25 meilleures offres (engagement specialist, canada) (à pourvoir)

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First Nations Financial Management Board —Winnipeg, MB
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Industry and Employer Engagement Specialist
University of British Columbia —Okanagan, BC
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Specialist, Learning Programs
Definity Financial Corporation —Toronto, ON
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Learning & Development Specialist - Western Canada
CultureAlly —À domicile
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Alumni Engagement Officer, University Relations
University of Saskatchewan —Saskatoon, SK
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CHEO —Ottawa, ON
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Community Coordinator: Wed–Sun (12 PM–8 PM ET)
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Learning & Development Specialist

IFDS Group
Toronto, ON

Postuler dès maintenant

Détails du poste

Il y a 2 jours

Avantages

Programme d'Aide aux Employés

Compétences

Animation
Développement de contenu pédagogique pour l'apprentissage en ligne
Utilisation de systèmes de gestion de l'apprentissage (LMS)
Animation de classe
Études postsecondaires
Bases de données
Capacités de présentation
Amélioration continue
Contrôle de la qualité
Développement de modules de formation en ligne
Méthode de formation dirigée par un formateur
Expérience en développement de programmes et de formation
Sens de l'organisation
Plateformes d'apprentissage en ligne
Planification des leçons
Services financiers
Cas de test
Plateforme d'apprentissage en ligne
Formation et développement
Expérience en formation et développement
Compétences en communication

Description complète du poste

Learning & Development Specialist
Permanent
Department: KM Documentation (220)

30 Adelaide Str, East
Toronto, Ontario, M5C 3G9
Canada
Number of Positions: 3

Who we are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.

Imagine yourself at IFDS

Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.

Role Overview

The Learning & Development Specialist is primarily responsible for the development and delivery of comprehensive training programs for Business Operation staff, including Processing and Call Center functions.
The Learning & Development Specialist will support the development of high-quality learning solutions using adult learning best practices. Working collaboratively with internal clients and subject matter experts, the incumbent will provide onboarding support and address knowledge gaps for performance and effectiveness. Success in this role requires strong organizational, communication, facilitation, and troubleshooting skills along with a commitment to continuous learning and professional development.

Role Responsibilities

Design and Development

Update and maintain instructional content using adult learning principles and design standards while ensuring accuracy, consistency, and alignment with business requirements.
Design learning materials and training solutions for defined business needs under general guidance.
Develop supporting materials for remote and classroom learning programs, including lesson plans, facilitator guides, learner materials, practical exercises, and engaging activities.
Create professional instructional materials for self-paced learning, including e-learning, videos, training scripts, quizzes, and job aids.
Develop learning exercises, simulations, test cases, and assessments that reinforce key concepts and support skill development through practical application.
Actively collect learner feedback and training metrics to identify gaps and opportunities for improvement.

Facilitation

Deliver standard training courses, maintain training records, and conduct post-session reviews with stakeholders to improve learning effectiveness and streamline training delivery.
Facilitate classroom learning by leveraging effective facilitation techniques, such as leading group and individual activities, asking questions to guide discussion, redirecting participants toward task completion, and maintaining professionalism while managing overall class dynamics.
Coordinate logistics for learning events and prepare training resources, including test cases and TRAIN environments.

Teamwork and Partnership

Manage assignments, communicate progress to team members, and seek or provide assistance as needed.
Contribute to team goals and participate in continuous improvement initiatives.
Build and maintain effective working relationships with learners, subject matter experts, and business stakeholders.
Follow established processes and guidelines while seeking guidance and support from team members.

Technology Skills

Create eLearning modules using Articulate 360 or other authoring tools.
Maintain and enhance test cases to support training activities.
Configure and manage TRAIN environments for test scenarios.
Maintain learning assets, records, and course information within the Learning Management System (LMS).
Maintain and improve the questions database in Clever Nelly.

Minimum Qualifications

Critical Requirements

Post-secondary education in learning and development, adult learning, instructional design, or related field.
1-3 years of experience coordinating, facilitating, and delivering learning and development programs.
A Professional Certification in Adult Education is an asset.
Proficiency in Articulate 360 or similar eLearning authoring tools is required.
Advanced skills in web conferencing tools and calendaring capabilities, such as Microsoft Teams.
Highly effective facilitation, presentation, and communication skills.
Ability to present business and technical concepts plainly and simply.
Problem-solving, troubleshooting, and support skills.
Continuous learning mindset and commitment to professional development.
Organizational skills and ability to work on projects independently.
A high level of initiative and motivation.

Beneficial Requirements:

Knowledge of the mutual fund or financial services is an asset.
Business processing or quality control experience on iFast is an asset.

AODA Statement

IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Salary Range

Pay Range (CAD $): 63,000 - 79,000

The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.

IFDS Provides:

Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
Inclusive Culture: Our inclusive work environment supports equity and values diversity
Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : engagement specialist (canada)

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