CAMPBELL RIVER FAMILY SERVICES SOCIETY
JOB DESCRIPTION: Full-Time Position - 35 hours per week.
PROGRAM TITLE: SEXUAL ASSAULT SERVICES PROGRAM
POSITION TITLE: PROGRAM COORDINATOR
CLASSIFICATION: INTEGRATED PROGRAM COORDINATOR 2 AND VICTIM
SERVICE WORKER
GRID LEVEL: 14, JJEP WAGE GRID. All JJEP/Paraprofessional positions are subject to wage grid levels. Positions begin at Step 1 and are increased to Steps 2 through 4 based on number of hours worked.
SUMMARY:
Reporting to the Executive Director, the Sexual Assault Services Program Coordinator plans, develops and implements and oversees the day-to-day operation of the Sexual Assault Services Program. The Sexual Assault Services Program provides enhanced coordination of emergency services that provide immediate support to sexual assault survivors in Campbell River and Nootka Sound (Gold River) one day a week.
KEY DUTIES & RESPONSIBILITIES:
- Plans and develops the Sexual Assault Services program in consultation with the Executive Director. Plans and implements program activities and services based on community consultation.
- Formulates program policies and procedures and evaluates the program in consultation with the Executive Director.
- Oversees the day-to-day operation of the Sexual Assault Services program by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards are met.
- Provides direction to program staff by performing duties such as assigning work and providing feedback on performance and performance evaluations.
- Provides support services, practical assistance, information, and referrals to clients who have been victims of sexual violence. Services may include critical incident response, accompaniment to the hospital, information and support regarding the criminal justice system, safety planning, practical and emotional support and information and referral services.
- Promotes public awareness of and support for the program by performing duties such as attending community events, hosting and/or participating in victim-related events, providing public education, promoting awareness regarding victims’ issues, and informing other community services about services available to victims of sexual assault.
- Develops and maintains a network with criminal justice system personnel, including police, Crown counsel, court services, corrections, and sheriffs; and social service and other community agencies, including transition house, hospital, and family justice resources.
- Orients, determines the need for and provides and arranges training for program staff and community partners.
- Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
- Liaises with community service providers, partners, and other professionals to coordinate service provision, facilitate referrals to the program and represent the program in external events.
- Monitors and authorizes program expenditures in consultation with the Executive Director. Works within a set budget.
- Maintains related records and statistics and produces reports as required.
- Performs other related duties as required.
QUALIFICATIONS:
- Diploma in a justice-related field
- Two (2) years of recent related experience, including one (1) year of supervisory or administrative experience
Or an equivalent combination of education, training, and experience.
ABILITIES/SKILLS/KNOWLEDGE:
- Well-developed interpersonal skills, oral and written communication skills
- Good organization, time, and general management skills
- Ability to organize and chair meetings and liaise with other community agencies
- Knowledge of the workings of the criminal justice and social service systems and knowledge of community resources
- Ability to work independently and to respond to crisis situations
- Cultural sensitivity and understanding of the client
ADDITIONAL INFORMATION:
This position requires the ability to function independently and frequently under pressure while managing a difficult caseload, projects, and deadlines, including effectively managing emergency situations. Working in a stressful environment while dealing with clients in crisis situations is an ongoing expectation of this position. Work may not necessarily occur within normal office hours.
Job Type: Full-time
Pay: $35.82-$41.13 per hour
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Paid time off
Ability to commute/relocate:
- Campbell River, BC V9W 4E4: reliably commute or plan to relocate before starting work (required)
Work Location: In person
