Transportation Operations & Business Development Manager
Location: Calgary, Alberta
Employment Type: Full-Time
Industry: Transportation / Hotshot / Logistics
We are looking for an experienced, hands-on Transportation Operations & Business Development Manager to help run and grow our logistics and Hotshot Delivery operation in Calgary and also in Western Canada.
This is not a desk-only management position. We need someone who understands transportation from the ground up and can take responsibility for daily operations while helping grow the company.
Key Responsibilities
- Manage daily dispatching, scheduling, pickups, and deliveries
- Coordinate drivers, trucks, trailers, and customer requirements
- Supervise drivers and address attendance, performance, and operational issues
- Ensure driver safety, compliance, inspections, documentation, and company procedures are followed
- Handle urgent freight requests, last-minute changes, breakdowns, and service issues
- Maintain strong relationships with existing customers
- Develop new business and pursue new transportation accounts
- Prepare or assist with freight quotes and customer pricing
- Improve fleet utilization, driver productivity, and operational efficiency
- Monitor service quality, on-time performance, and customer satisfaction
- Provide regular updates to ownership regarding operations, revenue, customers, drivers, and safety
- Assist with driving or deliveries when required due to driver shortages or urgent operational needs
Ideal Candidate
We are looking for someone with strong experience in trucking, transportation, hotshot, freight, or logistics operations.
The ideal candidate will have:
- 5+ years of transportation, trucking, dispatch, or logistics experience
- Previous supervisory or operations management experience
- Strong dispatching and driver-management skills
- Knowledge of Alberta transportation safety and compliance requirements
- Experience dealing directly with customers and acquiring new accounts.
- Strong understanding of freight pricing and transportation costs
- Ability to handle high-pressure and time-sensitive situations
- Strong leadership and problem-solving skills
- Business development or transportation sales experience
- Experience with flatdeck, hotshot, expedited freight, construction, or oilfield transportation is an asset
- Valid driver's licence required
- Class 1 or Class 3 licence is a strong asset
- Must be willing to drive occasionally when operationally necessary
What We Are Looking For
We are not looking for someone who only wants to manage from an office.
We want someone who can:
Operate. Lead. Sell. Solve problems. Grow the business.
You should be comfortable taking ownership of the operation and making decisions without needing constant supervision.
Compensation
Base Salary: $70,000-$80,000 per year, depending on experience.
Additional performance-based compensation may be available based on:
- New customer acquisition
- Revenue growth
- Gross profit performance
- Fleet utilization
- Customer retention
- Safety performance
- Overall operational results
Strong candidates with proven transportation management and business-development experience may qualify for higher total compensation.
Screening Questions
Applicants should be prepared to answer the following:
- How many years of trucking or transportation operations experience do you have?
- Have you personally dispatched trucks and drivers?
- How many drivers or vehicles have you managed?
- What experience do you have with Alberta transportation safety and compliance?
- Have you personally brought new transportation customers into a company?
- Approximately how much new revenue or business have you generated?
- Do you have experience with hotshot, flatdeck, expedited, construction, or oilfield freight?
- What class of driver's licence do you currently hold?
- Are you willing to drive occasionally if there is a driver shortage or urgent delivery?
- Describe one transportation operation you helped improve and what measurable result you achieved.
Pay: $75,485.14-$85,612.86 per year
Benefits:
Work Location: Hybrid remote in Calgary, AB T3J 4H3
