Position: Senior Account Manager - CASE
Location: Ontario (Burlington / Oakville)
Status: Permanent, full-time (1)
Are you ready to take your sales career to the next level? We are seeking an energetic and results-driven Senior Account Manager to grow and manage a territory, with a strong focus on new business development and customer relationship management within our Industrial group.
In this role, you will develop and execute strategic business plans, promote Quadra's products and services, and build long-term partnerships with customers. Regular travel within the assigned region is required.
The ideal candidate brings proven sales experience, strong industry relationships, and a passion for helping customers succeed. Working closely with a talented team, you will use your understanding of market trends and customer needs to drive growth and deliver value.
At Quadra, you'll have the opportunity to make a meaningful impact while building a rewarding long-term career in professional sales.
We put people first so that together, we can reimagine the possibilities!
Founded over 50 years ago, Quadra is home to a thriving 550+ employees based across Canada and the United States. At Quadra, we take pride in fostering an engaging, collaborative and family-oriented culture while offering autonomy and flexibility to help you succeed. As a Great Place to Work® and certified Best Managed Company, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, dynamic and knowledgeable colleagues who are eager to share their knowledge with you.
Quadra is one of North America's leading distributors of chemicals and ingredients. We have facilities across Canada and in select markets in the United States. We are a rapidly growing company with a long-term commitment to our employees. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business.
What would be your main responsibilities as a Senior Account Manager?
- Develop sales with new and existing customers in addition to maintaining existing customers in the sales territory
- Manage key customer relationships in accordance with Quadra's core values and strategic vision
- Demonstrate exceptional performance by consistently surpassing annual sales and margin targets
- Develop and utilize internal and external resources, leveraging Quadra's reputation for service excellence
- Sell Quadra's superior product line to potential customers through routine customer visits, joint calls and participation in industry events
- Play a crucial role in assisting customers with troubleshooting and identifying optimization opportunities to enhance their experience and maximize their benefits
- Effectively manage tight deadlines and handle any emergencies that may arise outside of business hours ensuring swift resolution and minimal disruption to operations
- Conduct thorough qualification processes to identify key decision makers and understand their unique needs, enabling you to provide tailored solutions and forge strong relationships based on mutual success
- Successfully close new business opportunities by coordinating requirements, skillfully developing proposals, and conducting negotiations that align with contractual requirements, ensuring a mutually beneficial outcome for all parties involved
- Engaging in proactive outreach activities (cold calling) to potential clients
- Maintaining regular communication and providing updates (reporting) on activities and scheduling are key components of the position
- Participate in the yearly forecasting exercise
The ideal candidate will possess the following qualifications:
- Bachelor’s degree in business, commerce, science, engineering, or a related field.
- Minimum of 7 years of progressive experience in account management, strategic sales, commercial leadership, or a related industry.
- Proven success managing complex, strategic, or high-value accounts while consistently achieving or exceeding sales and business growth objectives.
- Strong business-to-business (B2B) sales experience within a distribution, manufacturing, or industrial environment, with a demonstrated ability to influence customer strategies and build long-term partnerships.
- Demonstrated ability to develop and implement innovative commercial approaches, customer-focused solutions, and growth strategies that create value across multiple accounts, markets, or regions.
- Advanced knowledge of industry trends, market dynamics, customer business drivers, and applicable regulatory requirements, with the ability to translate insights into strategic opportunities.
- Exceptional communication, presentation, negotiation, and relationship-building skills, with the ability to influence senior-level internal and external stakeholders.
- Proven ability to lead complex customer discussions, negotiate commercial agreements, and align multiple stakeholders around sustainable business solutions.
- Strong problem-solving capabilities with a track record of addressing complex and strategic business challenges through proactive, value-driven solutions.
- Highly self-motivated with a strong entrepreneurial mindset and the ability to operate with a high degree of autonomy, accountability, and strategic thinking.
- Excellent organizational and project management skills, with the ability to manage multiple priorities, strategic initiatives, and customer opportunities in a fast-paced and evolving environment.
- Valid driver's license and willingness to travel regularly within the assigned territory (up to 40% of the time).
At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women®! You will work with dynamic colleagues who are eager to share their knowledge with you.
Here are some of the perks of choosing Quadra:
- Permanent, full-time position: Join us for a stable, long-term career
- Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
- Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key portfolio and team members!
- Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
- Generous Time Off: Flexible personal days, sick days and vacation time to recharge
- Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
- Pension plan with match: Plan your future with our matched pension plan program
- Company vehicle & Tech Perks: We got you covered with a company vehicle with maintenance expenses, cellphone and internet costs
- Tailored training: We provide personalized training to support you and your growth
- Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
- Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
- Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
- Career Growth: Unlock opportunities for development in a fast-paced growing company
- Fun Social Activities: Get involved in company events, Volunteering programs, etc.
- Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
- And Much More !
If you're ready to make your mark and grow with us, we would love to meet you.
Compensation Information: The annual base pay range for this position is reasonably expected to be between $88,100.00 and $148,625.00. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.
Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and full benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.
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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.
Please note that Quadra recruiters only use official @quadragroup.com email addresses. We never request fees or sensitive personal information during recruitment. Be cautious if you receive messages from domains that look similar to Quadra Group but are not official. If in doubt, please contact us directly via our Careers page.
