Medical Office Assistant – Permanent Part-Time (0.70 FTE)
Location: Alpine Medical Clinic, Banff, Alberta
Work Remotely: No
❗Please note: Due to the ongoing housing challenges in our area, applicants must currently reside in the Bow Valley (Banff, Canmore, Lake Louise, Exshaw, Dead Man’s Flats, Harvie Heights, etc.). We are unable to offer staff accommodation or relocation assistance.About the Role:
Alpine Medical Clinic is looking for a reliable, organized, and personable Medical Office Assistant to join our team in a permanent part-time position (0.70 FTE) with opportunity for summer expansion (June–August) up to full-time hours.
This is not a temporary summer job. We’re seeking someone who is committed to working year-round as part of a busy, fast-paced healthcare team.
Schedule:
Permanent, year-round hours/ shifts could be
- Monday: 8:00 AM – 11:00 AM or 11-7:00 pm
- Friday: 8:00AM – 5:00 PM
- Saturday and Sunday 8:45am- 5:00pm
Occasional additional hours may be available to cover vacations, sick time, or clinic needs, including weekend shifts.Required Qualifications:
- Must have previous experience in a busy office or medical setting
- Must currently reside in the Bow Valley area
- Excellent verbal and written communication skills
- Ability to manage multiple tasks under pressure while maintaining professionalism
- Commitment to patient confidentiality and respectful communication
- Strong computer literacy (Microsoft Office, email, scheduling software, etc.)
- High school diploma required
Preferred Assets:
- Post-secondary education in health or administrative fields
- Medical terminology, anatomy, or basic science background
- Experience with billing (Alberta Health) and insurance forms
- Social media skills (e.g., for occasional clinic communication updates)
- 1+ year of customer service or healthcare experience
- Ability to remain calm, empathetic, and professional in high-stress or emotional situations
Responsibilities:
- Greet and assist patients in person and over the phone
- Book appointments and manage daily schedules
- Answer and direct phone calls and messages
- Help patients complete intake forms and documentation
- Prepare correspondence, reports, and patient files
- Maintain exam rooms, stock supplies, and support clinic organization
- Submit billing claims and process patient payments
- Support occasional social media or communications updates
- General administrative duties as required
What We Offer:
- $20.00–$25.00 per hour (based on experience)
- Supportive and friendly team environment
- Opportunities for growth in a dynamic medical setting
- Year-round consistent hours with flexibility and variety
If you’re passionate about healthcare, excel in a team environment, and thrive in a fast-paced workplace, we want to hear from you!
Please note only shortlisted candidates will be contacted for an interview.
Submit your resume and COVERLETTER to [email protected]
Pay: $20.00-$25.00 per hour
Application question(s):
- Do you currently live in the Bow Valley or will be living here July 1, 2025?
Experience:
- Medical office: 1 year (preferred)
- Office: 2 years (required)
Location:
Work Location: In person
