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Multi-Unit Sales Manager

COBS Bread
Calgary, AB

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Détails du poste

Temps plein

Compétences

Gestion des coûts
Hospitalité
Gestion des ventes
Service à la clientèle
Formation et mentorat du personnel de la restauration
Coaching
Marchandisage
Études postsecondaires
Contrôle des coûts
Diplôme d'études secondaires
Recrutement
Amélioration continue
Prise de décisions
Territoire de vente
Orientation axée sur le service à la clientèle
Aménagement de présentoirs
Expérience en commerce de détail
Formation et développement
Affaires
Gestion de vente au détail
Motivation d'équipe
Compétences en communication
Marketing
Permis de conduire
Évaluation du rendement

Description complète du poste

Share in something more with a career at COBS Bread

Best Workplaces™ in Retail & Hospitality 2025

Great Place To Work Certified™

Our Role

When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact.

Your Role as a Multi-Unit Sales Manager

Reporting to: Franchise Owner / MSO

We are looking for a Multi-Unit Sales Manager to join our team and support a portfolio of four COBS Bread bakeries. This position works directly for the franchise owner and plays a critical role in ensuring each location operates to COBS Bread's leading standards of fresh baked product quality and exceptional customer service. This role requires regular travel between the four assigned bakeries and a hands-on, in-store presence.

If you thrive on developing high performing teams, driving sales results, and being the go-to leader across multiple locations, we want to hear from you.

What Your Day Looks Like:

Ensure the profitability and successful performance of all four assigned bakeries
Counsel and coach store management teams on staffing, hiring, and training in a manner that drives sales growth, strengthens customer satisfaction, and ensures compliance with company policies and procedures
Conduct regular visits to each bakery to confirm stores are clean, well maintained, and merchandised to COBS Bread standards
Monitor cash flow and inventory across the portfolio, identifying and addressing variances proactively
Execute corporate and brand led marketing and promotional events as directed, while also identifying opportunities to develop location specific promotions that drive local sales
Work hands-on with each store manager to identify opportunities for improvement, build action plans, and elevate performance across the portfolio
Lead, coach and act as a resource for store level teams in day to day operational decision making
Drive operational excellence across all four bakeries to maximize sales, profitability, and customer satisfaction
Support the successful rollout of COBS Bread marketing, product, and systems initiatives across the portfolio
Build strong relationships with store teams to foster trust, alignment, and a shared commitment to results
Maximize sales growth through consistent focus on customer satisfaction and community engagement
Support bakery financial health through disciplined cost management and performance tracking
Participate in monthly performance reviews for each location and translate findings into clear, actionable next steps
Ensure ongoing compliance with COBS Bread brand standards across all four bakeries
Prepare and execute action plans to close any gaps identified through the Five Star program or other compliance reviews
Take appropriate and timely action to resolve any instances of non-compliance with brand standards
Support hiring, onboarding, and training of new staff across the portfolio to enable growth
Partner with the franchise owner on portfolio level planning that supports long term growth goals
Support new store openings or handovers within the portfolio as needed
Other projects and tasks as assigned

Requirements

Responsibilities Include:

A high energy, positive attitude with the ability to quickly build trust and meaningful relationships with store teams
2+ years of experience in a franchise retail environment or multi-site retail management
3+ years of managerial experience, ideally in food service, hospitality, or franchise retail
Comfort analyzing financial results and performance metrics, and translating that analysis into clear action plans
A valid driver's licence and willingness to travel regularly between four bakery locations
Excellent verbal and written communication skills
Ability to influence and motivate store teams to drive continuous improvement
Strong ability to multi-task and manage competing priorities across multiple locations
Ability to work autonomously, exercise sound judgement, and take initiative with minimal supervision
Strong problem solving and conflict resolution skills
Post secondary education in Business Management preferred, but not required with equivalent experience

Benefits

Perks & What You’ll Feel Good About

Competitive salary and vacation plan
Opportunity to play a lead role in the growth and success of a growing four unit bakery portfolio
A high level of autonomy and responsibility across multiple locations
An environment that encourages professional development and career growth within the organization
The opportunity to be part of a dynamic, hands-on team with direct line of sight to business results

While we thank you for your interest, only those selected for interviews will be contacted.

About COBS Bread

With over 190 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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