners.
- Deadline driven and ability to adapt to changing requirements.
- Detail oriented, organized and able to multi-task while effectively fulfilling objectives.
- Travel may be required.
Accessibility for Ontarians with Disabilities Act:
Presteve Foods is an inclusive employer that is committed to promoting dignity, equal opportunity, and integration within the workplace. We welcome and encourage all qualified applicants to apply and join our Team. Presteve Foods is open and willing to accommodate all applicants throughout the recruitment and selection process, as well as within the workplace. Applicants are encouraged to reach out to the Human Resources Department at any point during the process should they require accommodation in accordance with the Accessibility for Ontarians with Disabilities Act (AODA)
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
