25 meilleures offres (claims supervisor, calgary, ab) (à pourvoir)

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Supervisor, Claims - Subrogation and Recovery

Wawanesa
Calgary, AB

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Détails du poste

Temps partiel | Temps plein

Compétences

Français
Anglais
Gestion du changement
Baccalauréat
Sens de l'organisation
Leadership
Compétences en communication
Gestion du temps

Description complète du poste

Date: Jun 2, 2026

Location: Calgary, AB (Hybrid), CA Lethbridge, AB (Hybrid), CA Vancouver, BC (Hybrid), CA Moncton, NB (Hybrid), CA Winnipeg, MB (Hybrid), CA Edmonton, AB (Hybrid), CA North York - Toronto, ON (Hybr, CA Dartmouth, NS (Hybrid), CA Wawanesa, MB (Hybrid), CA Ottawa, ON (Hybrid), CA Kitchener, ON (Hybrid), CA

Company: Wawanesa Insurance

Job ID: 10088

Employment Type:
Existing Role

Working Business Language : English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $102,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us

At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Moncton, NB; Dartmouth; NS.

The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitoba’s Top Employers. To learn more visit wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Claims Supervisor, Subrogation and Recovery leads a high-performing claims team with a focus on service excellence, operational efficiency, and KPI performance. This role is responsible for achieving business goals, monitoring team productivity and quality, and ensuring customer service standards are consistently met.

Job Responsibilities

Deliver exceptional customer service.

Coordinate and oversee the daily activities of the claims team.

Provide guidance and leadership to team members and specialists.

Manage service levels by organizing, assigning, and monitoring workflow, and by setting priorities to maximize efficiency and productivity in alignment with corporate policies, procedures, and business plans.

Support employee development and performance management through coaching and follow-up aimed at strengthening the team’s technical capabilities.

Review claims files regularly and coach the team toward continuous improvement by setting and tracking individual and team performance goals.

Provide leadership and direction in areas including liability assessment, investigations, policy interpretation, settlement negotiations, and reserve setting.

Perform other duties as assigned.

Qualifications

Five or more years of progressive insurance adjusting experience.
Demonstrated formal leadership experience.
Chartered Insurance Professional (CIP) designation, with a commitment to pursuing further industry education such as FCIP.
Strong written and verbal communication skills.
Strong time management and organizational skills, with the ability to prioritize in a fast-paced, evolving environment.
Strong change management skills.
Proven ability to lead performance by establishing and managing metrics and KPIs.
Litigation experience or in-depth knowledge.
Ability to coach, guide, and positively motivate employees while hitting performance targets
College/University degree preferred.
Ability to communicate fluently in French considered an asset.

Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to [email protected] .

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy .

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : claims supervisor (calgary, ab)

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