25 meilleures offres (director of customer service, canada) (à pourvoir)

Director, Growth Marketing (Canada)
Owl Practice —À domicile
- De 53 826,57 $ à 166 022,80 $ par an
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Esprit d'analyse
- Capacités de présentation
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
Regional Director
Bumper to Bumper —Winnipeg, MB
- Temps plein
- Esprit d'analyse
- Expérience en supervision
- Baccalauréat
- Réductions Tarifaires
- Programme d'Aide aux Employés
Director of Customer Experience (Canada or US based)
Bloom —À domicile
- De 120 000 $ à 140 000 $ par an
- Temps plein
- Télétravail
- Compétences en communication
Director, Retention | Poppy & Peonies
Bloom —À domicile
- De 150 000 $ à 185 000 $ par an
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Esprit d'analyse
- Marketing
Director of Ecommerce | Poppy & Peonies
Bloom —À domicile
- De 145 000 $ à 175 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
- Analytique
Director, Digital and Ecommerce
Rocky Mountain Soap Company —À domicile
- De 130 000 $ à 160 000 $ par an
- Temps plein
- Télétravail
- Marketing
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Head of People Operations (Canada)
CSC Generation —À domicile
- Temps plein
- Télétravail
- Diplôme universitaire non requis
- Ressources humaines
- Intelligence artificielle
- Congés payés
Postuler rapidement
Head of Customer Experience
Forum Ventures —Toronto, ON
- De 180 000 $ à 200 000 $ par an
- Temps plein
- Télétravail
- Compétences en communication
il y a 14 jours
Director of Operations
Jonas Software —À domicile
- De 100 000 $ à 130 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
- Gestion de cas
- Déplacements à prévoir
Director, Operations | Poppy & Peonies
Bloom —À domicile
- De 125 000 $ à 175 000 $ par an
- Temps plein
- Télétravail
- Microsoft Excel
- Vente
9 h
Director, Front Desk Experience
Lifemark Health Group —Toronto, ON
- De 110 000 $ à 154 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Expérience administrative
- Esprit d'analyse
Postuler rapidement
Director of Operations - Eastern Canada
COBS Bread —Toronto, ON
- Temps plein
- Travail hybride
- Vente
- Boulangerie
- Baccalauréat
- Assurance Dentaire
Postuler rapidement
il y a 2 jours
Director, Customer Experience
BGIS —Markham, ON
- De 110 770 $ à 138 463 $ par an
- Temps plein
- Travail hybride
- PMP
- Amélioration continue
- Leadership
il y a 8 jours
Head of Product Support
Mechanical Orchard —À domicile
- Temps plein
- Télétravail
- APIs
- Intelligence artificielle
- Leadership
Head of Lifecycle Marketing
TextNow —À domicile
- De 154 000 $ à 264 000 $ par an
- Temps plein
- Télétravail
- Jours fériés payés
- Assurance Invalidité
Head of Customer Service & Technical Support
Micromart —Toronto, ON
- Service à la clientèle
- Amélioration continue
- Intelligence artificielle
- Assurance Dentaire
- Assurance Vision
Directeur(rice) associe(e) service a la clientele, programmes aviation regionale | Associate Director, Regional Airlines, Customer Programs
Pratt & Whitney —Longueuil, QC
- Temps plein
- Informatique
- Informatique
- Anglais
- Programmes de Bien-être
- Heures d'arrivée et de départ flexibles
il y a 4 jours
Director of Growth
CSC Generation —À domicile
- De 151 000 $ à 178 000 $ par an
- Temps plein
- Télétravail
- Marchandisage
- Assurance Dentaire
- Congés payés
Postuler rapidement
Director, Customer Care Strategy & Enablement
Xplore Inc —Calgary, AB
- Temps plein
- Télétravail
- Agile
- Leadership
- Compétences en communication
Postuler rapidement
il y a 7 jours
Directeur.trice expérience client/Customer Experience Director
Group Must Société —Laval, QC
- Bilingue
- Expérience en gestion
- Vente
Director of Merchandising - Canada
HD Supply —Etobicoke, ON
- De 145 000 $ à 188 000 $ par an
- Temps plein
- Vente
- Marketing
- Marchandisage
il y a 11 jours
Director, Customer Care
Great Gulf Group —Toronto, ON
- De 100 000 $ à 125 000 $ par an
- Temps plein
- Capacités de présentation
- Amélioration continue
- Gestion d'équipe
Postuler rapidement
Director, Call Center (Inside Sales)
Dunn Group —Vancouver, BC
- De 155 000 $ à 175 000 $ par an
- Temps plein
- Télétravail
- Vente
- Esprit d'analyse
- Baccalauréat
- Congés payés
Postuler rapidement
il y a 1 jour
Director of Engineering, ICM
CaptivateIQ —À domicile
- De 206 958 $ à 325 664 $ par an
- Temps plein
- Télétravail
- Intelligence artificielle
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
Strategic Account Director - East
Decagon —Toronto, ON
- De 325 000 $ à 380 000 $ par an
- Temps plein
- Télétravail
- Vente
- Capacités de présentation
- Baccalauréat
- Assurance Dentaire
- Assurance Vision

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : director of customer service (canada)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Director, Growth Marketing (Canada)

Owl Practice
À domicile

Postuler rapidement

Détails du poste

Temps plein

Avantages

Jours fériés payés
Assurance Dentaire
Congés payés

Compétences

Logiciels de GRC/CRM
Esprit d'analyse
Capacités de présentation
Baccalauréat
B2B
Affaires
Gestion des comptes
Compétences en communication
Marketing

Description complète du poste

(Remote, Canada)

About the Role

We’re seeking a Director of Growth Marketing to lead strategy and execution for Owl Practice’s B2B go-to-market efforts in Canada. This is a hands-on leadership role for a builder who can move smoothly from defining strategy to executing campaigns and analyzing performance.

You will partner cross-functionally to drive measurable growth, optimize the full funnel, and scale acquisition through experimentation and data-driven decision-making. This role is equally comfortable developing strategy, managing integrated campaigns, and diving deep into performance data to uncover insights and opportunities.

Responsibilities

B2B Growth and EHR Adoption

Own and execute demand generation strategies targeting mental health practitioners in solo and small-group practices.
Build and optimize multi-channel acquisition funnels with a focus on key metrics, including trials, trial-to-paid conversion, CPL, CAC, and LTV.
Develop and refine the growth model for therapy seekers, aligning acquisition, trust, referrals, and conversion into a cohesive system.

Performance Marketing & Experimentation

Lead cross-channel performance marketing efforts, including paid search, paid social, CTV, affiliate, and programmatic.
Establish a culture of rapid, disciplined experimentation by designing tests, analyzing results, and scaling what works.
Continuously evaluate and expand channel mix to unlock new growth opportunities.

Cross-Functional Leadership

Partner closely with Product and Customer Success to improve conversion, onboarding, and retention through funnel optimization.
Collaborate with the Digital Marketing Manager to:
Set strategy across SEO, organic, referral, and paid channels
Refine prioritization and experimentation roadmaps
Diagnose performance issues and remove execution blockers

Ownership & Accountability

Own growth KPIs and marketing budget; manage agencies and external partners effectively.
Lead regular business reviews, delivering clear insights and actionable recommendations to stakeholders.

Requirements

7+ years of growth marketing experience with a proven track record of driving measurable business outcomes.
Strong B2B demand generation expertise across SMB and enterprise segments; experience leading geographic expansion is a plus.
Deep knowledge of performance marketing channels and scaling strategies.
Demonstrated success partnering cross-functionally on conversion optimization and funnel experimentation.
Highly execution-oriented with a bias for action and agility.
Strong analytical mindset combined with creativity and a passion for improving and innovating the customer experience.
Excellent communication skills, with experience presenting to senior leadership.
Experience managing agencies and external partners.

Preferred

Background in healthcare, mental health, or regulated industries.
Familiarity with EHR or other provider-focused SaaS products.

Why You’ll Love Working With Us

Strategic ownership: Shape growth strategy, priorities, and investment decisions at a leadership level.
End-to-end impact: Drive both strategy and execution alongside a high-performing team.
Durable growth engines: Build long-term levers across content, SEO, trust, and referrals.
Executive visibility: Work directly with the CMO and contribute to company-level decisions.
Meaningful mission: Your work directly helps people find the right mental health care, a category where quality, trust, and outcomes truly matter.

Benefits

Competitive salary
Medical and dental insurance
Monthly HSA contributions
Generous PTO and paid holidays
Fully remote work environment
Opportunity to grow with a mission-driven company

As Our Ideal Candidate, You’ll Have:

Bachelor’s degree in business administration or a related field (preferred)
Minimum of 5 years of experience in software account management (start-up environment preferred)
Proven track record of retaining and growing large accounts and working cross-functionally to address client needs
Excellent communication, interpersonal, and problem-solving skills.
Strong analytical and decision-making abilities.
Proficiency in CRM systems and data analysis tools.
Ability to handle high-pressure situations and manage multiple priorities effectively.
Strong commitment to delivering exceptional account management

Equal Opportunity Employer: Owl Practice Suite is an equal opportunity employer. We do not discriminate based on race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status. Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email [email protected].

Pay: $53,826.57-$166,022.80 per year

Application question(s):

Do you have 7+ years of B2B growth marketing experience with direct ownership of demand generation results? If yes, name the role, the segment you targeted (SMB/enterprise), and the primary metric you owned (e.g., CAC, trial-to-paid conversion).
Have you personally led multi-channel marketing including performance marketing, i.e., paid search, paid social, or programmatic with budget ownership and measurable outcomes? If yes, name the channels you ran, approximate budget managed, and a result you drove.
Do you have experience marketing to Canadian audiences or leading a geographic expansion into a new market? If yes, briefly describe the market, the product, and your role in the expansion.

Work Location: Remote

Postuler rapidement

Affinez votre recherche

director of customer service emplois - canada

Director, Growth Marketing (Canada)

Regional Director

Director of Customer Experience (Canada or US based)

Director, Retention | Poppy & Peonies

Director of Ecommerce | Poppy & Peonies

Director, Digital and Ecommerce

Head of People Operations (Canada)

Head of Customer Experience

Director of Operations

Director, Operations | Poppy & Peonies

Director, Front Desk Experience

Director of Operations - Eastern Canada

Director, Customer Experience

Head of Product Support

Head of Lifecycle Marketing

Head of Customer Service & Technical Support

Directeur(rice) associe(e) service a la clientele, programmes aviation regionale | Associate Director, Regional Airlines, Customer Programs

Director of Growth

Director, Customer Care Strategy & Enablement

Directeur.trice expérience client/Customer Experience Director

Director of Merchandising - Canada

Director, Customer Care

Director, Call Center (Inside Sales)

Director of Engineering, ICM

Strategic Account Director - East

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : director of customer service (canada)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact